Centurion: JUNIOR IT SUPPORT TECHNICIAN

3 weeks ago


Pretoria, South Africa Cora ONeil Recruitment Agency Full time

Centurion (Route 21 Business Park): JUNIOR IT SUPPORT TECHNICIAN

Minimum Requirements:

-Presentable Afrikaans speaking male

-Afrikaans and English first and second languages a must (KEY REQUIREMENT NOT NEGOTIABLE)

-Matric / Grade 12

-Bachelor's degree in Information Technology, Computer Science, or a related field preferred

-Microsoft 365 certified Modern Desktop Administrator Associate

-Microsoft 365 Fundamentals

-CCNA or MTCNA beneficial

-Microsoft 365 Certified: Messaging Administrator Associate (Advantage)

-3 to 4 years recent practical experience with Microsoft 365, including tenant setup and configuration.

-Strong problem-solving skills and ability to work well under pressure.

-Excellent communication and interpersonal skills.

-Committed to delivering high-quality service and meeting client expectations.

-Basic knowledge of network and server administration.

-Able to adapt and learn quickly in a dynamic IT environment.

-Self-motivated with the ability to work with minimal direction.

-Able to handle confidential matters, set priorities, work well under pressure with attention to detail.

-Valid drivers license and own vehicle a must

-Stable employment record and contactable reference

-Residing within daily commuting distance from Centurion

-To start as soon as possible

Duties:

-Full IT Support technician duties for company specializing in IT solutions

-Set up, configure, and troubleshoot Microsoft 365 tenants for clients.

-Maintain a keen eye for detail when working on client projects, ensuring accuracy and precision in all tasks.

-Client SLA Management, collaborate with team members to establish and maintain Service Level Agreements (SLAs) with clients, ensuring that all commitments are met or exceeded.

-Monitor client networks and servers to proactively identify and address issues, ensuring optimal performance and reliability.

-Execute routine maintenance tasks to keep client systems and networks running smoothly, including updates, patches, and system optimizations.

-Diagnose and resolve IT-related issues efficiently, both independently and as part of a team.

-Maintain accurate documentation of configurations, changes, and procedures for client environments.

-Provide exceptional customer service, effectively communicating with clients to understand their needs and resolve their IT concerns.

-Collaborate with senior IT support staff to learn and grow skills while contributing to team projects and goals.

Salary: R 12 000.00 R 25 000.00 gross maximum (Depending on relevant experience)

E-mail detailed CV in Word or PDF (Not as a link) to oneilc(at)telkomsa.net and indicate the following:

- Reference CR2518; and

- Your monthly gross salary expectation in context with amount offered and your relevant experience.

(Also forward a recent photograph and Reference letters if possible)

APPLICATIONS NOT MEETING ALL REQUIREMENTS WILL BE DELETED.


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