Assistant Manager
2 weeks ago
ASSISTANT MANAGER
The Assistant Manager is the second in charge in the store and jointly responsible with the Store Manager to ensure store profitability through meeting individual and team targets. This role includes everything from identifying the necessary stock for store, layout and floor design, merchandising, sales, and deliveries, attending to customer queries and dealing with employees.
- Requirements
- Matric & at least 2 years working in retail sales and furniture sales experience an advantage.
- Report directly into the Store Manager
- Microsoft Office - especially excel
- Possibolt
- Drobox
- Experience working with CRM / Databases
- Excellent interpersonal skills
- Effective Time keeping
- A responsible and positive attitude
- Ability to efficiently plan and prioritize team workload to meet deadlines
- Proven track record of driving results
- Good at planning ahead
- Able to work under Pressure
- Deadline driven - ability to meet targets
- Problem solver
- Ability to sell and find opportunities in engagement with customers
- Stock Management
- Sales
- Customer Service
- Staff and Floor management
- Responsible for Store Operations
- Store sales targets and individual sales targets to be achieved.
- Manage online sales on floor as ordered by the customer.
- Ensure quality checks.
- Update sales book with sale descriptor and ensure all entries escalated on the end of day delivery schedule.
- Follow up with deliveries to ensure you customers goods delivered as agreed upon sale
- Poor performing staff to be reported to HR
- Ensure effective housekeeping in place and that the store is clean at all times.
- End of day delivery feedback on paid out deals as per delivery schedule template sent to head office.
- Write in sales book the sale and descriptor.
- Delivery schedule protocol followed - End of day delivery management with head office
- Refund procedure adhered to
**Salary**: R4,000.00 - R10,000.00 per month
Ability to commute/relocate:
- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)
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