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Account Manager
2 weeks ago
The purpose of this role is to own the day-to-day client relationship and all elements of delivery. Including, implementation of the strategic vision for the client, delivery against the financial targets set and building a trusted relationship with the client.
Job Title:
Account Manager
**Job Description**:
Key responsibilities:
- Delivers innovative and ambitious, strategic and commercial solutions that balance client and agency values working closely with colleagues and clients
- Builds strong client relationships as a trusted advisor with senior client and industry stakeholders
- Deepens the relationship to ensure retention and growth
- Manages team to ensure they also build strong relationships with their counterparts to deliver outstanding client service
- Immerses self and team in clients’ business: understanding their challenges, objectives, external economic environment, markets they operate in, competitive threats and relevant partner agencies; knows their business model, how it is performing and what success looks like; knows client’s products inside out and applies this knowledge to deliver innovative, ambitious client plans and service
- Uses account plans to stimulate and track future work; manages resources effectively
- Understands client commercial framework and works with senior account leadership to ensure business is run profitably
- Improves client satisfaction to expand existing revenue streams and build new ones
- Manages systems for forecasting accurate spend and track progress
- Translates agency strategy into innovative, executionable business plans for own client that deliver business value
**Location**:
Sandton
Brand:
Dentsu Creative
Time Type:
Full time
Contract Type:
Permanent
