Client Care/policy Services Consultant

6 months ago


Ferndale, South Africa Oaksure Financial Services Full time

Attend to tickets and resolve
- Upsell on existing clients
- Resolve claims as set out by department needs
- Maintain 90% Quality Assurance Score
- Adhere to company scripting at all times
- Amend confirmation of covers
- Assist clients with policy documents
- Register new claims
- Appoint Assessors
- Manage and maintain third party relationships on behalf of clients
- Provide policy claim feedback to clients

**Job Types**: Permanent, Full-time

**Salary**: R10 000,00 - R12 000,00 per month

Application Question(s):

- Do you have your RE?
- Do you have your FAIS Credits?

**Education**:

- High School (matric) (preferred)

**Experience**:

- Client Services: 1 year (preferred)



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