Ops Manager: Onsite Operations

3 weeks ago


Durban, South Africa BCXP Full time

Business unit, Department, Reporting Business Unit Various Job grade M6
Core Description
Manage all aspects of the branch and its staff. Working collaboratively with the branches’ department managers and senior staff, to ensure the quantity, quality and flow of service to deliver a consistently excellent standard of customer service. Key Deliverables / Primary Functions
Consistently meet Customer’s Service Level Agreement (SLA), - overall average of 90% and ensure contractual obligations are met for customer where dedicated models are implemented
Effective Area Control management, allocation of calls and scheduling of technicians, guide on complex technical problems, monitor productivity of technicians
Ensure compliance with Preventative Maintenance (PM’s) and Site Audit schedules,
Assist in the development of aligned KPI’S and KPA’S for reporting staff, and ensure successful implementation
Be Accountable for completion of project rollouts - following up on required stock, scheduling of resources, submission of documentation
Staff capacity planning and implementing work scheduling along with maintenance calls to ensure staff efficiencies
3 years’ experience in a technical operational role
OR
Grade 12 & 5 years’ experience experience in a technical operational role Certifications CompTIA A+ A+ Linux Certification (CompTIA Linux, LPIC) Professional Memberships in Relevant Industry Level of Engagement & Span of Control

**Span of Control**: 5 - 20 direct reports

**Level of Engagement**: Engagement will all levels within the organisation, internal and external to the business. Special Requirements / Employment Condition Drivers Licence and Reliable Vehicle - both required Ability to work extended /long hours as and when required Required to travel locally Workplace / Physical Requirements Client Roaming Non-Billable



  • Durban, South Africa Clint Wheeler Full time

    Published - Mar 23, 2023 - Location - Durban, Durban, South Africa - Category - Business - Job Type - Full-time - Salary Type - Monthly Salary - Salary - R75,000 - R80,000 CTC ( Negotiable) **Description**: **Workshop Manager/Production Foreman/ Ops Manager (Heavy Industrial Machines/Machining)** **Location: Durban** **Salary: R75,000 - R80,000 CTC (...

  • Warehousing Manager

    5 hours ago


    Durban, South Africa Farm Manager SA Full time

    **Durban Area - KwaZulu Natal**: Our client is looking to employ an experienced Warehousing Manager. The role presents an exciting opportunity to lead our Warehouse in Durban at BP Hub. This role will focus on warehousing experience and it is important that the successful incumbent has warehousing experience as a Manager. **MINIMUM REQUIREMENTS** -...

  • Contract Manager

    5 hours ago


    Durban, South Africa Farm Manager SA Full time

    **Durban Area - KwaZulu Natal**: An opportunity has arisen for a high calibre Contract Manager to Manage financial and administration requirements as well as tyre tracking and costs within a Warehouse environment. Please review the minimum requirements, duties and responsibilities below for further information about the position **MINIMUM REQUIREMENTS** -...

  • Manufact Ops

    2 days ago


    Durban, South Africa Engen Full time

    **Location: Durban (LOBP)**: **Purpose of the Job**: To operate the forklift vehicle to load and unload materials and deliveries and move them to and from storage areas, machines and trucks or storage facilities in order to ensure the smooth operation of the plant to meet customer requirements. **What you'll have done before**: Baseline: - NQF Level 4...


  • Durban, South Africa Unilever Full time

    Contract Duration: 6 months (Start immediately - End 31 July 2023) Location: La Lucia Ridge (Hybrid work schedule) The S&OP process helps our business run smoothly. It involves all functions working together to create a strategic business plan which is then used to focus day-to-day actions. It identifies and drives demand, delivers great customer service,...


  • Durban, South Africa Noble Staff Management (Pty) Ltd Full time

    **ASSISTANT CENTRE MANAGER POSITION AVAILABLE** We are looking for an Assistant Centre Manager for one of our Malls in Durban. You will assist the Centre Manager with the following duties: - Overall and day-to-day management of the centre - Safekeeping of the Centre - Maintenance of the Centre - Assist in Managing of onsite personnel, service providers...


  • Durban, South Africa FMGC Full time

    Our company is looking to hire a WMS Systems Administrator - Data Scope The responsibilities will include: - Day to Day administration of Data Scope WMS - user maintenance, user access, user profiles and location maintenance, level 1 support to DC operations, troubleshooting of integration issues with ERP - Interface between DC Operations and WMS Vendor -...

  • Operations Manager

    4 weeks ago


    Durban, South Africa Pedros Full time

    **DUTIES AND RESPONSIBILITIES**: - Implement Operations Management Framework across the organisation - Support and enable the sustainability and profitability of existing and potential stakeholders - Expand the scope, growth, and clientele of the brand - Ensure that standard operating procedures are maintained and followed through, maintaining the required...

