Assistant Branch Manager

3 weeks ago

Johannesburg, South Africa World Sports Betting (Pty) Ltd Johannesburg Full time

**Job Title**:Assistant Branch Manager - Johannesburg Gauteng

**Reports to**: Branch Manager

**PURPOSE**

**Essential functions (in no particular order)**
- Staff Management
- Monitoring all staff absentee, leave, sick leave and maternity leave. Ensuring that all this information is reported accurately on the roster and to HR on a monthly basis.
- Capturing and approving/declining leave.
- Coaching staff members who have too many sick days and getting them to get medical certificates if they are unable to do their jobs physically. (HR to then take further)
- Coaching staff members with poor performance, giving them a 2 week period to improve on area’s where performance is poor. If performance does not improve there must be an action, written warning with dismissal as the result is there is still no improvement after additional training.
- Ensuring that all staff have the correct training. To upskill and mentor staff.
- Issue warnings to staff as per the Codes of Conduct and Disciplinary Actions.
- To follow the Code of Conduct in order to have fair labour practice throughout the WSB group.
- To keep staff updated on all policy updates, and ensure policy and procedure documents are signed and sent through to HR when required.
- Ensure that the policy document file for each branch is always kept up to date.
- Making sure that staff are licensed when required, and that the relevant departments/board are notified of any staff changes. Communication with other departments is essential.
- To be fair in allocating shifts on Sundays and Public holidays.
- Manage the cashiers, cleaners, ticket checkers and bar staff.
- Banking
- Ensure that daily drops balance and logged according to the policies and procedures.
- Stock ordering
- Monitor stock levels for printing, groceries and cleaning goods to ensure that stock levels are maintained for the month ahead.
- Ensure that all stock required for printing, cleaning and other functions are ordered from procurement by the 28th of each month.
- Customer service (complaints) / Monitoring of staff
- Finding the best solution towards a problem while being fair and respectful.
- Dealing with problems concerning both staff and clients
- Monitoring that no staff member lays him/herself any bets or credit bets for customers
- Checking that all staff follows the rules given to them, whilst also leading by example.
- Do regular floor walks to monitor staff behaviour.
- Payouts/Cancelled Tickets (Manage the Ticket checker and escalate any queries they may have on the following:)
- Pay out tickets are kept and signed until finalised by the auditor.
- Cancelled tickets must be kept until finalised by the auditor.
- Reports/Admin Management
- Reporting to senior staff when a problem occurred at the branch (whether fixed or not).
- Creating copies of all slips and invoices. These need to be sent and entered onto the DCR.
- Keeping all files up to date
- Completing the Roster, daily report, printer register, daily cash recon, and sending all attachments to the relevant departments timeously.
- Slots
- Checking that the manual pay outs for the slots correspond with machine printouts.
- Calling maintenance if machines are broken or jammed.
- Writing down each and every pay out done.
- Balancing the slots registers with the daily cash recon and machine printouts.
- Balancing
- Cashing up all staff at the end of their shift and transferring their amount to the manager cashing up by using a handover template.
- Making sure the daily cash recon balances and matches the cash on hand.
- Adding up all slips and invoices with cash and reconcile with the relevant templates.
- Reporting any variances to the regional manager as well as the finance department.
- Displays
- Making sure all displays are always up
- Posters and branch material to be kept up to date
- To check that each television has different displays.
- Making sure all WSB horse racing displays are displayed, along with soccer displays.

10. Internet Stations
- Internet stations to be switched on in the morning and switched off at night.
- Checking that it’s working properly throughout the day.
- Make sure that all equipment is still there and in working condition.

11. Promotions - (Ensure that this is done by PRO’s)
- Printing and posting all new promotions at the correct places.
- Notifying all staff of new promotions and how they work.
- Buying any accessories for new promotions for the shop (slips kept).
- Knowing how all promotions work and ensuring that all staff know.

