Customer Service Agent

To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner. **Key Responsibilities** **Query Handling** - Handle a range of customer queries and/or complaints via inbound or outbound communication channels - Interpret and resolve queries by...

To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner. **Key Responsibilities** **Query Handling** - Handle a range of customer queries and/or complaints via inbound or outbound communication channels - Interpret and resolve queries by...

Montague Gardens National tracking company with Offices based in Montague Gardens is seeking to employ a Service / Customer Controller to join their busy team Duties, but not limited to Arranging technician call outs to sites and clients Job Cards Credit notes Invoicing Admin duties Client liaison Manage time effectively Multi task Deal in a...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Collections Agent to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent communication and negotiation...

Reside in area - this role is based in Century City Grade 12 Excellent customer service and communication skills PC literate Duties: but not limited to Dealing with customers Scheduling installations Invoicing Local procurement Scheduling technicians Liaison with couriers Controlling warranties For more information please contact: - Marlene...

Job Salary Range - R Market Related - Market Related Per Month Gender - Does Not Matter Career Level - Experienced Job Category - Car Rental Minimum Experience - 1 - 3 Years Degree Title **Overview** - Department: - Paula Addinall- Sub Category: - Terms Agent- Job Type: - Full-Time- Basic Salary: - Market Related Salary Package- Company Car: -...

Job Salary Range - R Market Related - Market Related Per Month Gender - Does Not Matter Career Level - Experienced Job Category - Car Rental Minimum Experience - 1 - 3 Years Degree Title **Overview** - Department: - Paula Addinall- Sub Category: - Car Rental Agent- Job Type: - Full-Time- Basic Salary: - Market Related- Company Car: - No-...

PURPOSE OF THE JOB Expedites the process of the import/export cargo with the clearing agent focussing on customs compliance and engaging with all governmental agencies such as SARS / BLNE revenue authorities / Port Health, etc. To facilitate clearance into and out of the country. Validates all shipments before sending them off to the clearing agents....

Western Cape, CPT - Southern Suburbs - (Market related) Safair Operations, operating as FlySafair, has a vacancy for a Customer Service Supervisor at our Cape Town International Airport. **qRESPONSIBILITIES**: - Assist passengers with ticket sales, bookings and flight changes including explaining rules terms and conditions, regulations and procedures as...

**Main Purpose of the Job**: The Connect division in Cape Town currently has vacancies for Sales Call Centre Agent who, reporting to the Sales Team Manager, will be responsible for acquiring new customers through the Inbound and Outbound Sales Call Centre and up-selling existing customers to a variety of Mweb Connect core products. **Job Output**: -...

Job Salary Range - R Market Related - Market Related Per Month Gender - Does Not Matter Career Level - Experienced Job Category - Car Rental Minimum Experience - 3 - 5 Years Degree Title **Overview** - Department: - Sub Category: - Car Rental Agent- Job Type: - Full-Time- Basic Salary: - Market Related- Company Car: - No- Incentives/Commission: - Yes-...

National and ever growing Logistics and rental company in Blackheath is seeking to employ a branch administrator to join their team Some functions, but not limited to: General Office administration Answer questions from customers about prices and which vehicles are available Take bookings and explain the terms of rental agreements Complete paperwork,...

Oversee the smooth running of assigned accounts, including financial aspects and resolution of operational issues. - Conduct regular client visits to establish and maintain strong relationships. - To manage assigned accounts, addressing customer inquiries and resolving any issues or concerns. - Collaborate with internal teams, including sales, Bureau...

**MAIN PURPOSE OF THE JOB**: - To attend quality assurance calibration sessions to ensure consistency of monitoring and evaluation processes - Assist the training department where required to support the overall Quality assurance process - To build an open, honest and transparent route of communication between Quality Assurers, Agents, Team Managers, and...

**Western Cape**, CPT - Northern Suburbs** **R 25000 - R 28000 Monthly Cost To Company (Market related, Negotiable)** Are you a fluent Dutch Speaker ? Do you have a way with people ? Are you interested in working ? I have a role that urgently seeks fluent Dutch speakers to join my global client! The role, is office based in Cape Town Whats the harm in...

The main purpose of the role is to action and resolve Collections queries via telephone to meet the Collections objectives of the business. **Main Activities**: - Dealing with both inbound and outbound calls - To rehabilitate accounts in an efficient and professional manner - To advise customers on product, legislative and account related queries - To...

Job Purpose The main purpose of the role is to action and resolve Collections queries via telephone to meet the Collections objectives of the business. Inbound SLA and work queues - Dealing with both Inbound Calls within the guidelines of the set legal framework - Dealing with both Inbound SMS's within the guidelines of the set legal framework - Achieve...

**RESPONSIBILITIES** - Handle and resolve customer complaints - Provide customers with product and service information - Effectively deal with job stress, angry callers, and upset customers - Answer calls professionally - Respond to customer inquiries - Enter customer information and update - Process Orders accurately - Identify and escalate priority...

To manage the daily activities and driving the performance of a team of Early Stage Collection agents, in order to meet the business objectives by improving and maximising the collection of outstanding revenue for private label card accounts through successful planning, directing, and supervision. **Main Activities** **1. **Manage daily operations** -...

**JOB PURPOSE** The main purpose of the role is to telephonically contact delinquent/arrear customers to make a suitable payment arrangement to achieve the business objectives. **Inbound and Outbound SLA and work queues** - Dealing with both inbound and outbound calls within the guidelines of the set legal framework - Tracing uncontactable customers -...