  • Operations Manager

    4 weeks ago


    Durban, South Africa Mass Staffing Projects Full time

    **Job Information** - Location- Durban- Salary- R660k - R600k- Job Type- Permanent- Education- Degree or Diploma in Operations or Business- Experience- 7+ years' experience- Reference- WP16082021GR- - logistics.jobs(at)staffingprojects.co.za- Fax- 0867247757A manufacturing company is currently looking to fill the role of Operations Manager in the...

  • Operations Manager

    4 weeks ago


    Durban, South Africa Bidvest International Logistics Full time

    **Job Purpose**: It is the responsibility of the Operations Manager to oversee and co-ordinate the operations within the facility, ensuring maximum productivity and high levels of customer service in addition to maintaining full compliance to all Warehouse standards. **Qualifications & Experience**: - Matric. - Tertiary Qualification in Supply...

  • Operations Manager

    4 weeks ago


    Durban, South Africa Nimble Group Full time

    **OPERATIONS MANAGER** **Reporting to**: Operations Executive **Job Purpose**:Acquired Debt Portfolio - To lead, motivate and develop the Team Managers and Agents, taking responsibility for their development and maximising the productivity, compliance to legal and contractual obligations (SLA's) and effectiveness of the area with the goal to maximise the...

  • Operations Manager

    7 days ago


    Durban, South Africa Hirt & Carter Full time

    **_OPERATIONS MANAGER_*** **_TRIUMPH PACKAGING _** **_DURBAN - ** **_CORE PURPOSE OF THE JOB: _** The Operations Manager will be responsible for contributing towards the achievement of the Company’s strategic and operational targets and overall business objectives. The role will ensure a low-cost, efficient production environment is maintained and...

  • Operations Manager

    7 days ago


    Durban, South Africa SHARON NUROCK RECRUITMENT CC Full time

    Minimum Job Requirements: Proven work experience as Operations Manager or similar role. Knowledge of organisational effectiveness and operations management. Budgeting and forecasting experience. Familiar with business and financial principles. Excellent communication skills. Leadership ability. Outstanding organisational skills. KPI's: Ensure all operations...

  • Operations Manager

    1 week ago


    Durban, South Africa SHARON NUROCK RECRUITMENT CC Full time

    Minimum Job Requirements:Proven work experience as Operations Manager or similar role.Knowledge of organisational effectiveness and operations management.Budgeting and forecasting experience.Familiar with business and financial principles.Excellent communication skills.Leadership ability.Outstanding organisational skills.KPI's:Ensure all operations are...

  • Operations Manager

    7 days ago


    Durban, South Africa Adzuna ZA B C2 Full time

    Minimum Job Requirements:Proven work experience as Operations Manager or similar role.Knowledge of organisational effectiveness and operations management.Budgeting and forecasting experience.Familiar with business and financial principles.Excellent communication skills.Leadership ability.Outstanding organisational skills.KPI's:Ensure all operations are...

  • Operations Manager

    4 weeks ago


    Durban, South Africa Talented Recruitment Full time

    KwaZulu Natal, Durban - (Negotiable) Operations Manager required to provide operational management and oversight to ensure customers are delighted, suppliers meet expectations and offices are run efficiently. Based in Mount Edgecombe, Durban. **Requirements**: - Matric - Relevant tertiary qualification preferable - Strong experience in & knowledge of...

  • Operations Manager

    4 weeks ago


    Durban, South Africa GAP Consulting Full time

    KwaZulu-Natal, Durban - Transport & Logistics - Market Related | Negotiable - Job ref: ZN1000219/IDS - Vacancy type: Permanent SHIFTINTOHIGHCAREER by joining a Logistics Company that seeks the expertise of an Operations Manager **Minimum Requirements**: - Must have a minimum of 3 to 6 years’ recent experience as an Operations Manager with Warehousing |...

  • Operations Manager

    4 weeks ago


    Durban, South Africa Synergy Contact Centre Full time

    **Job Purpose**: **Job Objectives**: - Inspires, leads, engages, coaches, develops and motivates a team of team leaders in supporting the delivery of the best service to our client’s - Develop and implement operating plans in line with sales strategies, policies and procedures - Ensure compliance with service policies, procedures, and operating plans -...

  • Operations Manager

    4 weeks ago


    Durban, South Africa Webhelp Full time

    **Job Advert** We’re looking for someone with a traveller’s spirit, who understands the importance of planning the perfect trip. If you’re a confident decision maker and solution finder driven by results, then this could be your moment to shine as an Operations Manager working on an exciting campaign in our Durban office. Picture yourself joining our...

  • Operations Manager

    4 weeks ago


    Durban, South Africa Webhelp Full time

    **Advisor** **Location** - Durban, South Africa**Language** - English*** **Job Advert**: - We’re looking for someone with a traveller’s spirit, who understands the importance of planning the perfect trip. If you’re a confident decision maker and solution finder driven by results, then this could be your moment to shine as an Operations Manager...