Advanced Customer Services Sales Executive

2 weeks ago


Johannesburg, South Africa Oracle Full time

Advanced Customer Services Sales Executive -230001CD

**Applicants are required to read, write, and speak the following languages***: English

**Preferred Qualifications**

Role: Advanced Customer Services Sales Executive

Brief Description:
The role will be responsible for identifying, qualifying and closing large scale services opportunities within an account base in South Africa. The territory comprises a mix of industry verticals including manufacturing, retail, finance and public sector.

These services solutions will be across the complete Oracle stack and will be positioned with multiple senior stakeholders within the account and also Oracle stakeholders from other lines of business.

Services include:

- Migration and project services for Oracle Cloud and on-premise technology.
- Enhanced Operational Support packages for the Oracle technology portfolio

**Responsibilities**:

- We are seeking an experienced and talented sales professional to drive new services business into the customer base.
- Success will be measured by meeting quarterly and annual bookings targets, as well as specified objectives to ensure quality business.
- Create and maintain the territory strategy and plan in alignment with ACS and Oracle business objectives
- Maintain a constructive sales relationship with senior business and technical stakeholders within the customer to understand requirements and priorities and then influence as appropriate.
- Build and maintain effective relationships within the broader Oracle sales and pre-sales organizations and be an active contributor in relevant areas.
- Proactively identify, qualify and close new business opportunities in your accounts/territory.
- Develop and present the ACS value proposition to customer stakeholders
- Work with business development and delivery resources to accurately scope engagements to meet customer requirements
- Build and maintain professional sales relationships with customer key executives and stakeholders
- Accurately forecast opportunities in Oracle’s Fusion CRM
- Lead price and commercial discussions
- Collaborate with other lines of business to increase Oracle’s value to the customer
- Maintains the highest level of compliance with Oracle’s internal policies and business practices.
- Fully aware of technology trends, industry standards and terminology

**Profile**:
The person will be a proactive and constructive sales contributor within a number of cross line of business sales teams as well as directly with customer stakeholders and will be expected to lead internal ACS contributors such as pre-sales to provide timely and targeted services proposals for each deal.

Essential skills and experience:

- Proven success with professional services sales or managed services sales
- Minimum 7 years IT experience, with a minimum of 5 years sales/business development experience
- Proven relationship building skills
- Well developed and proven commercial acumen
- Highly effective communication, presentation, organisation, co-ordination and negotiation skills
- Proven team player
- Results oriented - strong personal drive to succeed and ‘can-do’ attitude
- Willing to travel

**Detailed Description and Job Requirements**

Sales of the organization*s services (e.g., maintenance and service contracts).

Sells organization*s services (e.g., maintenance and service contracts); primarily finds new customers and generates new business. Develops new accounts and/or expands existing accounts within an established geographic territory, industry, product segment, or channel.

**Job**: Sales

**Travel**: Yes, 25 % of the Time

**Location**: ZA-ZA,South Africa-Johannesburg

**Job Type**: Regular Employee Hire

**Organization**: Oracle



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