Insurance Claims Consultant

6 months ago


Johannesburg, South Africa Trafalgar Property Management (Pty) Ltd Full time

Trafalgar is the leading property rental agency across South Africa, letting and managing residential properties across all major metropolitan areas. Trafalgar has a wide selection of homes to rent, to suit all budgets, tastes and areas. Trafalgar offers full-service sectional title and home owners association (“HOA”) property management services across South Africa. A strong focus on accurate budgeting, detailed financial management reporting and governance excellence underpin Trafalgar’s property management services. Trafalgar Financial Services (“TFS”) is a boutique financial services company specialising in a range of property financial services products, targeted at residential estates and complexes across South Africa. Trafalgar Financial Services (“TFS”) is an authorised financial services and credit provider with a specialist property finance focus.

**Purpose & objectives of the role**:

- Registration and processing of Insurance Claims
- Accurate and timeous processing of new claims
- Appointing of contractors
- Liaising with owners & portfolio teams
- Follow up and feedback provided to clients
- Payment of claims
- Ensuring a smooth claims process been adhered to at all times, with quick turnaround times

**Role Scope, activities & responsibilities**:

- Consultant to register the claim on the insurance system
- Make outbound call to the unit owner
- Verify that a claim has been registered
- Consultant to advise the owner & contractor of the excess applicable
- Consultant to send the quotations for damages to the insurer for approval
- Follow up with insureer for approval & inform contractor to proceed
- Communicate a date and time with the owner on which the contractor will attend
- Arrange payment for the contractors invoice
- Finalize the claim on the insurance system
- Weekly feedback to be provided

**Skills required**:

- Effective communication skills
- Ability to manage time effectively and work under pressure
- Strong leadership skills
- Ability to work within a team environment

**Minimum Requirements**:

- 4+ years experience as an Insurance Claims Consultant
- Insurance credits
- Matriculation
- Own transport
- License
- Excellent computer skills

Please use Reference**:ICC08/23



  • Johannesburg, South Africa Trafalgar Property Management (Pty) Ltd Full time

    Trafalgar is the leading property rental agency across South Africa, letting and managing residential properties across all major metropolitan areas. Trafalgar has a wide selection of homes to rent, to suit all budgets, tastes and areas. Trafalgar offers full-service sectional title and home owners association (“HOA”) property management services across...


  • Johannesburg, South Africa Santam Insurance Full time

    Claims Service Consultant: Once & Done (JG9) X2 Johannesburg, Gauteng, South Africa Santam’s Non-motor Once and Done department has a position available for a Claims Service Consultant who will be based in Parktown. WHAT WILL YOU DO? Responsible for assessing merits and quantum of non-motor damage claims through digital photographs. This position...


  • Johannesburg, South Africa Santam Insurance Full time

    Santam’s Motor Claims has a position available for a Claims Service Consultant that will be based in Parktown, Hill on Empire. JOB DESCRIPTION The purpose of this position is to process and register all the Claims and get them ready for an assessor to be appointed. The CSC will be responsible for all queries on the claim. This will include communication...


  • Johannesburg, South Africa Santam Insurance Full time

    Stay safe online. Now more than ever it’s important to be cybersafe. See Santam’s tips to help you stay safe online. Learn more. Santam’s Motor Claims (Central Region) has a position available for a Motor Claims Service Consultant that will be based in Hill on Empire Johannesburg. JOB DESCRIPTION The purpose of this position is to process all the...


  • Johannesburg, Gauteng, South Africa CFS Recruitment Full time

    Claims Consultant Job DescriptionCFS Recruitment is seeking a skilled Claims Consultant to join our team. The ideal candidate will have a strong background in claims management, with a focus on short-term insurance.Minimum Requirements:MatricRE 5FETC in Short Term InsuranceHigher Certificate in Short Term InsuranceClass of Business in Short Term Insurance...


  • Johannesburg, Gauteng, South Africa CFS Recruitment Full time

    CFS Recruitment is seeking a skilled Claims Consultant to join our team. The ideal candidate will possess a strong background in Short Term Insurance, with a focus on Claims handling and risk management. Key Requirements:• Matric certificate• RE 5 qualification• FETC in Short Term Insurance• Higher Certificate in Short Term Insurance• Class of...

