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Account Manager

4 weeks ago


Sandton, South Africa Dentsu Full time

We are seeking a dynamic and results-driven Account Manager to join our team at Dentsu, a global leader in integrated media, marketing, and communications. In this role, you will act as the primary point of contact for clients, managing relationships, coordinating campaigns, and driving measurable results. You will collaborate with internal teams to deliver innovative and impactful media solutions that meet and exceed client expectations.

Job Description:
Key responsibilities:
Client Relationship Management
- Serve as the main liaison between clients and internal teams, ensuring clear communication and alignment of goals.
- Build and maintain strong, trusted relationships with clients by understanding their business objectives and challenges.
- Provide strategic counsel to clients, ensuring campaigns align with their vision and KPIs.

Campaign Planning and Execution
- Develop and oversee the execution of multi-channel media campaigns across traditional and digital platforms.
- Work with internal teams to ensure campaigns are delivered on time, within budget, and meet quality standards.
- Monitor campaign performance and identify opportunities for optimisation.

Strategic Development
- Collaborate with clients and internal strategy teams to develop long-term strategies that enhance their brand positioning and market share.
- Stay informed about industry trends, emerging platforms, and consumer behaviours to provide cutting-edge solutions.

Data Analysis and Reporting
- Analyse campaign data to measure performance, derive insights, and prepare detailed reports for clients.
- Use analytics to make data-driven recommendations for improving ROI.

Budget Management
- Manage campaign budgets, ensuring optimal allocation of resources across platforms.
- Negotiate media rates with vendors to maximize value for clients.

Team Collaboration
- Coordinate with cross-functional teams, including creative, digital, and analytics departments, to execute campaigns seamlessly.
- Act as a mentor and leader within the team, fostering a collaborative and results-oriented culture.

Qualifications and Skills
- Experience: 3-5 years in account management, client servicing, or media planning within an agency or media company.
- Education: Bachelor’s degree in Marketing, Advertising, Communications, or a related field.
- Technical Proficiency:

- Familiarity with media planning and buying tools (e.g., Google Ads, Meta Business Suite, programmatic platforms).
- Proficiency in analytics tools (e.g., Google Analytics, Tableau).
- Knowledge of CRM platforms and project management tools is a plus.
- Interpersonal Skills:

- Exceptional communication and presentation skills.
- Ability to build and sustain strong client relationships.
- Strategic Mindset: Strong ability to align client goals with innovative media strategies.
- Project Management: Skilled in managing multiple projects under tight deadlines while maintaining attention to detail.

What We Offer
- Competitive salary and benefits package.
- Opportunities for professional development and growth within a global organization.
- Access to cutting-edge tools, technologies, and training.
- A dynamic, collaborative, and inclusive work environment.

How to Apply

Location:
Sandton

Brand:
Carat

Time Type:
Full time

Contract Type:
Permanent