Assistant Medical Receptionist

1 week ago

Bellville, South Africa iMedrecruit Full time

**Assistant Medical Receptionist, Bellville, Cape Town**

A General Surgeon based in Bellville is seeking to employ an assistant medical receptionist to carry out a range of reception and administrative tasks in relation to the day-to-day running of the practice’s reception area.

**Roles and Responsibilities**:

- Answering phones, screening calls, and taking messages
- Scheduling appointments accurately and appropriately
- Greeting patients politely and ensuring that the appointment system is run efficiently, monitor the flow of patients to and from consulting rooms, managing queues through telephone and face to face interaction
- Ensure patients are informed if a doctor is running late or called out
- Respond to all queries and requests for assistance from patients and other visitors
- Receive patient payments and medical authorizations before consultations
- Filing of all files, blood results, letters to and from GP’s and any other correspondence relating to a patient
- Ensuring that all new and old patient details are correctly entered onto the billing system
- Assisting with any other duties requested to ensure that the practice runs smoothly.
- Responsible for the neatness of the reception area
- Ensure that clean bedding and gowns are in the examination room before consultations
- Taking out all folders before the consultations and theatre, ensuring that all patient records are up to date and the relevant documentation has been filed
- Assisting patients with the mini theatre

**Core competencies**
- Adhering to principles and values
- Working with people
- Planning and organising
- Delivering results
- Following Instructions and procedures
- Able to communicate verbally and in writing in English and Afrikaans
- Minimum Qualification : Matric Certificate
- **Experience/Knowledge.**
- Must be able to communicate well internally as well as with patients and medical aids
- Must be highly organized and able to plan him/herself
- Computer literate
- Able to communicate verbally and in writing in English and Afrikaans
- Strong interpersonal and communication skills
- Self-reliant, flexible, energetic, confident
- Strong resistance to pressure
- Working experience in the medical industry is an advantage
- Knowledge of the Vericlaim billing system is an advantage

**Start Date**:

- ASAP

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