Customer Relationship Manager
1 day ago
Roles and Responsibilities:
- Customer Relationship Management
- Offering exceptional customer service to customers
- Understand customer needs and develop plans to address them
- Resolve customer complaints quickly and effectively
- Promote high-quality customer service processes
- Maintaining good relationships with customers
- Identifying customer demands and requirements
- Developing plans to address customer-specific needs
- Dealing with people of different backgrounds and temperaments
- Adhering to all the rules and regulations of the company
Technical and Administrative
- Customer Product Training
- Product Support, including telephonic
- Handholding of new and existing customers
- Providing technical assistance to new and existing customers
- System development testing
- Assist with CRM function across other products in our business
- Record keeping of activities and tasks carried out
- Create and update sales funnel prospects
Business Development
- Upselling and cross-selling products and services to existing customer
- Monitor customer product/solution usage and drive adoption
- Approach potential customers to establish relationships and build rapport
- Identify key staff in client companies to cultivate profitable relationships
- Identify opportunities to grow the new and existing customer base
- Gain solid knowledge of competitors
Experience
- A minimum of 3 year’ Customer service experience (Essential)
- Sales or Municipal background (Advantageous)
- A minimum of 3 years’ experience in the conveyancing, sales or Municipal industry (Advantageous)
- Good knowledge of MS Office and Windows (Essential)
**Requirements**:
- Matric OR Equivalent (Essential)
- Own Transport and driver’s license (Essential)
- Excellent interpersonal and communication skills
- Customer and solutions-oriented mindset
- A team player with leadership skills
- Maintain a positive attitude
- Aptitude for fostering positive relationships
- Diligent and self-motivated
1.855.833.5120
.
-
Customer Relationship Manager
7 months ago
Cape Town, South Africa DOSS Full time**Customer Relationship Manager responsibilities include**: - Building positive relationships with customers - Assisting with generating new business - Identifying opportunities for greater profits **Job description** City based, vibrant compliance certification company (electrical, plumbing, gas) are looking for a Customer Relationship Manager to build...
-
Customer Relationship Manager
1 day ago
Cape Town, South Africa First Degree Recruitment Full timeA relationship manager is a part of the Sales and Service Team, who builds and maintains relationships with clients and customers. Helping to solve any business or technical challenges that they face. Deal and manage queries. Assist with sales opportunities and drawing in customers. Observe the competition to see what strategies they are using and to stay...
-
Customer Relationship Manager
48 seconds ago
Cape Town, South Africa Hi-Tech Recruitment Full time**Western Cape** **, CPT - CBD** - R 20 000 - R 25 000 Monthly Basic Plus Commission (Medical, pension, petrol and more, Market related, Negotiable) **Calling all Customer Relationship Managers looking for an exciting role.** **If you are driven and ambitious, then this is the role for you.** **Requirements**: - Matric or a relevant tertiary...
-
Customer Relationship Manager
1 week ago
Cape Town, South Africa Flash Full time**Responsibilities**: - Develop our Customer and Loyalty strategy approach and frameworks that will leverage the scale of our customer data and insights, however, allows each brand persona to be retained and enhanced. - Establish and drive the effective use of digital marketing technology across all brands as part of integrated marketing operations plan. -...
-
Customer Relationship Manager
2 days ago
Cape Town, South Africa PRR Recruitment Services Full timeWe have a Customer Relationship Manager position available in the Cape Town area. Requirements: Matric Relevant tertiary qualification advantageous 3-years related sales experience - account management Experience with tender processes
-
Customer Relationship Liaison
1 day ago
Cape Town, South Africa Paradigm Recruitment Full timeCustomer Relationship Liaison (Office Automation, PABX / ICT industry) - Cape Town (Western Cape) **Requirements**: Must preferably have sales experience Previous exp. in the role of client liaison / customer relationship management preferred Excellent communication skills & should be very well presented Must have the ability to provide superior customer...
-
Customer Relationship Manager
7 months ago
Stellenbosch, Western Cape, South Africa Aramex Full time**Job Purpose** To maintain and develop the relationship with customers through being the one-stop-shop contact point and upselling to existing client base to achieve business growth. **Key Responsibilities** - Scheduling of business appointments with client base/book (PostNet & House accounts) - Achieve individual targets - Maintain existing business -...
-
Customer Relationship Consultant
1 week ago
Cape Town, South Africa Ampersand Communications (Pty) Ltd. Full time**Job Title**:Customer Relationship Consultant **Department**: Call Centre **Location**:Brickfield Canvas, Woodstock Cape Town **Reporting to**: Call Centre Supervisor **Overview**:As customer relationship consultant, you will be responsible for building relationships, making customer contacts for various reasons for respected motor dealerships. You will be...
