Campaign Manager

3 weeks ago

Johannesburg, South Africa Nedbank Full time

**Job Requisition and Talent Acquisition Consultant details**
- REQ: 133446- Role: Campaign Manager (12 months Contract)- Advert closing date: 01/05/2024**Job Family**
- Sales And Services

**Leadership Pipeline**
- Manage Self: Professional

**Job Purpose**
- To plan, execute, monitor and deliver on sales and retention business objectives in support of RBB ProductStrategy.**Responsibilities**:

- Responsible for stakeholder engagement and alignment relating to Sales and Retention business objectives.
- Plan and implement campaign activities.
- Drive strategic sales levers by observing, coaching and testing for understanding.
- Review of end to end fulfilment processes for efficiency and effectiveness.
- Measure and drive sales leads and usage of relevant sales systems to improve cross sellingopportunities.
- Improve cross sell through driving digital enticement by identifying lost opportunities.
- Drive activation and entrench sales to improve revenue generating accounts.
- Focus on portfolio tilt and drive relevant products to increase revenue and entrenchment.
- Drive Life Cycle Management activities to increase revenue.
- Manage Direct Expenses by making use of Cost effective multi-media solutions to improve cost ofsales.
- Analyse relevant client feedback systems and identify common trends in client sales and retentionchallenges and recommend corrective action to achieve client satisfaction.
- Ensure adherance to sales and retention standards and strategies by observation and measurementand recommending corrective action.
- Collaborate with key stakeholders to identify initiatives to ensure achievement of sales and retentiontargets.
- Support relevant areas to achieve sales and retention objectives by highlighting gaps and opportunities.
- Reducing processing errors and improve data quality by effective monitoring, controls and puttingcorrective activities in place.
- Ensure compliance to all relevant legislative and Nedbank Policies and Processes requirements.
- Support the achievement of the business strategy, objectives and values by reviewing Nedbank andBusiness Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
- Share knowledge and industry trends with team and stakeholders during formal and informalinteraction.
- Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that willimprove the functioning of stakeholders' businesses by highlighting benefits in support of theimplementation of recommendations.
- Contribute to a culture conducive to the achievement of transformation goals by participating inNedbank Culture building initiatives (e.g. staff surveys etc).
- Participate and support corporate responsibility initiatives for the achievement of business strategy.
- Seek opportunities to improve business processes and systems by identifying and recommendingeffective ways to operate and adding value to Nedbank.
- Essential Qualifications - NQF Level- Matric / Grade 12 / National Senior Certificate
- Preferred Qualification- Project Management.- Minimum Experience Level- 3-5 years relevant management and banking experience

**Technical / Professional Knowledge**
- Communication Strategies
- Data analysis
- Governance, Risk and Controls
- Industry trends
- Nedbank policies and procedures
- Principles of financial management
- Relevant software and systems knowledge
- Database Management
- Business Acumen
- Research methodology
- Behavioural Competencies- Building Influential Partnerships
- Driving Successful Customer Engagements
- Valuing Differences
- Global Perspective
- Planning and Organizing
- Establishing Customer Value
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_

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