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Claims Handler

4 weeks ago

Johannesburg, South Africa Allianz Global Corporate & Specialty Full time

**Let’s care for tomorrow.**

**Your ambitions. Your dreams. Your tomorrow.**

At Allianz Global Corporate and Specialty SE (AGCS), we are the global leader for insuring corporate and specialty risks in the Allianz Group. Whether it’s aircraft, satellites, the world’s biggest ships and tallest building, cyber-attacks or climate change impacts, Allianz Global Corporate and Specialty (AGCS) has the major risks covered when it comes to protecting businesses.

We are looking for a Claims Handler (M/F/d), based in Johannesburg, South Africa.

**Your Team**
Allianz is committed to delivering on our claims promise. At Allianz Global Corporate & Specialty (AGCS), we are committed to deliver superior claims experience to our customers: before, during and after a loss.

**The Impact You Will Have**
Reporting to the Teal Leader Claims in Johannesburg, you will proactively investigate, evaluate, negotiate, and settle (e.g., Liability & Financial Lines) claims, ensure claims are handled within your authority limits and in line with AGCS Claims Standards procedures and guidelines.

**Some of your specific responsibilities could include**
- Evaluate and address coverage issues.
- Define and execute a claim handling strategy, provide service-oriented solutions.
- Manage the relationship with the experts/engineers and lawyers to assess the exposure for AGCS. This includes handling correspondence with all stakeholders involved.
- Attend meetings required to successfully proceed with the claims.
- Negotiate and settle the claims as per the insurance contract in a cost-effective manner.
- Prepare internal claim reporting as per AGCS guidelines.
- Engage actively with other internal departments, especially Underwriting, Distribution and Finance. You work as part of a cross functional team to win and retain key clients.

**What You’ll Bring to the Role**
- You have 5-7 years’ experience in successfully handling (e.g., Liability and Financial Lines) claims involving non-complex coverage and damage issues.
- You have sufficient analytical skills, can get beyond details, and see the big picture.
- You are a collaborative and positive team player.
- You create and maintain solid relationships at every level thanks to your solid communication skills, in English (written and spoken).
- You have good negotiation skills and are comfortable to manage expectations of various stakeholders.
- You can build and grow relationships with customers at peer level group.
- You have preferably a Bachelor or master’s degree in Law or Insurance.

23013 | Customer Services & Claims | Professional | Allianz Global Corporate & Specialty | Full-Time | Permanent

**What’s in it for you?**

**Let’s care about everything that makes you, you**
We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us.

**Let’s care for your financial wellbeing**
We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.

**Let’s care for your opportunities to progress**
From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.

**Let’s care for life’s twists and turns**
From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We’ve got your back.

**Let’s care for our society and our planet**
With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients.

**Care to join us?**

Allianz Global Corporate & Specialty (AGCS) is a global corporate insurance carrier and part of Allianz Group. We provide risk consultancy, Property-Casualty insurance solutions and alternative risk transfer for a wide spectrum of commercial, corporate and specialty risks across 10 dedicated lines of business. Learn more about us by clicking here.

**People with disabilities**:
**Recruitment Agencies**:
#LI-NG1

LI-Hybrid

**Job Level**:
Professional

**Location**:

- Johannesburg, ZA**Available until**:
16/05/2023

**Area of Expertise**:
Customer Services & Claims

**Unit**:
Allianz Global Corporate & Specialty

**Employing Entity**:
AGCS South Africa Ltd.

**Job Type**:
Full-Time

**Remote Job**:
Hybrid working

**Employment Type**:
Permanent

**ID**:
23013

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