-
Customer Relationship Liaison
7 months ago
Cape Town, South Africa Paradigm Recruitment Full timeClient Relationship Liaison - Maitland Cape Town Job Summary: As a Client Relationship Liaison, you will be responsible for building and maintaining strong relationships with the company’s clients. You will be the main point of contact for their clients, ensuring that their needs are met and that they are satisfied with the products or services offered....
-
Customer Relationship Manager
3 days ago
Cape Town, South Africa Property24 Full time**WELCOME TO OLX** **At OLX, we shape the future of trade to unlock the hidden value in everything.** We help people buy and sell cars, find housing, get jobs, buy and sell household goods, and much more, all via our network of trading platforms. Our 10,000 colleagues help to serve 300 million people around the world every month, through 20 well-loved...
-
Customer Relationship Manager
3 days ago
Cape Town, South Africa OLX Full time**WELCOME TO OLX** **At OLX, we shape the future of trade to unlock the hidden value in everything.** We help people buy and sell cars, find housing, get jobs, buy and sell household goods, and much more, all via our network of trading platforms. Our 10,000 colleagues help to serve 300 million people around the world every month, through 20 well-loved...
-
Customer Relationship Manager
1 day ago
Cape Town, South Africa RELX Full timeRoles and Responsibilities: - Customer Relationship Management - Offering exceptional customer service to customers - Understand customer needs and develop plans to address them - Resolve customer complaints quickly and effectively - Promote high-quality customer service processes - Maintaining good relationships with customers - Identifying customer...
-
Customer Relationship Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Stafflink Recruitment Solutions Full timeKey Account Consultant OpportunityWe are seeking a highly motivated and experienced Key Account Consultant to join our team at Stafflink Recruitment Solutions. The successful candidate will have a proven track record of building strong relationships with major retailers and driving business growth through effective sales strategies.Job Title: Key Account...
-
Director Customer Relationship Department
7 months ago
Cape Town, South Africa ISMMART GROUP OF INDUSTRIES Full time**Experience**:10-12 years of progressive experience in the (E-Commerce Industry), 6 years of experience in Customer Relationship Department.** **Requirement**: Applicant must be a local or having work permit We are seeking an experienced and customer-focused professional to lead our Customer Relationship Department in the relevant industry. As the...
-
Relationship Manager
7 days ago
Cape Town, South Africa Barron Full timeJob Purpose: - The purpose of the Relationship Manager is to increase the company’s market share through proactively building relationships with current and new customers, communicating campaigns and providing customised solutions through upselling and cross-selling across the different categories. Job Objectives: Proactive relationship building -...
-
Customer Relationship Management Specialist
1 month ago
Cape Town, Western Cape, South Africa Sanlam Group Full timeWe are seeking a skilled Customer Relationship Management Specialist to join our team in Bellville. In this role, you will be responsible for delivering exceptional client service and supporting the Client Relations Managers in their day-to-day activities.
-
Trade and Customer Relationship Executive
3 weeks ago
Cape Town, Western Cape, South Africa HR Genie Full timeAbout HR GenieAs a Trade and Customer Relationship Executive, you will play a critical role in building and maintaining relationships with key clients in the meat industry.Estimated Salary: R300,000 - R400,000 per annumResponsibilitiesBuild strong relationships with customers through regular communication and visits.Develop and execute effective sales plans...
-
Sales Customer Relationship Liaison
3 months ago
Cape Town, South Africa Time Personnel Full time**Job Overview**: **Date Posted**: Posted 3 days ago- **Location**: Cape Town, Western Cape- **Job Title**: Sales Customer Relationship Liaison- **Salary**: R15,000 - R20,000- **Education Level**: High School / Matric- **Job Level**: Intermediate- **Minimum Experience**: 3 - 5 Years**Sales Customer Relationship Liaison required in Cape Town.**: Do you have...
-
Customer Success Relationship Manager
1 month ago
Cape Town, Western Cape, South Africa RareCruit Full timeAbout the RoleWe are seeking a highly skilled Customer Success Relationship Manager to join our team at RareCruit.The successful candidate will be responsible for providing exceptional support to our clients, ensuring they achieve their goals and objectives through the effective utilization of our software solutions.Key ResponsibilitiesDevelop in-depth...
-
Customer Relationship Consultant
7 days ago
Cape Town, South Africa Lizelle Ebeling Full timePermanent position available in Claremont for a Customer Relationship Consultant - Account Manager. The purpose of your role will be to enhance, extend and retain the business through representing the company to existing clients and to achieve targets. **Minimum Requirements**: - South African Citizen - Matric - Tertiary Qualification an advantage -...