  • Claims Consultant

    1 month ago


    Johannesburg, Gauteng, South Africa CFS Recruitment (Pty) Ltd Full time

    We are seeking a highly skilled Claims Consultant to join our team at CFS Recruitment (Pty) Ltd. The ideal candidate will have a strong background in Non-Motor Claims and a passion for delivering exceptional customer service.Key Requirements:Matric certificateRE 5 qualificationFETC in Short-Term InsuranceTIAL certificationProficiency in Ms. OfficeAt least 2...


  • Johannesburg, Gauteng, South Africa CFS Recruitment Full time

    Requirements for the Claims Consultant role:Matric CertificateRE 5 QualificationHigher Certificate in Short Term InsuranceFETC in Short Term InsuranceClass of Business in Short Term Insurance Commercial and Personal LinesAt least 5 years of experience in Claims in a Broker environmentAfrikaans and English as first languagesAs a Claims Consultant at CFS...


  • Johannesburg, South Africa Santam Insurance Full time

    Claims Service Consultant: Motor Glass (JG 10) Johannesburg, Gauteng, South Africa Claims Service Consultant: Motor Glass (JG 10) Santam’s Motor Claims department has positions available for a Claims Service Consultant: Motor Glass based at Parktown, Hill on Empire. JOB DESCRIPTION We are looking for a Claims Service Consultant who will be the liaison...

  • Claims Consultant

    3 weeks ago


    Johannesburg, Gauteng, South Africa CFS Recruitment (Pty) Ltd Full time

    Non-Motor Claims ConsultantCFS Recruitment (Pty) Ltd is seeking a skilled Insurance Professional to join our team in the role of Non-Motor Claims Consultant.Key Responsibilities:Assist clients with short-term insurance claimsConduct thorough investigations to determine claim validityCommunicate with clients to provide updates on claim progressMaintain...


  • Johannesburg, South Africa Absa Bank Limited Full time

    Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job...

  • Claims Consultant

    5 months ago


    Johannesburg, South Africa Wellwishers Full time

    **Purpose of this role**: The purpose of this role is responsible to drive the formulation and implementation of the risk model and underwriting philosophy, analyse claims and other data when assessing claims. Providing feedback on all claims, liaising with relevant stakeholders, and utilise their skills, knowledge and experience to make appropriate and...


  • Johannesburg, South Africa Santam Insurance Full time

    Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our...

  • Claims Consultant

    5 months ago


    Johannesburg, South Africa Munich Re Full time

    Claims Consultant Career Level 3 **Company** Munich Re **Location** Johannesburg, South Africa **Your Business Unit**: Our Life Claims Management team mitigates risk at claim stage. We collaborate across the various Life business units, including Underwriting, Product & Pricing, Chief Medical Office and Marketing. **Your Team**: Our Life Claims...


  • Johannesburg, South Africa Santam Insurance Full time

    Johannesburg, Gauteng, South Africa The main purpose of the job is to administer all claim assessments, assessor appointments, corresponding with brokers and service providers and attending to claim documentation. It further involves building relationships with brokers by responding to queries and other outstanding matters and saving of claim...

  • Claims Assessor

    3 weeks ago


    Johannesburg, South Africa FirstRand Short Term Insurance Full time

    Description Accurate assessment, investigation and validation of complex long-term insurance claims with a high value in accordance with the goals, objectives, processes and standards of the organisation in order to meet customer. These claims may include funeral , death, disability, dread disease and retrenchment claims Hello Future Motor Claims...


  • Johannesburg, Gauteng, South Africa CFS Recruitment (Pty) Ltd Full time

    Job Title: Binder & Outsourced Claims SpecialistCFS Recruitment (Pty) Ltd is seeking a highly skilled Binder & Outsourced Claims Specialist to join our team. The successful candidate will be responsible for validating and processing short-term insurance claims following a fortuitous event.Key Responsibilities:Validate and process short-term insurance claims...


  • Johannesburg, South Africa Santam Insurance Full time

    Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding, and transforming company. While based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients, and everything we do is centered on our...


  • Johannesburg, South Africa Santam Full time

    OPPORTUNITY Santam’s Claims department has a position available for a Claims Relationship Consultant who will be based in Auckland Park. The Claims Relationship Consultant is responsible for providing technical support and coaching to Brokers on Call (Santam intermediaries) in order to effectively transact with Santam’s claims services channels. The...

  • Claims Consultant

    5 months ago


    Johannesburg, South Africa RGA Full time

    **Position Overview** The Claims Consultant assesses and manages claims effectively and efficiently, within the required SLA, ensuring optimal profitability of the business. **Responsibilities** - Claims assessment and management of Individual Life claims across all benefit types, for the South African operation, as well as other benefits relevant to the...