12. Camera
- Making sure the camera’s cover all angles of the branch.
- That all cameras are clear and in a working condition.
- Going through footage when required

13. Branch Maintenance
- Must be able to perform minor maintenance, and call a maintenance man if needed.
- All major maintenance/damages need to be reported to Regional management.
- Quotations for major repairs must be approved by Regional management first.

*Any other duty which is deeme

  • Assistant Branch Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa A Triple A Recruitment Full time

    Assistant Branch Manager (Telecommunications) Johannesburg Assistant Branch Manager Our client in the Telecommunications industry is looking for an Assistant Branch Manager.Key responsibilities Rollout maintenance calls Manage teamRequirements Experience in UTP cabling Experience in Voice Experience in Fiber Certified installer with Molex Valid driver's...

  • Assistant Branch Manager

    3 weeks ago

    Johannesburg, South Africa MECS Africa Full time

    A steel trade organisation is looking to employ a capable assistant branch manager, who will act as a support to the branch manager. **Responsibilities**: - Pursue new markets, customers and suppliers - Professional knowledge of trading terms, contents of contract, steel products, practice in steel industry, market situation and the organisation's internal...

  • Assistant Branch Manager

    2 weeks ago

    Johannesburg South, South Africa The Trailer Boys Full time

    THE SALARY IS R8245OWN TRANSPORT A REQUIREMENT,The Assistant Branch Managers is responsible for supporting the Branch Manager in the successful running of the branch, which includes sales, staff, and resource managementThe ABMs role is predominately office bound, but can extent to other areas like the yard and workshop. This person is in constant contact...

  • Assistant Branch Manager

    2 weeks ago

    Johannesburg South, South Africa The Trailer Boys Full time

    THE SALARY IS R8245 OWN TRANSPORT A REQUIREMENT, The Assistant Branch Managers is responsible for supporting the Branch Manager in the successful running of the branch, which includes sales, staff, and resource management The ABMs role is predominately office bound, but can extent to other areas like the yard and workshop. This person is in constant...

  • Branch Manager

    2 weeks ago

    Johannesburg, South Africa Scorpion Legal Protection (RF) Pty Ltd Full time

    The purpose of this role is to manage a team of network staff comprising of an administrative assistant who will assist with admin related queries and duties plus two legal staff members who are required to assist members (clients) with legal advice and paralegal solutions to common problems at express branch level, within the within the Company’s set...

  • Branch Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Mckessar Recruitment Full time

    ```htmlNational supplier of valves, actuators, switchboxes, positioners etc. require a Branch Manager for their Johannesburg office with product knowledge of their industry or related experience in pumps, seals, instrumentation etc.Monthly Remuneration Package:R50 000 to R80 000 salary (depending on experience), plus medical aid and pensionExtras: car...

  • Branch Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa RPO Recruitment Full time

    The incumbent should be able to oversee the operations of the entire branch. Ultimately, a branch manager will manage resources and staff, develop, and attain sales goals, deliver customer service, grow the company's revenues, ensure safety, and health within the branch, create stock control procedures, engage in administrative duties and be responsible for...

  • Branch Manager

    3 months ago

    Johannesburg, South Africa Isilumko Staffing Full time

    PurposeThe Branch Manager plays a pivotal role in effectively managing branch operations, ensuring exceptional customer service both internally and externally. The primary focus is on achieving optimal recovery ratios of auctioned vehicles while minimizing theft, damages, and health and safety issues.Key ResponsibilitiesOrganize and oversee smooth branch...

  • Branch Manager

    3 months ago

    Johannesburg, South Africa Isilumko Staffing (JHB) Full time

    PurposeThe Branch Manager plays a pivotal role in effectively managing branch operations, ensuring exceptional customer service both internally and externally. The primary focus is on achieving optimal recovery ratios of auctioned vehicles while minimizing theft, damages, and health and safety issues.Key ResponsibilitiesOrganize and oversee smooth branch...

