Food & Beverage Manager The Silo Hotel

4 weeks ago


Cape Town, South Africa The Royal Portfolio Full time

The Silo Hotel’s Food & Beverage Manager is responsible for ensuring that every aspect of the dining experience at the hotel (from the product to the team members) is successfully managed to meet, if not exceed, the exacting standards of The Royal Portfolio's properties. As this important role directly impacts the guest experience, the F&B Manager works closely with the hotel's General Manager, Deputy General Manager, Executive Chef and Group Beverage Manager, to ensure that their team is highly motivated, well managed and supported to deliver to the very best of their abilities. All of this enables the F&B team at The Silo Hotel to adhere to the company’s purpose which is _“To give our guests a complete experience and a perfect stay”._

**MAIN DUTIES & RESPONSIBILITIES**
- **Guest Experience**: ensure that all guests, whether in-house hotel guests or restaurant guests, receive a complete experience and a perfect a stay at all times. Ensure all guests are received and served in accordance with company standards and ensure any guest complaints are logged and resolved quickly and efficiently
- **Manage Budgets**:ensure that all expenses are well managed in order to achieve profitability and control wastage, to meet sustainability targets and control expenditure in accordance with the budget
- **Staff performance management, training and development**:ensure all staff are managed in accordance with the TRP purpose and values. Ensure rosters are managed accordingly and in line with budgets. Ensure vacancies are filled timeously, with passionate and expert individuals. Ensure training needs analysis is conducted for every team member, and a development plan put in place
- **Operations and admin**:ensure that all department operations are managed effectively and efficiently, and that staff are deployed using the roster effectively. Ensure that all department administration is complete and correct and that daily, monthly and weekly administration is delivered
- **Industry and product knowledge**:Remain abreast of and look to implement international trends in food, beverage and service, from the variety of beverage products available, to guest interaction and the restaurant environment
- **Repairs, maintenance, asset, inventory management**:ensure that all equipment in the department is managed and maintained as per best practices. Ensure preventative maintenance is implemented. Ensure department assets and inventory are managed effectively and efficiently, and all maintenance and asset/ inventory related issues are logged and recorded.

**REQUIREMENTS & QUALIFICATIONS & EXPECTATIONS**
- Minimum 3 years’ experience in a mid to senior managerial role in a luxury 5* property, with multiple outlets in a free-standing restaurant environment
- Formal Hospitality or Hotel Management Degree or Diploma is a must
- Proven track record of success in optimising resources (finances, people, material, information and technology) to achieve company objectives in most productive and cost-effective way.
- Ability to absorb high levels of pressure and work unsupervised
- High level of guest focus, exceptional interpersonal skills
- Excellent conflict resolution skills
- Verbal and written communication in English is essential.
- Experience in handling Point of Sale (POS) terminals and Stock & Inventory management software
- Excellent knowledge of The V&A Waterfront, Cape Town and the surrounding areas from dining experiences to activities
- Ability to work long hours, day and night, including weekends and holidays
- Proven job reliability, diligence, dedication and attention to detail
- A passion to learn, teach and drive improvement in fellow employees
- International experience in a similar environment and travelling experience will be a distinct advantage

South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.
Please note it is a condition of employment, that all staff undergo a pre-employment polygraph test.



  • Cape Town, Western Cape, South Africa The Royal Portfolio Full time

    The Silo Hotel's Food & Beverage Manager is responsible for ensuring that every aspect of the dining experience at the hotel (from the product to the team members) is successfully managed to meet, if not exceed, the exacting standards of The Royal Portfolio's properties. As this important role directly impacts the guest experience, the F&B Manager works...


  • Cape Town, Western Cape, South Africa The Royal Portfolio Full time

    The Silo Hotel's Food & Beverage Manager is responsible for ensuring that every aspect of the dining experience at the hotel (from the product to the team members) is successfully managed to meet, if not exceed, the exacting standards of The Royal Portfolio's properties. As this important role directly impacts the guest experience, the F&B Manager works...


  • Cape Town, South Africa The Royal Portfolio Full time

    The Food & Beverage Manager at The Silo Hotel ensures that all aspects of the F&B department and its three popular outlets are well managed, in terms of the product and our people. In addition, they are responsible for making sure that the hotel exceeds the Food and Beverage quality and service standards of The Royal Portfolio, in the pursuit of the company...


  • Cape Town, South Africa The Royal Portfolio Full time

    The Cost Controller at The Silo Hotel is responsible for managing the pricing structure and stock management systems at the hotel, in order to improve profitability within the Food & Beverage Department. This is an important role in The Royal Portfolio's Finance & Inventory teams, based on site at The Silo Hotel in Cape Town's V&A Waterfront. Striking the...


  • Cape Town, South Africa The Royal Portfolio Full time

    The Waiter at The Silo Hotel is professional and friendly with a good knowledge of food, wine, service and a passion for serving people. This position requires constant interaction with our guests to ensure that they have a personal and memorable experience at our bar and restaurants, while adhering to The Royal Portfolio’s Purpose, which is _“To give...

  • Waiter The Silo Hotel

    4 weeks ago


    Cape Town, South Africa The Royal Portfolio Full time

    The Waiter at The Silo Hotel is professional and friendly with a good knowledge of food, wine, service and a passion for serving people. This position requires constant interaction with our guests to ensure that they have a personal and memorable experience at our bar and restaurants, while adhering to The Royal Portfolio’s Purpose, which is _“To give...


