Senior Area Manager
6 days ago
**Job ID**:13737**Position Type**:Full-Time**Job Function**:Store Management & Field**Workplace Type**:Regional Office**Division**:TFG Home Division**Province**:KwaZulu-Natal**Location**:KZN All Areas**Suburb**:DurbanPosition Description:
**Our stores offer a range of quality home ware and furniture coveted by customers who enjoy the finer things in life.**
**The role requires an Area Manager who is passionate about our brands, and would like to join a leading retailer.**
**As an Area Manager you will be expected to drive customer service, achieve financial goals, and lead the store teams by building the best teams capable of achieving business expectations.**
**Please note this role covers the KwaZulu Natal Area, so location is dependent on where the successful individual resides in the area.**
**Your key areas of responsibilities will include**:
- Lead, inspire and motivate a team that consistently focuses on our customers, maintaining the brand, execute all operational functions and minimise risk in stores.
- Recruit, develop and coach high-performing teams who achieve business results
- Be a Brand Ambassador to drive brand awareness and build customer loyalty
- Ensure a culture of exceptional customer service is consistently achieved by implementing and monitoring our customer experience strategy and standards within the area
- Achieving business results by driving and analysing stores’ performance, maximizing traffic trends, and holding teams accountable to deliver on KPI’s
- Optimise business results by effectively managing stock and operational campaigns
**Requirements**:
- A leader who develops, inspires, motivates and drives high performing teams
- Passion for delivering exceptional customer service
- Adaptable and able to manage change effectively
- Proven experience operating at Area Manager level
- Ability to manage a number of store operations with full P&L accountability within an area
- Ability to build and maintain strong, business partnerships with leaders at all levels
- Ability to link competitive trends in order to influence business partners and share key product and market opportunities
- Skilled problem-solver who applies rigorous logic and methods to find meaningful solutions
- Ability to communicate effectively at all levels
- Ability to work a flexible schedule to meet the needs of the business including weekends
**_
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