Mandarin Canteen Operations Manager

6 days ago

Johannesburg, South Africa Unique Personnel Full time

**Job Number**
- 66676**Job Type**
- Permanent**Job Title**
- Mandarin Canteen Operations Manager**Computer Skills**
- MS Office**Industry**
- Fresh Food Services**City**
- Johannesburg (Incl. Northern Suburbs)**Province**
- Gauteng- Fresh Operations Manager and Fresh General Manager- Subordinates: Fresh Canteen Assistant Management & Food Service Assistants- Purpose: The Canteen Manager is responsible for the efficient and professional operation of the Canteen.- Nomination & Appointment Criteria:
- Providing high quality, healthy food to our Client customers in a professional manner. - Working with the Client Canteen Committee to ensure the canteen operates profitably. - Ensuring that all Fresh and Client staff complies with all relevant policies and procedures as outlined by the Canteen Committee. - Ability to read and write both English & Mandarin. - Willingness to assist to perform the required functions of a Health and Safety Representative- Responsibilities and duties:
- Management of Fresh canteen staff. - Canteen operations management. - Effective communication. - Management of manuals, policies and procedures. - Liaison with Canteen Committee - Record keeping. - Stock management. - Ensuring canteen security. - Planning Special Events. - Miscellaneous duties- Management of Local & Chinese Canteen Staff:
- Management of all Fresh staff, ensuring suitable inductions covering hygiene, OHS, customer service and any other relevant points. - Ensure staff and customers (where relevant) are aware of all canteen manuals, policies and procedures including: - Food & Drink Policy - Food handling practices and regulations to prevent food spoilage and contamination. - Money handling policies and recording of sales & expenses. - Occupational Health and Safety - In conjunction with the Canteen Committee, encourage staff to help with the daily running of the canteen. - Develop ongoing positive relationships with staff and volunteers. - Performance review of Fresh staff & Client- Canteen Operation:
- Opening and closing canteen procedures for allocated work times. - Preparing and selling menu items as per the canteen menu. - Serving staff (as required) during prescribed service times.- Effective Communication:
- Establish effective communication between Canteen Committee, Fresh Staff, Customers, Chefs and Canteen suppliers. - Ensure any changes are communicated to all appropriate parties. - In conjunction with the Canteen Committee ensure timely and effective promotion of the canteen, i.e. menu changes, specials, requests for volunteers, theme days etc. - Communicate customer and staff feedback to the Canteen Committee. - Liaise with the Canteen staff to ensure operational matters are attended to- Liaison with Canteen Committee:
- The Canteen Committee is directed to oversee the strategic management of the canteen and ensure its staff can operate the canteen effectively and profitably meeting all specified requirements. - This role is required to meet with the Canteen Committee at least twice a week to discuss: - Strategic directions and opportunities. - Any management of staff. - Review menu items, costs, profit margins, resourcing, combos and specials. - Promotion or removal of products. - Profitability. - Proposed changes. - Any items outside the allocated financial delegation. - Any other canteen issues or topics. - This role is also required to provide the following information regularly to the Canteen Committee: - Relevant information to assist with reporting to the monthly P&C meetings. - Stocktake numbers. - Product information. - Supplier information and changes. - Feedback on staff - Additional reports as required- Financial Management and Record Keeping:
- In conjunction with the Canteen Committee ensure the effective financial management of the canteen. - Identify costs and profit margins for each product. - Advise the Canteen Committee of any concerns or changes in profit margins. In conjunction with the treasurer ensure all banking is finalised and placed in the school safe at the end of each day. - Utilise petty cash according to procedures set out by treasurer. - Be responsible for the timely follow up of staff account debts ensuring accounts owing are manageable and finalised each month. - Recording of all orders and sales. - Review financial information provided by Canteen Committee- Stock Management:
- Effective ordering to meet demand where possible. - Order within financial delegation. - Establish a process to ensure the checking delivery dockets to ensure deliveries meet requested orders. - Delivery dockets to be retained and provided to treasurer for checking against invoices as required. - Manage supplier relationships - Regularly review supplier’s options to evaluate value for money, alternative options and specials using information supplied by the Canteen Committee. - Manage stock expiry dates to ensure mínimal wastage or spoilage of food. - In conjunction with the Canteen Committee unde

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