Technical Services Manager
1 week ago
**Main Purpose of Job**
- Responsible for managing and motivating all services’ staff and other personnel.
- Ensure delivery of a high level, quality service, and on time delivery of service vehicles in order to ensure growth and expansion to achieve targets.
**_Duties and Key Responsibilities_**
**Responsible for overseeing the entire Post-production Operation**:
- Manage the Contract with the Client whilst maintaining profitability and productivity in the operations.
- Plan, implement and monitor annual budgets for the entire site, scheduling expenditures, analysing, and reporting on variances and taking appropriate corrective actions to compensate for variances.
- Management of financial and administration requirements
- Ensure Standard Operating Procedures as well as KPI measures are developed, implemented, and adhered to optimise operational functioning.
- Compile various reports including KPI reports on a monthly basis and submit these to relevant personnel.
- Ensure the PPO maintains sufficient resources in order to meet customer demands.
- Ensure operations adhere to SHEQ standards and ISO standards.
- Ensure Operations strive to fulfil BEE objectives such as procurement and recruitment objectives.
**Promoting customer relations**:
- Maintain good relationships with external and internal customers and handle any customer complaints according to procedure.
- Promote interdepartmental cooperation.
- Review customers service orders and inspect the quality of technician repairs before the release of vehicles.
- Develop, implement and monitor guidelines for working with customers to ensure maximum customer satisfaction
**Manage all productive staff effectively and efficiently.**
- Plan and adjust staff workloads and allocate daily tasks and activities to staff by assigning tasks to match their skills and abilities.
- Provide advice and technical assistance to team members.
- Ensure all operations staff adhere to Standard Operating Procedures
- Ensure all staff are adequately trained in terms of their duties and the use of various products and equipment.- Using the Performance Management system ensure all staff are appraised on the performance of their duties and given sufficient training, coaching and mentoring where applicable.
- Ensure all new staff are properly inducted on all matters such as work facilities, policies, procedures, equipment use and job descriptions.
- Ensure all department employees’ clocking’s are authorised and time sheets are submitted to payroll on a weekly basis
- Ensure corrective action is taken on employees who do not comply with policies and procedures of the company
**Additional Duties**
- Ensure the department adheres to ISO 9001 Quality Processes and standards.
- Ensure the department adheres to ISO 14001 Environmental Processes and standards.
Ensure the department adheres to ISO 18001 Health and Safety standards.
**Qualification**:
- Grade 12 and relevant qualification
- 3-4 Years’ experience
-
Senior Technical Manager
4 months ago
Durban, South Africa rpk services Full timeJOB REQUIREMENTS The ideal applicant will possess the following: - Minimum Grade 12 or equivalent qualification. - Qualified Artisan or Engineering qualification. - 8 - 10 years working experience in a technical environment. - At least 5 years in a Management position, which includes managing a large staff compliment. - A tertiary qualification in Road...
-
Technical Services Manager
1 week ago
Durban, South Africa Elchemie Full time**Global Shipping and Logistics company has a vacancy for a Technical Services Manager. Relevant Tertiary qualification and previous experience in similar position within automotive industry required. The purpose of the role is managing and motivating all services’ staff and other personnel. Ensure delivery of a high level, quality **service, and on time...
-
Technical Services Manager
2 months ago
Durban, South Africa Netcare Full timeManagement of all hospital facilities, clinical infrastructure and assets. - Management of all staff in the Technical Department. - Ensure proper planning of resources in accordance with ISO 55000 principles. - Ensure the correct skills are provided for the specific job. - Training of nursing, pharmacy, admin and management staff on technical related...
-
Technical Services Manager
7 months ago
Durban, South Africa Immploy Recruitment Full timeManagement of all hospital facilities, clinical infrastructure and assets. Management of all staff in the Technical Department. Management of contractor performance and facility support services Implementation and keeping abreast with Group Policy and Procedures to manage and maintain the hospital facilities and assets. Management of risks related to...
-
Technical Supervisor
2 days ago
Durban, South Africa Fidelity Services Group Full time**Overall purpose of the job**:To manage and maintain quality within Fidelity SecureDrive. Maintain and resolve customer related issues. Present and defend Fidelity Secure Drive all fitment related issues where required To contribute daily to our mission of earning the reputation that we provide all our clients and partners with superior quality technology...
-
Technical Service Specialist
3 weeks ago
Durban, KwaZulu-Natal, South Africa Armstrong Appointments Full timeJob Title: Technical Service SpecialistArmstrong Appointments is seeking a skilled Technical Service Specialist to provide exceptional technical support and service to customers in the packaging industry.We are looking for a highly motivated individual with strong analytical and problem-solving skills to ensure seamless repairs and preventative maintenance...
-
Technical Services Itsm Consultant
2 months ago
Durban, South Africa iOCO Full timeJOBNUMBER **iOCO03374** - CONTRACT TYPE **Contract** - CONTRACT TYPE: **OnSite** **The Role**: **Skills and Experience**: **What you’ll do**: - Provide expert guidance and technical consulting services in the design, configuration, and implementation of CA Service Management solutions for clients. - Customize and tailor CA Service Desk Manager (CA...
