Account Manager

2 weeks ago

Midrand, South Africa RPO Recruitment Full time

**Responsibilities**:

- Management of team through regular meetings and on-site discussions.
- Effectively provide account management and ongoing service, support, and sales development to the assigned account/s.
- Liaise with Technical Support, Customer Service, Quality, Supply Chain and Engineering to ensure appropriate service support for the site.
- Consult with the Sales Director and Sector Lead to ensure account management support as negotiated and agreed, is fully met.
- Attend regular calls with the Global Account Management Team ensuring compliance matters are fully addressed on site.
- Manage on site staff compliment ensuring all incumbents adhere to customer and company policies and procedures. Hold disciplinary enquiries when required.
- Take full responsibility for Operators and Technicians’ behaviours including target setting, KPI monitoring and reporting to the customer management team.
- Conduct performance reviews of staff based at the relevant sites and set goals and KPIs in line with customer and /or contract requirements.
- Intentionally and effectively train members on your team to ensure growth and business continuity.

**Requirements**:

- 3-4 year degree from a certified University in microbiology, food science, chemistry, engineering, or degree supportive of this role
- Minimum 3 years of successful experience in the food or beverage industry (sales or sales account management preferred), plant management, processing, quality assurance, or other relevant roles.
- Experience in field sales, customer marketing, and/or category management, in addition to knowledge of working with a key or strategic accounts.
- Current Driver’s license
- Must be willing to travel
- Understanding of hygiene and cleaning practices, equipment and products

**Benefits**:
We focus on helping you reach your personal and professional goals by connecting you to your perfect career path.

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