  • Branch Manager

    4 weeks ago

    Johannesburg, South Africa Isilumko Staffing Full time

    PurposeThe Branch Manager plays a pivotal role in effectively managing branch operations, ensuring exceptional customer service both internally and externally. The primary focus is on achieving optimal recovery ratios of auctioned vehicles while minimizing theft, damages, and health and safety issues.Key ResponsibilitiesOrganize and oversee smooth branch...

  • Branch Manager

    4 weeks ago

    Johannesburg, South Africa Isilumko Staffing (JHB) Full time

    PurposeThe Branch Manager plays a pivotal role in effectively managing branch operations, ensuring exceptional customer service both internally and externally. The primary focus is on achieving optimal recovery ratios of auctioned vehicles while minimizing theft, damages, and health and safety issues.Key ResponsibilitiesOrganize and oversee smooth branch...

  • Branch Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Shoprite Full time

    Purpose of the JobTo ensure that all departments within the OK Furniture Branch function optimally and to achieve sales results through people.To manage sales performance of the branch.To control all stock management functions within the branch.To ensure that all branch staff are managed effectively.To provide excellent customer service.To control all cash...

  • Branch Manager

    2 months ago

    Johannesburg, South Africa Motus Aftermarket Parts Full time

    **Midas** is searching for a **Branch Manager** to join the branch in **Wynberg**. The purpose of this position is to work closely with the Regional Retail Manager in all aspects to achieve success and ensure profitability, cost control, and customer satisfaction. **Requirements**: - Grade 12 with - Diploma in Business Management or Marketing -...

  • Branch Manager

    1 day ago

    Johannesburg, South Africa Motus Aftermarket Parts Full time

    **Midas** is searching for a **Branch Manager** to join the branch in **Wynberg**. The purpose of this position is to work closely with the Regional Retail Manager in all aspects to achieve success and ensure profitability, cost control, and customer satisfaction. **Requirements**: - Grade 12 with - Diploma in Business Management or Marketing -...

  • Branch Manager

    2 weeks ago

    Johannesburg, South Africa Helderberg Personnel Full time

    My client, a leading heating equipment supplier, is seeking to employ a Branch Manager for their Germiston branch. branch manager|engineering|sales manager|technical **Qualifications and requirements**: - Bachelor's degree in business administration, engineering, or a related field - Minimum of 5 years of experience in a similar role, preferably in the...

  • Branch Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa The Recruiters Full time

    Salary: Market RelatedDescription: Market Related Salary Possibility of going perm Our client is looking for a Branch Manager who will be responsible for all the system processes in the branch to ensure accuracy, integrity and audit traceability. You will provide HR, Finance, ICT and related support and assistance in the branch and ensure that the daily...

  • Branch Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Helderberg Personnel Full time

    My client, a leading heating equipment supplier, is seeking to employ a Branch Manager for their Germiston branch.branch manager|engineering|sales manager|technicalQualifications and requirements: Bachelor's degree in business administration, engineering, or a related field Minimum of 5 years of experience in a similar role, preferably in the technical...

  • Branch Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Astor Motor Recruitment Full time

    *THIS POSITION REQUIRES CAR RENTAL EXPERIENCE We are looking for an experienced Branch Manager for an established Car Rental business. You will be responsible for ensuring the smooth running of the branch, staff related issues, shift rotations, the profitability of the branch, administration and problem solving. It is essential that you have at least 3 years...

  • Branch Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa LuMac Recruitment and Consulting Full time

    Title: Branch Manager - Electronic Security, Solar, and ElectricalLocation: Kyalami, JohannesburgOverview:We are looking for a highly organized and dynamic Branch Manager to lead our team in the electronic security, solar, and electrical field. The ideal candidate should have excellent project and time management skills and be able to thrive in a fast-paced...

  • Branch Manager

    1 month ago

    Johannesburg, South Africa LuMac Recruitment and Consulting Full time

    Title: Branch Manager - Electronic Security, Solar, and ElectricalLocation: Kyalami, Johannesburg Overview:We are seeking a highly organized and dynamic Branch Manager to lead our team in the electronic security, solar, and electrical space. The ideal candidate will possess excellent project and time management skills, coupled with the ability to thrive in...