Assistant Centre Manager

We are a people focused business that provides outsourced contact centre solutions and specialises in customer life cycle management. Our people are our most important asset. We create a culture of empowerment and accountability with a focus on skills, talent, and career development for all of our people within the business. Our highly engaged environment...

**Job Title: Call Centre Manager** **Location: Umhlanga, Durban South Africa** **Experience: 7-10 years in a Call Centre Environment** **About Us**: The Faculty is a dynamic and rapidly growing company based in Durban South Africa. We are seeking an experienced Call Centre Manager to lead our customer-centric team. We pride ourselves on delivering...

Contact Centre/Call Centre staff required for Durban area x 15 **Requirements**: - Must have previous experience in this type of environment and willing to work shift - Good telephone etiquette and able to assist customers in a professional manner to ensure all queries are resolved. - Ability to work under pressure is inherent

**Job Purpose**: **Job Objectives**: - De-escalate situations involving dissatisfied customers, offering patient assistance and support - Call clients and customers to inform them about the company’s new products, services, and policies - Guide callers through troubleshooting, navigating the company site or using the products or services - Review customer...

**Call Centre Manager** **Are you ready to take the next step in your career?** The purpose of this position is to take overall responsibility for the performance and ongoing development of the operational Call Centre functions, ensuring delivery of contractual obligations. **What would make you a good fit for this role?** Must be willing and able to...

1. Establish and identify new relationships within Call Centres 2. Analyze Call Centre performance on a weekly, monthly, quarterly and annually basis 3. Drive sell-through of all company products 4. Monthly and quarterly training on New Product Introduction (NPIs) 5. Submit weekly Purchase Sales & Inventory (PSI) report to the Product, Sales Managers and...

We are a people focused business that provides outsourced contact centre solutions and specialises in customer life cycle management. Our people are our most important asset. We create a culture of empowerment and accountability with a focus on skills, talent and career development for all of our people within the business. Our highly engaged environment...

We are looking for individuals that are well spoken, confident and are willing to work night shift. You are required to have Matric and 6-12 months call centre experience. You will be responsible for incoming calls and assisting customers with queries. Pay: From R5,000.00 per month COVID-19 considerations: Healthy and safety precautions are in place, in...

**POSITION PURPOSE** Responsible for developing, recommending, and implementing the Centre’s marketing program. Formulates and supervises product marketing, advertising, and promotional programs. Performs marketing research as needed. Develops and delivers sales and marketing training programs to Tenants and operational staff. Oversees customer relations...

Wonderful Career Opportunity for PREPAID Meter company with large client base to service. The position is shift work and needs an Electrically qualified individual who can deal with client electrical and financial issues relating to prepaid Electrical Meters. Matric + Contact Centre and Electrical experience (wiring) is essential. Potential employees must...

We are a people focused business that provides outsourced contact centre solutions and specialises in customer life cycle management. Our people are our most important asset. We create a culture of empowerment and accountability with a focus on skills, talent and career development for all of our people within the business. Our highly engaged environment...

Tower Group is in search of motivated and customer-focused individuals to join our Client's team as International Call Centre Agents. **Position Overview**: As an International Call Centre Agent, you will play a pivotal role in ensuring a positive customer experience for our international clientele. You will be responsible for handling inbound and outbound...

KwaZulu Natal, Durban Westville. Dynamic Marketing Agency seeks meticulous Sales Manager who is task and results driven with strong administrative ability to join their team and fulfil responsibilities for a well-known shopping centre based in Durban. Reporting to the Marketing Manager you will be responsible for assisting them with any duties as well as...

**Introduction**: Retail Assistant Store Manager Toys R Us and Babies R Us are well established international brands. Commonly referred to as the “World’s Greatest Toy Stores”, Toys R Us SA currently boasts 60+ physical stores, two of which are located in Namibia, botswana and Zambia, as well as an ALL NEW AWWWESOME online store. The key focus of the...

A well established call centre, based in the Durban CBD (Safe, undercover parking in the building), is looking to employ a Senior Data Analyst to join their team. As a Senior Data Analyst, you will interface between Operations (the call centre) and Finance, providing analytical insights; identifying drivers and adding value. **Qualifications required**: -...

**General**: **Job Title** - Assistant Manager (Warehouse and Logistics)**Job Category** - Manufacturing & Production**Location** - Kwa-Zulu Natal**Employment Type** - Permanent**Area** - Durban**Bee status** - Include All**Salary** - Market Related**Min Salary** - Not Set**Max Salary** - Not Set**Expiry Date** - 28th February 2023**Deadline Date** - 28th...

Objectives of the role Responsible for the management of resources to ensure the correct number of agents at the right time are logged in and accurately forecast volume of incoming calls at the desired service level Job Job Responsibilities: - Daily/Intraday/ weekly reporting and on the day request reporting - Daily attendance and optimize break...

**JOINT MEDICAL HOLDINGS PROPRIETARY LIMITED** Registration No. 2011/010448/07 **VACANCY: JOINT MEDICAL HOLDINGS** **DIVISION: MEDICENTRE PHARMACY** **JOB TITLE: PHARMACY ASSISTANT** **PURPOSE OF POSITION** - The incumbent will be responsible for the provision of medication and supplementary services to patients and members of the healthcare team under...

Tower Group is in search of motivated and customer-focused individuals to join our Client's team as International Call Centre Agents.Position Overview:As an International Call Centre Agent, you will play a pivotal role in ensuring a positive customer experience for our international clientele. You will be responsible for handling inbound and outbound calls,...

Tower Group is in search of motivated and customer-focused individuals to join our Client's team as International Call Centre Agents.Position Overview:As an International Call Centre Agent, you will play a pivotal role in ensuring a positive customer experience for our international clientele. You will be responsible for handling inbound and outbound calls,...