![Trafalgar Property Management (Pty) Ltd](https://media.trabajo.org/img/noimg.jpg)
Insurance Claims Consultant
4 weeks ago
Trafalgar is the leading property rental agency across South Africa, letting and managing residential properties across all major metropolitan areas. Trafalgar has a wide selection of homes to rent, to suit all budgets, tastes and areas. Trafalgar offers full-service sectional title and home owners association (“HOA”) property management services across South Africa. A strong focus on accurate budgeting, detailed financial management reporting and governance excellence underpin Trafalgar’s property management services. Trafalgar Financial Services (“TFS”) is a boutique financial services company specialising in a range of property financial services products, targeted at residential estates and complexes across South Africa. Trafalgar Financial Services (“TFS”) is an authorised financial services and credit provider with a specialist property finance focus.
**Purpose & objectives of the role**:
- Registration and processing of Insurance Claims
- Accurate and timeous processing of new claims
- Appointing of contractors
- Liaising with owners & portfolio teams
- Follow up and feedback provided to clients
- Payment of claims
- Ensuring a smooth claims process been adhered to at all times, with quick turnaround times
**Role Scope, activities & responsibilities**:
- Consultant to register the claim on the insurance system
- Make outbound call to the unit owner
- Verify that a claim has been registered
- Consultant to advise the owner & contractor of the excess applicable
- Consultant to send the quotations for damages to the insurer for approval
- Follow up with insureer for approval & inform contractor to proceed
- Communicate a date and time with the owner on which the contractor will attend
- Arrange payment for the contractors invoice
- Finalize the claim on the insurance system
- Weekly feedback to be provided
**Skills required**:
- Effective communication skills
- Ability to manage time effectively and work under pressure
- Strong leadership skills
- Ability to work within a team environment
**Minimum Requirements**:
- 4+ years experience as an Insurance Claims Consultant
- Insurance credits
- Matriculation
- Own transport
- License
- Excellent computer skills
Please use Reference**:ICC08/23
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