  • Cape Town, South Africa The Royal Portfolio Full time

    The Waiter at The Silo Hotel is professional and friendly with a good knowledge of food, wine, service and a passion for serving people. This position requires constant interaction with our guests to ensure that they have a personal and memorable experience at our bar and restaurants, while adhering to The Royal Portfolio’s Purpose, which is _“To give...


  • Cape Town, South Africa The Royal Portfolio Full time

    The Silo Hotel's F&B Floor Manager demonstrates the highest level of courteous and efficient service across all food and beverage outlets in the hotel, to ensure that guests feel welcome and that their needs will be attended to at all times during their stay. They are knowledgeable about The Royal Portfolio's properties and standards and ensure that they...


  • Cape Town, South Africa The Royal Portfolio Full time

    The Silo Hotel's F&B Floor Manager demonstrates the highest level of courteous and efficient service across all food and beverage outlets in the hotel, to ensure that guests feel welcome and that their needs will be attended to at all times during their stay. They are knowledgeable about The Royal Portfolio's properties and standards and ensure that they...


  • Cape Town, Western Cape, South Africa 12 Apostles hotel and Spa Full time

    City of Cape Town, Western Cape, South AfricaFood and Beverage Manager12 Apostles Hotel and Spa City of Cape Town, Western Cape, South AfricaJOB PURPOSE:Leading and organising the Food and Beverage Team ensuring highest guest service level in accordance with RCH Standards whilst looking after the financial success of the business.EMPLOYEE VALUE PROPOSITION:...


  • Cape Town, South Africa ASARA WINE ESTATE AND HOTEL Full time

    **DUTIES** will include (but not be limited to): - Oversees guest and employee satisfaction, - maintaining standards and meeting or exceeding financial goals. - Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. - Develops and implements business plan for food and beverage. **ESSENTIAL QUALIFICATIONS, SKILLS &...


  • Cape Town, South Africa The Royal Portfolio Full time

    The Silo Hotel Bartender’s main purpose will be to prepare and serve drinks to our guests, in a professional and friendly manner, mixing and matching ingredients in order to create classic and innovative drinks in accordance with our guests’ needs and discerning expectations. The Bartenders ensure that the standards of The Royal Portfolio are met, in...


  • Cape Town, South Africa The Royal Portfolio Full time

    The Silo Hotel Bartender’s main purpose will be to prepare and serve drinks to our guests, in a professional and friendly manner, mixing and matching ingredients in order to create classic and innovative drinks in accordance with our guests’ needs and discerning expectations. The Bartenders ensure that the standards of The Royal Portfolio are met, in...


  • Cape Town, South Africa The Royal Portfolio Full time

    The Silo Hotel Bartender’s main purpose will be to prepare and serve drinks to our guests, in a professional and friendly manner, mixing and matching ingredients in order to create classic and innovative drinks in accordance with our guests’ needs and discerning expectations. The Bartenders ensure that the standards of The Royal Portfolio are met, in...


  • Cape Town, South Africa Pepperclub Hotel Full time

    The Pepperclub Hotel is seeking an energetic, skilled & experienced F&B Supervisor who in conjunction with the F&B Manager, will be responsible for the day-to-day operation of all F&B outlets, ensuring a smooth and efficient operation of all food and beverage standards, polices and procedures. **JOB SPECIFICATIONS**: - Preferable Grade 12 and/or Hotel...


  • Cape Town, South Africa The Royal Portfolio Full time

    The main purpose of the Duty Manager is to manage and control the daily operations of the hotel. To ensure that the standards of The Royal Portfolio are met in order to contribute to the purpose of the company - _"To give our guests a complete experience and a perfect stay"_. MAIN DUTIES & RESPONSIBILITIES - Ensure complete guest interaction and...


  • Cape Town, Western Cape, South Africa 12 Apostles hotel and Spa Full time

    About the RoleThe Executive Food and Beverage Director will be responsible for driving the strategic development and implementation of the food and beverage division at the 12 Apostles Hotel and Spa.Key ObjectivesTo create a positive and productive work environment that fosters innovation, creativity, and collaboration.To establish and maintain high...


  • Cape Town, South Africa The Right Company Full time

    **FOOD & BEVERAGE MANAGER - OVERBERG, WESTERN CAPE - RNeg** The Right Company are currently recruiting for an experienced Food and Beverage Manager for a 5* Hotel in the Overberg region of the Western Cape to effectively manage the day-to-day operations of all the F&B outlets and employees as well as ensure guest satisfaction. Supporting and aiding the...


  • Cape Town, Western Cape, South Africa 12 Apostles hotel and Spa Full time

    Job DescriptionThis is a key role within the 12 Apostles Hotel and Spa, responsible for leading and organizing the food and beverage team to deliver exceptional guest experiences.Key ResponsibilitiesTo manage and lead the food and beverage department, ensuring high standards of service, quality, and safety.To develop and implement effective strategies to...


  • Cape Town, South Africa RJPersonnel Full time

    3years - Managing bar and restaurant - Supervising staff - Staff rosters - Operating GAAP point of sale system - Stock control and management - Overseeing all aspects of food hygiene - Safety - Minimizing wastage - Assisting with menu planning and budgets **Qualifications and Experience**: - Diploma in Hospitality Management or similar - Food and Beverage...