Front Line Receptionist
2 weeks ago
**Job Overview**:
**Date Posted**: Posted 1 hour ago-
**Location**: Cape Town, Western Cape-
**Job Title**: Front Line Receptionist-
**Education Level**: High School / Matric-
**Job Level**: Intermediate-
**Minimum Experience**: 3 - 5 Years**Front Line Receptionist - Sea Point, Cape Town.**:
Is the Sea Point area easily accessible for you to travel to for a new career opportunity? Our client requires a well-groomed and spoken individual who has minimum two years solid experience managing reception and administration duties supporting the smooth operations within a company.
Sea Point is difficult to travel to on public transport - own transport is preferable.
The role is based in an office setting, with standard office hours. Occasional overtime or additional hours may be required based on business needs. Hours: 7.45 to 5.15 pm.
**Requirements**:
- Matric, relevant qualification advantageous
- Previous experience as a receptionist or in a customer-facing role preferred, especially in property management or real estate
- Excellent communication and interpersonal skills
- Communication in English and Afrikaans
- Strong organizational and multitasking abilities
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office equipment (phones, printers, etc.)
- Ability to handle sensitive information with discretion and maintain confidentiality
- Professional appearance and demeanour
- Strong problem-solving skills and a proactive approach
- Ability to work independently and as part of a team
**Duties and Responsibilities**:
- Greet and welcome visitors, clients, and tenants in a courteous and professional manner
- Direct visitors to the appropriate department or personnel
- Perform general administrative tasks such as filing, data entry, and document preparation
- Assist in scheduling appointments and meetings for management and staff
- Handle mail and courier services, including sorting and distributing incoming mail
- Address and resolve tenant inquiries and concerns promptly and professionally
- Maintain accurate records of tenant interactions and service requests
- Coordinate with maintenance and repair teams to address property issues
- Maintain and update office supplies inventory, ordering replenishments as needed
- Ensure the reception area and meeting rooms are organized
- Assist with the onboarding process for new tenants, including preparation of lease documentation
- Update and maintain purchaser and leads databases
- Generate and distribute reports as requested by management
- Adhere to company policies and procedures, including confidentiality agreements and data protection regulations
- Ensure compliance with health and safety regulations in the office environment
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