Call Center Operations Manager

Bespoke International Group is a dynamic and rapidly growing Business Process Outsourcing (BPO) firm, committed to delivering exceptional customer service solutions. With a focus on innovation, efficiency, and client satisfaction, we are seeking a talented and experienced BPO Call Centre Operations Manager to lead our Customer Service team.Key...

Job Title: Remote Call Center Agent Company: SkyHigh Global contact center About Us: SkyHigh Global Contact Center is a leading call center based in Durban, South Africa. With a strong focus on customer service excellence, we cater to a diverse range of local and international clients. Our mission is to deliver exceptional support and build long-lasting...

International Call Group is hiring again and we are looking for eager and talented individuals to join our international campaign. Upon your basic salary, you can also earn an attendance bonus. If you are goal orientated and looking to expand your career, this would be the perfect opportunity for you. Minimum requirements: - Grade 12 NSC - Proficient...

International Call Group is hiring again and we are looking for eager and talented individuals to join our international campaign. Upon your basic salary, you can also earn an attendance bonus. If you are goal orientated and looking to expand your career, this would be the perfect opportunity for you.Minimum requirements: Grade 12 NSC Proficient English...

Currently we are searching for a Call center supervisor for Durban, South Africa.Responsibilities of this Post:Hire, train, coach and lead call centre team as they provide services to our customers.Supporting call centre agents through difficult calls, defusing angry customers and assisting the team members where important decisions needs to be made.Lead the...

Currently we are searching for a Call center supervisor for Durban, South Africa.Responsibilities of this Post:Hire, train, coach and lead call centre team as they provide services to our customers.Lead the call centre team to provide friendly and efficient service to customers on inbound and outbound calls.Supporting call centre agents through difficult...

Currently we are searching for a Call Center Agent for Durban, South Africa.Responsibilities of this Post:Provide product and service information to customers.Document all call information according to standard operating procedures.Research, identify, and resolve customer complaints using business tools and available customer data.Identify and escalate...

Currently we are searching for a Call Center Agent for Durban, South Africa.Responsibilities of this Post:Provide product and service information to customers.Document all call information according to standard operating procedures.Research, identify, and resolve customer complaints using business tools and available customer data.Address and resolve...

Currently we are searching for a Call Center supervisor for Durban, South Africa. **Responsibilities of this Post**: Develop objectives for the call center’s day-to-day activities. Evaluate performance with key metrics (accuracy, call-waiting time etc.). Monitor and improve ordering, telephone handling and other procedures. Conduct effective resource...

Call Center staff NeededAt least one year call centre experienceAbility to handle high volume work, prioritise and work under pressureKey duties –Handle inbound callsMaintain accurate recordsOperate relevant call centre systemGenerous basic plus comm and incentives.The post Call Center staff appeared first on

Currently we are searching for a Call Center supervisor for Durban, South Africa. **Responsibilities of this Post**: Develop objectives for the call center’s day-to-day activities. Monitor and improve ordering, telephone handling and other procedures. Evaluate performance with key metrics (accuracy, call-waiting time etc.). Conduct effective resource...

**Company Description** We are an MTN authorized Dealer to sell MTN Products and Services, we are in the telecommunications industry. Been in business for the past 20 years. **Role Description** This is a full-time on-site role for a Call Center Representative located in Phoenix. The Call Center Representative will be responsible for answering and...

Currently we are searching for a Call Center Agent for Durban, South Africa.Responsibilities of this Post:Answer courteously inbound calls.Respond to customer inquiries.Manage filing, mailing, correspondence and other management tasks.Generate customer interest in the services or products offered by the company.Provide personalized customer service by...

Currently we are searching for a Call Center Agent for Durban, South Africa.Responsibilities of this Post:Answer courteously inbound calls.Manage filing, mailing, correspondence and other management tasks.Respond to customer inquiries.Generate customer interest in the services or products offered by the company.Provide customers with brochures and...

Mariposa Call Centre is currently seeking Experienced Outbound Sales Consultants to join our ever-expanding dynamic & driven offshore sales team. Our client is a leading moving brokerage in the US, that provides nationwide moving services to residential consumers in addition to providing assistance in the home services and self-service relocation...

CAREERBOX UMLAZI HIRING TOMORROWSalary: R to R with more benefitsREQUIREMENTS:Job descriptionWe are hiring Call Center Agents for Customer Service positions.South Africa's largest contact center is recruiting Call Center Agents to support international customers and provide a world class service.REQUIREMENTS:Guaranteed Basic Salary + Nightshift Allowance...

Company DescriptionWNS Global Services Inc (NYSE:WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

Company DescriptionWNS Global Services Inc (NYSE:WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

Company DescriptionWNS Global Services Inc (NYSE:WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

Experienced call center agents required Must have at least 1 year experience in outbound cold calling. Experience in vehicle tracking sales will be advantageous R6000 basic + uncapped commission Mon - Fri 8am to 5pm Training provided and you will be required to pass a 10 day training program before issued a contract. Contact 08403112473 for any...