Store Supervisor

3 weeks ago

Cape Town, South Africa Quantum Recruitment Pty Ltd Full time

**Our client is searching for a Store Supervisor for their retail outlet based at N1 City Mall.**

**Key Performance Areas**:
To support and assist Store Manager and or Assistant Manager in all key result areas.

In the absence of the Store Manager/ Assistant Manager, to be responsible for all operations of the store.

To ensure service delivery & compliance in all areas of operational activity and drive sales and profitability through the performance and development of all staff in the store, whilst managing within agreed budgets.

To continually raise the standard of customer service delivery in the store.

Industry specific retail knowledge in footwear would be an advantage

Must demonstrate high levels of focus.

Knowledge of stock control procedures

Ability to plan and schedule staff working times/ roster

Must have basic practical understanding of MS Excel

Must be tech savvy

General knowledge of Standard Operating Practices for Retail

Must have been actively involved in assisting the manager to drive sales growth and determine retail shopping patterns.

Exceptional High levels of customer service

Price Justification Knowledge

Must have general insight on competing brands

Help the Store Manager/Assistant Manager drive the staff to effectively perform, ensuring that each month’s budget is met.

Firm knowledge of merchandising

**Required**

Minimum of 5 years’ experience in a retail environment

Minimum 3 Years’ experience in working as a Supervisor in a similar field

Matric

Tertiary/ Post Matric Qualification would be advantageous

Experienced in training staff on the job in terms of product, knowledge, policies and Standard Operating Procedures.

Must have a track record on handling store audits, this includes the overseeing of / execution of store audit outcomes

Must display high levels of maturity of thought and professionalism.

Own vehicle preferred

Must have apparent leadership skills that can be seen in ability to, Handle conflict, Delegating Deal with non performing staff, Command respect through his/her conduct

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Education**:

- High School (matric) (required)

**Experience**:

- Retail Clothing & Apparel environment: 5 years (required)
- Store Supervisor or Assistant Store Manager: 3 years (required)

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