Centurion: JUNIOR IT SUPPORT TECHNICIAN
3 weeks ago
Centurion (Route 21 Business Park): JUNIOR IT SUPPORT TECHNICIAN
Minimum Requirements:
-Presentable Afrikaans speaking male
-Afrikaans and English first and second languages a must (KEY REQUIREMENT NOT NEGOTIABLE)
-Matric / Grade 12
-Bachelor's degree in Information Technology, Computer Science, or a related field preferred
-Microsoft 365 certified Modern Desktop Administrator Associate
-Microsoft 365 Fundamentals
-CCNA or MTCNA beneficial
-Microsoft 365 Certified: Messaging Administrator Associate (Advantage)
-3 to 4 years recent practical experience with Microsoft 365, including tenant setup and configuration.
-Strong problem-solving skills and ability to work well under pressure.
-Excellent communication and interpersonal skills.
-Committed to delivering high-quality service and meeting client expectations.
-Basic knowledge of network and server administration.
-Able to adapt and learn quickly in a dynamic IT environment.
-Self-motivated with the ability to work with minimal direction.
-Able to handle confidential matters, set priorities, work well under pressure with attention to detail.
-Valid drivers license and own vehicle a must
-Stable employment record and contactable reference
-Residing within daily commuting distance from Centurion
-To start as soon as possible
Duties:
-Full IT Support technician duties for company specializing in IT solutions
-Set up, configure, and troubleshoot Microsoft 365 tenants for clients.
-Maintain a keen eye for detail when working on client projects, ensuring accuracy and precision in all tasks.
-Client SLA Management, collaborate with team members to establish and maintain Service Level Agreements (SLAs) with clients, ensuring that all commitments are met or exceeded.
-Monitor client networks and servers to proactively identify and address issues, ensuring optimal performance and reliability.
-Execute routine maintenance tasks to keep client systems and networks running smoothly, including updates, patches, and system optimizations.
-Diagnose and resolve IT-related issues efficiently, both independently and as part of a team.
-Maintain accurate documentation of configurations, changes, and procedures for client environments.
-Provide exceptional customer service, effectively communicating with clients to understand their needs and resolve their IT concerns.
-Collaborate with senior IT support staff to learn and grow skills while contributing to team projects and goals.
Salary: R 12 000.00 R 25 000.00 gross maximum (Depending on relevant experience)
E-mail detailed CV in Word or PDF (Not as a link) to oneilc(at)telkomsa.net and indicate the following:
- Reference CR2518; and
- Your monthly gross salary expectation in context with amount offered and your relevant experience.
(Also forward a recent photograph and Reference letters if possible)
APPLICATIONS NOT MEETING ALL REQUIREMENTS WILL BE DELETED.
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