Key Account Manager: C&i

4 months ago

Durban, South Africa Gilbarco Full time

**JOB TITLE**: Key Account Manager: Commercial & Industrial

**DEPARTMENT**: Commercial & Industrial

**REPORTING TO**: Managing Director Transit Solutions and Government Markets MEA / Director C&I MEA

**LOCATION**: Durban/eThekwini

**ADDITIONAL INFO**: Must be based in the eThekewini region or be willing to relocate. Must have own reliable transport and driver’s licence. Exposure to government contracts, mining, oil company sales /KAM will be advantageous.

**PURPOSE OF POSITION**
- To assist the C&I business unit, implement and maintain the status quo, through interventions as outlined in the service level agreements while promoting growth and customer satisfaction

**KEY RESPONSIBILITIES**
- Drive revenue growth through KAM strategy
- Define and drive strategic initiatives that will help achieve business objectives
- Stakeholder management-become the single point of contact for his/her portfolio
- Achieve predetermined revenue and funnel targets
- Have a 360 view of all account activities globally and inform business of any key developments
- Compile product preparations and solution proposals
- Sales administration and reporting
- Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements;
- Maintains quality service by establishing and enforcing organization standards;
- Stakeholder engagement plans for building strong client relationships

**POSITION RELATIONSHIPS**

**Internal**
- Company Leadership Team (all functions)
- Projects, KAM, finance, products, and technical teams

**External**
- Clients
- Competitors
- Industry Bodies

**MEASURES OF PERFORMANCE (INDICATORS)**

**Leading**:

- Creates a realistic stakeholder engagement plan and works towards exceeding it
- Religiously drives actions that will enable us to deliver on strategic objectives
- Proactively works with stakeholders on new initiatives that will deliver growth
- Continuously engages his/her portfolio on pain points
- Value sells on full complexity of the C&I portfolio and is able to communicate the benefits to the various stakeholders within the customer.

**Lagging**:

- Achieves monthly and quarterly targets consistently
- Positions Gilbarco as the leader C&I solutions globally
- Leverages off the strength and experience of wider team to achieve objectives
- Is perceived as trusted advisor by his/her customers

**PERSONAL QUALIFICATIONS & EXPERIENCE**

**Education/**achievements***
- Tertiary qualification in marketing, sales, technical or business-related studies
- Business related degree or diploma

**Experience/**Knowledge**
- At least 5 years proven track record in consultative selling environment and exposure to solution sales.
- Extensive solution sales experience preferably in the public sector

**Specific Skills**
- Consistent top performer in sales and excellent interpersonal skills.

Gilbarco Veeder-Root represents the leading brands of solutions and technologies that provide convenience, control, and environmental integrity for retail fueling and adjacent markets. In 2002, the Gilbarco and Veeder-Root companies combined into one marketing brand, with distinctive and complementary business lines, services, and sales capabilities. Veeder-Root is the world's leading supplier of automatic tank gauging and fuel management systems and one of the few companies in the industry to design, manufacture and service its own products; supplying and integrating the broadest range of new and proven technologies to reduce cost of ownership, enhance environmental integrity, and improve performance and profitability for petroleum marketers and commercial fueling enterprises worldwide.

Vontier is a $3B global industrial technology company focused on smarter transportation and mobility. Our five operating companies—Gilbarco Veeder-Root, Global Traffic Technologies, Teletrac Navman, Matco Tools, and Hennessy Industries—are united by a powerful purpose: mobilizing the future to create a better world. Our portfolio of trusted brands includes market-leading expertise in mobility technologies, retail and commercial fueling, fleet management, telematics, vehicle diagnostics and repair, and smart cities. Vontier’s pioneering solutions advance safety, security, efficiency, and environmental compliance worldwide.

Energized by our shared purpose and values, we have a strong culture shaped by a deep organization-wide commitment to inclusion, diversity, and equity (ID&E) and corporate responsibility. Eight vibrant global employee resource groups serve as powerful focal points for connection, community, and advocacy, and we actively support community causes through Vontier Cares. We offer flexible remote and in-person, open-space work options.

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