Spa Supervisor The Silo Hotel
1 week ago
The Spa Supervisor at The Silo Hotel works closely with the Guest Relations Manager to ensure that the Spa team maintains the highest levels of guest satisfaction, service, quality, product knowledge and hygiene to contribute to the purpose of The Royal Portfolio, which is_ "To give our guests a complete experience and a perfect stay"._
**MAIN DUTIES & RESPONSIBILITIES**
- Assist in marketing of the spa and revenue generation
- Effectively co-ordinate and supervise the operations of the Spa as deemed necessary
- Address and resolve both guest and staff concerns
- Assist with management of the Spa Therapists and Receptionist
- Work in accordance with internal and external control procedures
- Oversee stock take
- Issuing stock to Therapists on a daily and weekly basis
- Maintain duty rosters
- Manage group bookings
- Follow up on Maintenance issues
- Perform treatments as required
- Assist on Reception in the Spa when needed
- Ensuring that staff follow the correct policies and procedures of the Spa
**REQUIREMENTS & QUALIFICATIONS**
- Recognized spa qualification - CIDESCO, SAAHSP, ITEC, National Diploma
- Minimum 5 years experience as a Spa Therapist, with at least 1-2 years’ experience in a similar senior position within a 5* environment/Cruise liner
- Good leadership, communication and interpersonal skills.
- Good planning and organizing skills to meet deadlines
- Effective communication, problem solving, decision making and conflict management skills
- Strong administration skills
- Ability to work within a pressurized environment
- Ability to use Initiative and be proactive
- Ability to work without supervision and within a team
- Attention to detail pertaining to area of responsibility
- Required to work rostered shifts
- Maintain a neat, clean and well-groomed appearance as per company standards
South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.
-
Spa Receptionist The Silo Hotel
2 weeks ago
Cape Town, South Africa The Royal Portfolio Full time**MAIN DUTIES & RESPONSIBILITIES** **- To embody and live The Royal Portfolio’s Purpose & Values and to instill this within the culture of The Silo Hotel. - Report directly to Spa management - Scheduling Spa treatments - Recommending appropriate treatments - Assist with retail sales - Upselling treatments - Ensure that the standards of service excellence...
-
Spa Manager
3 days ago
Cape Town, Western Cape, South Africa Relax The Spa Agent Full timeCity of Cape Town, Western Cape, South AfricaAre you a hospitality professional with a passion for wellness, business growth, and innovation? Do you want to work closely with a Founder to help shape the future of luxury wellness experiences?We're looking for a Spa Manager to lead operations at Relax Spas located at 2 Protea Hotels by Marriott in Cape Town,...
-
Porter The Silo Hotel
2 weeks ago
Cape Town, South Africa The Royal Portfolio Full timeThe Porter at The Silo Hotel needs to demonstrate the highest level of courteous and efficient service, to ensure guests feel welcome and that their requests, luggage and vehicles will be taken care of at all times. They need to have knowledge of the Royal Portfolio properties and standards and need to ensure that they adhere to the Royal Portfolio’s...
-
Assistant Concierge The Silo Hotel
3 weeks ago
Cape Town, South Africa The Royal Portfolio Full timeThe Silo Hotel's Assistant Concierge demonstrates the highest level of courteous and efficient service, to ensure guests feel welcome and that their needs will be attended to at all times during their stay. They form strong and lasting relationships with guests and provide information about additional hotel services. The Assistant Concierge is responsible...
-
Waiter The Silo Hotel
1 week ago
Cape Town, South Africa The Royal Portfolio Full timeThe Waiter at The Silo Hotel is professional and friendly with a good knowledge of food, wine, service and a passion for serving people. This position requires constant interaction with our guests to ensure that they have a personal and memorable experience at our bar and restaurants, while adhering to The Royal Portfolio’s Purpose, which is _“To give...
-
Spa Business Leader
3 days ago
Cape Town, Western Cape, South Africa Relax The Spa Agent Full timeWe are seeking an experienced Spa Business Leader to join our team at Relax The Spa Agent. As Spa Manager, you will lead our day-to-day spa operations, focusing on delivering exceptional guest experiences and driving business growth.Job Description:Key ResponsibilitiesLead daily spa operations, focusing on service excellence and guest satisfaction.Manage...
-
Luxury Spa Director
3 days ago
Cape Town, Western Cape, South Africa Relax The Spa Agent Full timeRelax The Spa Agent is seeking a dynamic leader to drive the success of our luxury spa operations. As Spa Manager, you will oversee daily operations, ensuring exceptional guest experiences and business growth.Key Responsibilities:Lead daily spa operations, focusing on service excellence and guest satisfaction.Manage budgets and costs, driving revenue growth...
-
Guest Relations Officer The Silo Hotel
3 weeks ago
Cape Town, South Africa The Royal Portfolio Full timeThe Silo Hotel’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure guests feel welcome and that their needs will be attended to at all times during their stay. MAIN DUTIES & RESPONSIBILITIES *** - To embody and live The Royal Portfolio’s Purpose & Values and to instill this within the culture...
