Banqueting Manager

2 weeks ago

Johannesburg, South Africa Marriott International, Inc Full time

**Job Number** 23148167

**Job Category** Event Management

**Location** Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.

**CANDIDATE PROFILE**

Education and Experience
- High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.

**CORE WORK ACTIVITIES**

**Managing Banquet Operations**
- Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).
- Applies knowledge of all laws, as they relate to an event.
- Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
- Adheres to and reinforces all standards, policies, and procedures.
- Maintains established sanitation levels.
- Manages departmental inventories and maintains equipment.
- Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.
- Schedules banquet service staff to forecast and service standards, while maximizing profits.
- Assists team in developing lasting relationships with groups to retain business and increase growth.

**Participating in and Leading Banquet Teams**
- Sets goals and delegates tasks to improve departmental performance.
- Conducts monthly department meetings with the Banquet team.
- Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.
- Acts as a liaison to the kitchen staff.
- Leads shifts and actively participates in the servicing of events.

**Ensuring and Providing Exceptional Customer Service**
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Responds to and handles guest problems and complaints.
- Empowers employees to provide excellent customer service.
- Ensures employees understand expectations and parameters.
- Strives to improve service performance.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Reviews comment cards and guest satisfaction results with employees.

**Conducting Human Resources Activities**
- Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
- Observes service behaviors of employees and provides feedback to individuals.
- Monitors progress and leads discussion with staff each period.
- Participates in the development and implementation of corrective action plans.
- Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
- Attends and participates in all pertinent meetings.

MANAGEMENT COMPETENCIES

**Leadership**
- **Professional Demeanor**:

- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the company in alignment with its values.
- **Problem Solving and Decision Making** - Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
- **Adaptability** - Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.

**Managing Execution**
- **Driving for Results** - Setting high standards of performance for self and/or others; assuming responsibility for work objectives; initiating, focusing, and monitoring the efforts of self and/or others toward the accomplishment goals; proactively taking action and going beyond what is required
- **Building and Contributing to Teams** - Leading and participating as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.

**Building Relationships**
- **Coworker Relationships** - Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
- **Customer Relationships**:

- Developing and sustaining relationships based on an understanding of customer needs and actions consistent with company values.
- **Fostering Inclusion** - Supporting employees with div

  • Banqueting Manager

    7 days ago

    Johannesburg, South Africa HotelJobs.co.za Full time

    A multi-faceted hotel complex seeks an experience hotel or convention centre Banqueting manager with the following essential working experience as listed below - PLEASE DO NOT APPLY IF YOU DONT HAVE THE SPECIFIED EXPERIENCE in 5* hotels! - Hospitality management diploma completed - 3 year diploma - Minimum 4 years’ experience as a 4 or 5* hotel banqueting...

  • Banqueting Manager

    6 days ago

    Johannesburg, South Africa HotelJobs.co.za Full time

    A multi-faceted hotel complex seeks an experience hotel or convention centre Banqueting manager with the following essential working experience as listed below - PLEASE DO NOT APPLY IF YOU DONT HAVE THE SPECIFIED EXPERIENCE in 5* hotels! - Hospitality management diploma completed - 3 year diploma - Minimum 4 years’ experience as a 4 or 5* hotel banqueting...

  • Banqueting Manager

    4 days ago

    Johannesburg, South Africa HotelJobs.co.za Full time

    Hospitality management diploma completed - 3 year diploma - Minimum 4 years’ experience as a 4 or 5* hotel banqueting **MANAGER** in a large volume hotel - Must currently be in a Banqueting Manager position in a 4/5* hotels with over 300 rooms or large volume banqueting facility catering for over 700 pax - Stable track record ie minimum 16 months at last /...

  • Banqueting Manager

    2 weeks ago

    Johannesburg, South Africa HotelJobs.co.za Full time

    Busy Corporate hotel and venue in JHB is urgently seeking the skill and services of dedicated Banqueting Manager - Discussing sales contract details with the banquet sales director and the head chef. - Planning the venue layout according to the number of guests and the type of event. - Determining the number of table waiters and servers required. -...

  • Convention and Banqueting Operational Manager

    3 weeks ago

    Johannesburg, South Africa HotelJobs.co.za Full time

    A Large Hotel and Conference and Event property is looking for a young up and coming Manager that is seeking to make the break in their career and make a name for themselves. Must have the experience commensurate of volume driven banqueting and multiple conferences The Specs are that of a conventional C&B Operational Manager Please forward a full CV,...

