Accounts Recovery Administrator

3 weeks ago

Johannesburg, South Africa CBRE Excellerate Full time

**Main purpose/objective of the position**:
Compile and provide accurate recovery information that is used for invoicing to the clients’ tenants.

**Operational Deliverables**:
Will include, but not limited to:

- Accurate capturing of readings and/or municipal accounts as per requirement and availability of the information.
- Source the required information from various entities to ensure capturing can be done.
- Reconciliation of under
- and overcharges on accounts and resolution thereof.
- Maintenance of master data relating to Municipalities and ESKOM within the ERP system and/or other functionality.
- Manage queries received with the relevant internal team for resolution with the client/LL/municipality.
- Ensure that the statistics on capturing invoices are submitted daily for record and action purposes.
- Ensure records are tracked in terms of invoices and payments and monitored for specific accounts as required from time to time.
- Verification and confirmation of VAT compliance for invoices received.
- Actively maintain a reminder system to ensure finalisation of all matters pertaining to queries and collections.

**Decision making authority**:
Works within the broad framework of existing policies and guidelines, as amended from time to time.
Required to work strictly within prescribed rules, routines & standards.

**Experience and Education**:
Minimum of Grade 12 or equivalent qualification/training. Knowledge of South African Municipal procedures and accounting processes

Detailed knowledge and experience working with Municipal and Eskom tariffs and bylaws

A financial degree will be advantageous.

1-2 years relevant experience

**PC and Functional Skills required**:
Typing, Computer literacy: (Advanced MS Office, MS Word, MS Excel, SAP)

Analytical/sound numeracy skills

**Competencies required**:
Communication (both verbal and written)

Customer / Client Focused

Attention to detail

Planning and Organising

Problem solving

Able to handle high pressure environments

Initiative

Networking and Influencing Skills

Negotiation Skills

Teamwork and co-operation

**Major drivers of work volume**:
Number of customers and profile of portfolio.

**Interface / relationships with**:
Internal: Utility Specialist, Controllers & Administrators; Council Liaison team; Finance Manager
External: Contractors, Clients, Municipalities

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