-
Technical Service Coordinator
7 months ago
Durban, South Africa Eazi Access Rental Full time**1.** **JOB PURPOSE** Administration of all Admin in service and maintenance department **2.** **Key performance areas** Machine uptime - Ensure technicians are sensitized to SLA status - Site assessments and machine QC as well as reporting on Quality of workmanship Maintenance Administration and Planning - Maintaining and tracking assets, its...
-
Technical Assistant Dundee
7 months ago
Durban, South Africa Fidelity Services Group Full time**Assistant Technician**: *** **Qualification & experience**: - Minimum Grade 10 or equivalent qualification - Minimum 2 years’ experience as a Wireman - Practical electrical/electronic knowledge advantageous **Job requirements & other attributes**: - PSIRA registered (Grade E) advantageous - Proven ability to work under pressure and show attention to...
-
Technical Specialist
2 weeks ago
Durban, South Africa Pro Stop Recruitment Services Full timeTechnical Specialist - DBA Hybrid - Umhlanga Role Purpose: The purpose of the role of the Technical Specialist - DBA is to act as a point for escalation for the ‘back of house’ database technology and corporate systems. The role holder will be required to drive connecting appropriate ‘back of house’ technology to deliver customer solutions and...
-
Technical Manager
7 months ago
Durban, South Africa Tsebo Group Full time**About Us**: Tsebo Facilities Solution is looking for a Technical Manager to provide managerial and supervisory direction with regard to service delivery of the Technical Department in order to ensure maximum customer satisfaction and ensure service delivery is aligned to the output specifications pertained in the PPP Agreement. As a leading African...
-
Technical Services Manager I Durban Central
7 months ago
Durban, South Africa Pro Talent Full time**_The Technical Manager is responsible to effectively manage all technical and related services at the hospitals including risks related to infrastructure and assets, all plant and equipment (both clinical and non-clinical.)_** **_Key Work output and accountabilities: _** - _Management of all hospital facilities, clinical infrastructure and assets. _ -...
-
Financial Analyst
3 weeks ago
Durban, KwaZulu-Natal, South Africa Group Technical Security Management Full timeCompany OverviewWe are Group Technical Security Management, a leading organization in the field of security management. Our team is dedicated to providing top-notch services and solutions to our clients.
-
Technical Sales Representative
2 days ago
Durban, South Africa Fabrication Services Full timeWell-established and reputable Steel Fabrication company, seeks to employ a Technical Sales Representative, who has a solid background in the steel fabrication / laser cutting / tube bending sector. **PLEASE NOTE: This role is a business development role and therefore, you will have a solid track record in cold calling, sales and business/revenue...
-
Technical Solutions Architect
3 weeks ago
Durban, KwaZulu-Natal, South Africa Pro Stop Recruitment Services Full timeWe are seeking a highly skilled Technical Solutions Architect to join our team at Pro Stop Recruitment Services.Job SummaryThe successful candidate will earn a salary of $118,000 per annum, based on location and experience.Main Duties:Design and implement technical solutions that meet business needs.Collaborate with stakeholders to understand requirements...
-
Secure Drive Technical Supervisor
6 months ago
Durban, South Africa Fidelity Services Group Full time**Vacancy**:Technical Supervisor** **Region**: **Reporting to **:Technical Manager **Overall purpose of the job**:To manage and maintain quality within Fidelity Secure Drive. Maintain and resolve customer related issues. Present and defend Fidelity Secure Drive all fitment related issues where required to contribute daily to our mission of earning the...
-
Technical Manager
6 months ago
Durban, South Africa Tsebo Group Full time**About Us**: Ensure Data Centre and IT Node (Critical Engineering) Infrastructure service are maintaned and operational to service standards specifed. Service Incude: Electrical (HV,MV and LV), HVAC, Fire detection, Fire protection, UPS, Stanby power generation, refrigeration and all issues pertaining to copliance, gorvervance and the legislated statuatory...
-
Technical Advisory Manager
4 months ago
Durban, South Africa Engen Full time**Purpose of the Job** To develop and implement strategies in order to manage the Lubricant Technical Product Portfolio and to deploy Technical Resources & Services to support customers in a manner that maximises profits & market share and delivers sustainable growth of the Lubricants business. **What you’ll have done before** **Baseline** - 10 years’...
-
Service and Repair Technical Team Leader
8 months ago
Durban, South Africa SciStaff Full timeRelevant tertiary education. Knowledge of basic functions of commonly used laboratory equipment. Demonstrated experience with maintenance and repairs of electronics and refrigeration units. Excellent leadership capabilities* **Location**: - Durban - Description: - A company that supplies and services laboratory and analytical equipment requires a Service...
-
Technical Manager
7 months ago
Durban, South Africa TRS Staffing Full time**FUNCTION**: TECHNICAL MANAGER **DISCIPLINE**: ENGINEERING & PROJECT MANAGEMENT **LOCATION**: DURBAN **DURATION**: PERMANENT **SALARY**: MARKET RELATED - ________________________________ "TRS has an urgently opportunity for a high calibre TECHNICAL MANAGER who will be responsible for ensuring that projects are delivered within budget, schedule and scope...