Inbound Team Leader
1 month ago
**PURPOSE OF ROLE**:
As a the Inbound Team Lead, you will be responsible for managing the receiving operations within our company. You will oversee the timely and accurate receipt of materials, equipment, and components essential for our solar energy projects. This role involves maintaining inventory control, supervising a team of receiving personnel, and ensuring that materials are properly stored and ready for use by our installation and maintenance teams.
**Key Performance Areas**:
**Process Management**:
- Overseeing and management of receiving process in accordance with Inbound Service Level Agreement (SLA). Weekly and Monthly performance report to be provided.
- Implement quality control measures to identify any damaged or defective items and coordinate with suppliers for returns or replacements.
- Visual inventory management is to be encouraged and enforced.
- Inbound ageing report to be actively managed. Open orders to be investigated and reported on. All orders to be closed within the same day, unless relevant supporting motivation is provided by relevant department with clear ETA's. Daily, Weekly and Monthly performance report to be provided to the Inbound Manager.
- Discrepancies should be recorded and signed off by the receiving Supervisor. Daily, Weekly and Monthly performance report to be provided to the Inbound Manager.
**Quality Control**:
- Establish schedules to monitor and enforce FIFO (First-In, First-Out) and FEFO (First-Expired, First-Out) principles.
- Damage reporting to be done in accordance with company policy/SOP.
**Packaging**:
- Daily spot check to be made as to confirm that the correct packaging and labelling practices are being done.
- Supplier audits on stacking pattern conformance.
**Documentation**:
- All relevant documentation to be verified for completion and filed accordingly.
- Spot checks to be made on daily reports as to ensure all stock received physically is systematically also receipted.
- Clean floor policy to be enforced, thus at end of day the receiving area should be clean of any stock (excluding discrepancies).
**People Management**:
- Staff engagement should be maintained through daily team meetings and monthly 1-2-1's.
- Monthly 1-2-1's should also include performance reviews.
**Continuous Improvement**:
- Identify one operational change that would enhance/benefit Supply Chain. The aim is to enhance overall customer experience.
- Time and motion study to be done with assistance of Inventory Teams and own department. This is to be used to measure impact of performance improvement.
**Housekeeping**:
- Floor and workstations are to be kept neat, clean, and tidy all the time.
- Establish and review allocated intermediatory storage locations as to promote increased inventory accuracy.
- Verify that all equipment is in a working condition and daily inspections are being done. Should servicing or repairs be required, obtain quotes as to present for approval.
- Identifying workplace safety hazards and ensuring that the area is being kept in a manner to promote a culture of Health and Safety.
**Requirements**:
**Computer Literacy/Systems**:
Proficiency in Windows and the MS Office suite.
**Knowledge, Education, Skills & Experience**:
- At Minimum, Matric/NQF 4 level qualification
- Preferred - Supply Chain/Logistics/Warehouse & Distribution qualification
- Warehousing experience 4+ yrs
- Administration relevant to the role 4+ yrs
- Supervisory/Management experience 2+ yrs
- Be able to cope under high level of pressure & fast-moving environment.
- Attention to details and problem solving.
- Strong organizational and communication skills.
- Familiarity with inventory management software and tools.
- Must be physically fit and strong to move around the warehouse spaces with ease.
- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements.
- Quality Control Analysis - Conducting inspections of products, services, or processes to evaluate quality or performance.
**Personality Characteristics**:
- Focused
- Trustworthy
- Caring
- Detail-oriented
**About Rubicon Group**:
Rubicon Group is a vertically-integrated, sustainable technology group, providing end-to-end products, services, and software solutions in the fields of:
- Solar energy
- Energy storage
- E-Mobility
- Smart building and smart retail technology
- Power solutions; and
- Industrial technology
These are some of the fastest growing and most exciting sectors of the global economy, and present our staff with multiple personal and professional development opportunities.
Rubicon's extensive customer base consists of corporate and retail clients, and include large, blue-chip multinational retail groups, property developers, and EPC customers in the renewable energy sector. Our supplier and commercial partners include leading global manufacturers and some of the best-known local brands. The group employs approximately 500 people, and is head-quartere
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