  • Food and Beverage Shift Manager

    20 hours ago

    Johannesburg, South Africa TSOGO SUN CASINO MANAGEMENT COMPANY (PTY) LTD Full time

    **Our successful Shift Manager - F&B** · effectively manage the Food and Beverage **finance and administration** including budgets, financial analysis, management systems and reporting · access and interpret **human resource**policies and legislative requirements for efficient implementation · develop and implement **action plans**ensuring the...

  • Ee Hotel Hospitality Manager

    7 days ago

    Johannesburg, South Africa HotelJobs.co.za Full time

    multi-faceted resorta with hotel,casino, spa, f&B outlets and conference facilities seek experienced South African Hoteliers matching the following requirements: - Matric / Grade 12 or equivalent - A business degree, hotel or hospitality qualification (essential) - Minimum 5 years Food & Beverage Management and Hotel Management experience in 4* or 5*...

  • Executive Sales Consultant

    7 days ago

    Johannesburg, South Africa The Garden Venue ( PTY) LTD Full time

    **Reports To**: Director of Sales / Weddings | Parties Business Manager **Position Summary**: Solicit Future Parties & Wedding Sales for The Garden Venue in assigned market areas. Maintain and exceed sales targets defined by the management. Also, able to work under pressure, meet deadlines and achieve daily targets, whilst offering a very high level of...

  • Asst Manager

    7 days ago

    Johannesburg, South Africa Peermont Global SA Full time

    **Date**:6 Feb 2024 **Location**: Emperors Palace, ZA **Company**:Peermont Global (Pty) Ltd **Job Purpose** - To Assist the Complex Food and Beverage Manager with running of all Restaurants, Bars, Room service and the Salon Prive.**Qualifications** - Matric - Diploma or Degree in Hospitality Management or related to F&B will be an added...

  • Assistant Lodge Manager

    20 hours ago

    Johannesburg, South Africa Seasoned Recruitment Full time

    We are looking for an assistant male lodge manager for one of our 5 % lodges, who has a genuine passion for providing the best experience for TOP high end guests and the hospitality industry, attention to detail within the establishment and a general understanding of Maintenace, **Responsibilities**: Greet and register guests. Answer inquiries pertaining...

  • Pizza Chef

    3 weeks ago

    Johannesburg, South Africa BGA Recruitment Full time

    A vacancy exists for an experienced Pizza Chef for a prestigious golf club.Our client is looking for an energetic and passionate individual who will support our service-orientated team.Must be able to cater for large restaurant Qualifications: Matric/Diploma or qualification in Culinary Skills or equivalentpreferred.Minimum / Previous experience:•...

  • Pizza Chef

    3 weeks ago

    Johannesburg, South Africa BGA Recruitment Full time

    A vacancy exists for an experienced Pizza Chef for a prestigious golf club.Our client is looking for an energetic and passionate individual who will support our service-orientated team.Must be able to cater for large restaurant Qualifications: Matric/Diploma or qualification in Culinary Skills or equivalentpreferred.Minimum / Previous experience:•...

  • Sous Chef

    3 weeks ago

    Johannesburg, South Africa BGA Recruitment Full time

    A vacancy exists for an experienced Sous Chef for a prestigious golf club.Our client is looking for an energetic and passionate individual who will support our service-orientated team.Senior Sous ChefMust be able to cater for 300 people in 2 hoursQualifications: Matric/Diploma or qualification in Culinary Skills or equivalentpreferred.Minimum / Previous...

  • Carpenter

    3 weeks ago

    Johannesburg, South Africa Four Seasons Hotels and Resorts Full time

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...

  • Commi Chef

    1 day ago

    Johannesburg, South Africa Protea Hotels Full time

    POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills,...

  • Commi Chef

    2 weeks ago

    Johannesburg, Gauteng, South Africa Marriott International Full time

    Job Number Job Category Food and Beverage & CulinaryLocation Protea Hotel Fire & Ice Johannesburg Melrose Arch, 22 Whiteley Road, Johannesburg, South Africa, South Africa VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYPrepare ingredients for cooking, including portioning, chopping, and storing food....