Store Supervisor

1 week ago

Cape Town, South Africa Surgo HR & Training Full time

Our client, a prominent retail liquor chain group headquartered in the Western Cape. Since their establishment in 2012, they have provided exceptional services in the realm of Fast-Moving Consumer Goods (FMCG). Operating in the emerging markets, they consider their customers as part of their extended family. Their commitment is grounded in the principle of delivering on their promises - "we believe in doing exactly what we say we're going to do". Join them in their journey to create meaningful experiences for both their team members and valued customers

Our client is recruiting for an experienced Store Supervisor to join their team in Charlsville, Cape Town.

**Job Purpose**:
Assist the Tops Manager with the daily operations of the store ensuring smooth running of all operations, maximizing sales, and minimizing cost. Allocate and delegate responsibilities to team. Motivation of staff members to perform to maximum capacity. Boost revenue and develop the store

**Responsibilities**:
Responsible to meet store targets

Maintain the store expenses within budget

Overall management of shrinkage within the store

Motivation of staff to buy in the success of the store

Assist with stock control - monitoring stock levels and purchases

Assist and participate in category stock counts as required - investigate variances

Stock to be received and GRV procedure ensuring transfers, claims and invoices are captured correctly

Assist in the receiving function ensuring accurate stock in the right quantities received, returns done timeously

Assist in managing the Front-End Function

Control and check floats

Ensure cash up procedure is done correctly, and money dropped as per procedure

Oversee the staff component of the store

Assist with recruitment, training, orientation, appraisal, and supervision of the staff component

Assist with monthly scheduling of staff to optimize staff, limiting the use of outsourced staff and payment of overtime

Staff uniforms - ensuring staff is always dressed neatly and correctly

Ensure compliance with store policies, procedures, and rules

Guide and motivate staff towards maximum performance - planning, time management and productivity of staff

The Supervisor together with the Tops Manager will be responsible for the safety of the store, staff, and customers

**Qualification and requirements**:
Grade 12

Related qualification will be beneficial

5 to 10 years’ managerial experience within retail environment

Salary - Market related

Working hours - Monday to Sunday (Shifts)

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