Client Care/policy Services Consultant
6 months ago
Attend to tickets and resolve
- Upsell on existing clients
- Resolve claims as set out by department needs
- Maintain 90% Quality Assurance Score
- Adhere to company scripting at all times
- Amend confirmation of covers
- Assist clients with policy documents
- Register new claims
- Appoint Assessors
- Manage and maintain third party relationships on behalf of clients
- Provide policy claim feedback to clients
**Job Types**: Permanent, Full-time
**Salary**: R10 000,00 - R12 000,00 per month
Application Question(s):
- Do you have your RE?
- Do you have your FAIS Credits?
**Education**:
- High School (matric) (preferred)
**Experience**:
- Client Services: 1 year (preferred)
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