Junior IT Technician
2 weeks ago
Main Job Tasks and Responsibilities
- Microsoft 365 Setup of Mail, SharePoint, OneDrive
- Setup of client machines
- Desktop/Laptop Support
- Identify and troubleshoot hardware and software issues, both remotely and in person, delivering technical resolutions as they arise and identifying root causes
- Maintain a service desk ticketing system, logging, monitoring and reporting all incidents
- Good Troubleshooting and Problem-solving skills
- Excellent communication skills (written & verbal)
- Self-motivated and takes the initiative.
- Capable of working well under pressure
Desired Experience & Certifications
- A+
- N+
- VOIP Experience 1Year
- 2+ Years experience in Helpdesk environment.
- Office 365 2+ Years working Experience.
- Microsoft 365 certified Modern Desktop Administrator Associate (Beneficial)
- Microsoft 365 Fundamentals
- CCNA of MTCNA or 2 year working experience in networking
Required
- License
- Reliable Transport, Will be required to make use of your own vehicle and reimbursed over and above your salary for fuel.
**Salary**: R10,000.00 - R18,000.00 per month
Ability to commute/relocate:
- Pretoria, Gauteng: Reliably commute or planning to relocate before starting work (required)
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