Onboarding Specialist

2 weeks ago

Cape Town, South Africa Nestify Full time

**Onboarding Specialist**

**About the Company**

Nestify is an established international property management company that operates in the United Kingdom, France, Ireland and the United Arab Emirates. The company is owned, driven, and managed by a group of passionate individuals and a team of highly skilled experts. The Company employs talented individuals from across the globe that drives the success of the business. The Company is the preferred ‘Airbnb’ rental management partner for many international property owners, providing a higher letting income for short-, medium
- and long-term stays. As a tech-driven company, the Company provides a ‘round-the-clock’ contactless service, ensuring customers worldwide can enjoy the stay they deserve. From booking to check-out, housekeeping, and maintenance - Nestify, takes care of everything and ensures a seamless experience for all - Clients and Guests.

**About the Position**

The ‘Onboarding Specialist’ ensures a seamless handover of newly acquired properties from the ‘Sales Department’ to the ‘Operations Department.’ by completing various tasks to ensure the newly acquired properties can be listed for occupancy on the respective property booking sites and in doing so ensures a seamless experience for Landlords.

**Main Duties & Responsibilities**
- Capture property details on required company software systems and spreadsheets;
- Ensure all the newly acquired properties are compliant with Country specific regulations such as Wifi, DEWA, AC and gas connections;
- Collect necessary documentation and input all necessary information into the property management software;
- Ensure property becomes ‘listing ready’ by arranging property inspections, arranging deep cleans, ensure essential property maintenance is carried out, attend to furniture related matters and arrange photoshoots for the property listing;
- Carry out various financial administrative tasks such as quote formulation and invoicing
- Create the property listings on the required property booking platforms;
**Qualifications, Knowledge & Work Experience**
- Strong verbal and written communication in English and/or French (For the UK & UAE market - only English. For the French Market - English and French);
- Business related degree (Preferable);
- Property short term rentals work experience;
- Strong administrative task and management experience;
- Knowledge of booking platforms such as ‘Airbnb’ and ‘Booking.Com’;
- Work experience having worked remotely preferably into the UK, French and/or UAE markets.
- A proven track record of working independent without the need to be closely managed

**Working Days and Hours**
- Monday to Friday (UK, France, and UAE)
- 9am to 6pm (according to UK, France, and UAE time)

**What Nestify Offers**
- A full-time contract;
- Competitive remuneration package;
- Fully remote work in a global team;
- Generous annual leave;
- A Company culture that values loyalty, hard work, dedication, high performance, and work-life balance;
- An opportunity to grow in your career in terms of acquiring new skills and work experience;

**Experience**:

- Customer relationship management: 1 year (required)

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