-
Spa Receptionist
6 days ago
Cape Town, South Africa Spa - The Twelve Apostles Hotel Full time**Spa Receptionist** **Minimum Experience or Qualification**: - Must have at least 2 years experience in a similar spa establishment. - A treatment background advantageous - Computer literate with working knowledge of Microsoft Office Outlook, Word and Excel - Experience of a Spa Management System; exposure to Premier Spa advantageous - Highly...
-
Guest Relations Officer The Silo Hotel
1 week ago
Cape Town, South Africa The Royal Portfolio Full timeThe Silo Hotel’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure guests feel welcome and that their needs will be attended to at all times during their stay. MAIN DUTIES & RESPONSIBILITIES *** - To embody and live The Royal Portfolio’s Purpose & Values and to instill this within the culture...
-
Bartender The Silo Hotel
4 weeks ago
Cape Town, South Africa The Royal Portfolio Full timeThe Silo Hotel Bartender’s main purpose will be to prepare and serve drinks to our guests, in a professional and friendly manner, mixing and matching ingredients in order to create classic and innovative drinks in accordance with our guests’ needs and discerning expectations. The Bartenders ensure that the standards of The Royal Portfolio are met, in...
-
Bartender The Silo Hotel
3 weeks ago
Cape Town, South Africa The Royal Portfolio Full timeThe Silo Hotel Bartender’s main purpose will be to prepare and serve drinks to our guests, in a professional and friendly manner, mixing and matching ingredients in order to create classic and innovative drinks in accordance with our guests’ needs and discerning expectations. The Bartenders ensure that the standards of The Royal Portfolio are met, in...
-
Bartender The Silo Hotel
1 week ago
Cape Town, South Africa The Royal Portfolio Full timeThe Silo Hotel Bartender’s main purpose will be to prepare and serve drinks to our guests, in a professional and friendly manner, mixing and matching ingredients in order to create classic and innovative drinks in accordance with our guests’ needs and discerning expectations. The Bartenders ensure that the standards of The Royal Portfolio are met, in...
-
Maintenance Technician The Silo Hotel
3 weeks ago
Cape Town, South Africa The Royal Portfolio Full timeThe Maintenance Technician at The Silo Hotel works closely with the Maintenance Manager to ensure that all hotel Maintenance requirements are met and kept at the highest Royal Portfolio standards. This position is an integral role in ensuring that the hotel meets the purpose of The Royal Portfolio, which is _“to give our guests a complete experience and a...
-
Head Baker The Silo Hotel
2 weeks ago
Cape Town, South Africa The Royal Portfolio Full timeThe Head Baker at The Silo Hotel takes responsibility for running the Pastry section of the hotel at night - preparing breads, pastries, etc to meet our guests needs the following day. Reporting directly to our Head Pastry Chef, this role requires an individual who is responsible, exacting and who enjoys working independently, at night, in a calm and quiet...
-
Chauffeur Host The Silo Hotel
7 days ago
Cape Town, South Africa The Royal Portfolio Full timeThe Silo Hotel Host Chauffeur will be responsible for all hotel transport operations, for greeting guests at our Lobby entrance and assisting with luggage where necessary. They will be required to deliver on The Royal Portfolio’s Purpose, which is _“To give our guests a complete experience and a perfect stay”_. MAIN DUTIES & RESPONSIBILITIES **-...
-
Night Baker The Silo Hotel
3 weeks ago
Cape Town, South Africa The Royal Portfolio Full timeThe Night Baker at The Silo Hotel takes responsibility for running the Pastry section of the hotel at night, preparing breads, pastries, etc to meet our guests needs the following day. Reporting directly to our Head Pastry Chef, this role requires an individual who is responsible, exacting and who enjoys working independently, at night, in a calm and quiet...
-
Spa Manager
1 week ago
Cape Town, South Africa Pepperclub Hotel & Spa Full timeSpa Manager Pepper Club - Cape Town, Western Cape **JOB SPECIFICATIONS**: - Preferably an international Beauty Therapy Certificate/ Somatology Diploma from ITEC or CIDESCO - Computer literate - Experience in leading a team and managing a salon - 2-3 years of assistant or manager experience - Must be able to market and sell the Spa - Must be sales and...
-
Food & Beverage Manager The Silo Hotel
1 week ago
Cape Town, South Africa The Royal Portfolio Full timeThe Silo Hotel’s Food & Beverage Manager is responsible for ensuring that every aspect of the dining experience at the hotel (from the product to the team members) is successfully managed to meet, if not exceed, the exacting standards of The Royal Portfolio's properties. As this important role directly impacts the guest experience, the F&B Manager works...
-
Spa Manager
2 weeks ago
Cape Town, South Africa Pepperclub Hotel & Spa Full time**JOB SPECIFICATIONS**: - Preferably an international Beauty Therapy Certificate/ Somatology Diploma from ITEC or CIDESCO - Computer literate MS Office, Chidesk and Opera - Experience in leading a team and managing a salon - Strong administrative skills - 2-3 years management experience - Must be able to market and sell the Spa - Must be sales and target...