Second-in-charge (2ic) - Retail Store

7 months ago

Pretoria, South Africa Green Marble Recruitment Consultants Full time

**Gauteng**, Tshwane (Pretoria)**

**Market Related - Market Related Monthly Cost To Company (Market related)**

2IC position available in Pretoria. This position will be responsible for overseeing the day-to-day operations of our Outdoor goods retail store. You will lead a team of sales associates, create an engaging and customer-focused environment, and contribute to the overall success and growth of our business. Your role is crucial in delivering a memorable and seamless shopping experience to our customers.

**Requirements**:

- Minimum of 3-5 years of experience in retail management, preferably in the outdoor industry.
- Must have firearm competency
- Must be fully bilingual in AFRIKAANS and English
- Proven ability to lead and motivate a team to achieve sales targets and provide exceptional customer service.
- A passion for outdoor activities, gear, and equipment, with knowledge of outdoor products and trends.
- Strong communication and interpersonal skills, with the ability to engage and build rapport with customers and team members.
- Excellent organizational and multitasking abilities to manage store operations efficiently.
- Ability to adapt to a fast-paced retail environment and handle unexpected challenges.

**Responsibilities**:
**Customer Service**:

- Provide excellent customer service by assisting customers with product inquiries, recommendations, and purchases.
- Resolve customer issues and inquiries professionally and promptly.

**Team Management**:

- Assist in supervising and coordinating the activities of retail staff, including sales associates and cashiers.
- Provide support, training, and feedback to team members.
- Ensure the team adheres to company policies and procedures.

**Inventory Management**:

- Assist in maintaining accurate inventory records and restocking shelves as needed.
- Monitor stock levels and communicate inventory needs to the store manager.

**Visual Merchandising**:

- Help maintain visually appealing product displays and store organization.
- Contribute to the creation of eye-catching merchandise displays.

**Cash Handling**:

- Oversee cash register operations, including cash handling, returns, and transactions.

**Loss Prevention**:

- Assist in monitoring security and loss prevention measures to safeguard company assets.
- Complete weekly alarm checks and maintain register.
- Ensure that staff purchases have been actioned according to the staff purchase policy.

**Sales and Upselling**:

- Actively promote sales and upselling opportunities to maximize revenue.
- Encourage the team to meet and exceed sales targets.

**Operational Support**:

- Support the store manager in daily operations, including opening and closing procedures.
- Assist in maintaining a clean and organized store environment.
- Checking the cash up and banking details daily
- Assist with customer refunds.
- Updating of dashboard and checking internal ERP system Cases for outstanding queries.
- Stock adjustments for shop use, sponsors etc.
- Assist with overrides at till points, refunds if and where needed as well as credit notes.
- Feedback to store manager weekly.
- Following up weekly to check on repair’s status.
- Following up on E-learning process and communication to staff weekly.
- Spot check of floats.
- Weekly check and sign off of Petty Cash.
- Maintain company policies and procedures.
- Assist Store Manager with duties pertaining to customers when he/she is on leave, or out of the store.
- Send special orders through to supplier.
- Plan all instore events.
- Plan and co-ordinate stock takes with Stock Room Supervisor.
- Plan and co-ordinate safe audits with Safe Manager.
- Must be able to assist in any role in the shop.
- Follow up on all outstanding sales orders to push sales.
- Must have exceptional understanding of stock. management to assist stock room with problems.

The above list is not exhaustive, and the employee may be asked to take on other tasks to support and assist in the smooth running of the Company.

Retail hours apply

  • 2ic / Assistant Manager /sales Consultant

    2 weeks ago

    Pretoria, South Africa MPRTC Recruitment Full time

    Gauteng , Tshwane (Pretoria) 2IC / Assistant Manager / Sales Consultant with Hardware / Tooling / Machinery experience required in Pretoria **Requirements**: - Grade 12 Certificate - 2 - 3 Years within a sales within a technical company or retail ( Hardware / Machinery / Tooling) - Managerial / Supervisor experience - Valid drivers license with own...

  • Second Evaluator

    1 week ago

    Pretoria, South Africa WeBuyCars Full time

    **We are looking for young and energetic Second evaluator to join our Sales team at our Silver Lakes branch!** Duties and Responsibilities: - Prices all sorted merchandise - Accuracy in approved store price points - Ensuring the proper cleaning, tagging of vehicles - Ensure proper and smooth functioning of production processes - Other duties as assigned by...

  • Second Evaluator

    1 week ago

    Pretoria, South Africa WeBuyCars Full time

    We are looking for young and energetic Second evaluator to join our Sales team at our Silver Lakes branch Duties and Responsibilities: Prices all sorted merchandise Accuracy in approved store price points Ensuring the proper cleaning, tagging of vehicles Ensure proper and smooth functioning of production processes Other duties as assigned by immediate...

  • Assistant Store Manager

    8 months ago

    Pretoria, South Africa Mambo's Storage & Home Full time

    Assistant Store Manager - Castle Gate Lifestyle Centre Pretoria **Job Status**: Full-Time Mambo’s is searching for an Assistant Store Manager to help drive our retail operations and provide top-notch customer service. We rely on our talented Assistant Store Managers to use their exceptional leadership skills and business savvy to support their team's...

  • Retail /store Financial Administrator

    2 weeks ago

    Pretoria, South Africa Many in 2 one Full time

    **Duties**: Responsible for the accurate loading of all payments to service providers/ suppliers Assistance with Annual Procurement audit Supporting and assisting with annual financial audits Assist in drafting process for Vendor Vetting Assisting with Store Credit Card reconciliations Assisting with Store Cash deposit reconciliations Assisting with...

  • Clothing Retail Store Manager

    6 days ago

    Pretoria, South Africa Emakhosini Management Full time

    **VACANCY: RETAIL STORE MANAGER** Our client is looking for an experienced Retail Store Manager National. **Job Type** Permanent **Job Title** Store Retail Manager **Industry** Retail **Job Summary** A Retail Store Manager is responsible for facilitating and supervising daily operations at a store to make sure that employees work together...

  • Retail Store Manager

    2 weeks ago

    Pretoria, South Africa Cora O'Neil Recruitment Agency Full time

    **STORE MANAGERS WANTED (Mattress/Furniture Store)** **REFERENCE CR2411 - Centurion, Pretoria** **REFERENCE CR2410 - Menlyn, Pretoria East** **Minimum Requirements**: - Presentable and professional - Recent retail **store management experience a must** (preferably in a furniture/mattress store - Not Restaurant management experience) - **Key requirement,...

  • Retail Store Supervisor

    1 week ago

    Pretoria, South Africa Quantum Recruitment Pty Ltd Full time

    Our client is searching for a Store Supervisor for their retail outlet based at at Kolonnade Retail Park. **Key Performance Areas**: To support and assist Store Manager and or Assistant Manager in all key result areas. In the absence of the Store Manager/ Assistant Manager, to be responsible for all operations of the store. To ensure service delivery &...

  • Store Manager

    3 months ago

    Pretoria, South Africa Tapestry Home Brands (The Bed Store) Full time

    **Main Purpose of the Position**: Reporting to the Regional Manager, the incumbent will be responsible for planning and coordinating the operations of the Store, overseeing the selling of products to customers and ensuring service excellence is achieved. **Education, Experience and competencies required**: Matric 3 - 5 years’ experience in Furniture...

  • Retail Store Leader

    3 weeks ago

    Pretoria, Gauteng, South Africa Quality Connect Staffing Full time

    Job Summary:The Retail Store Leader position at Quality Connect Staffing involves leading the Safari Outdoor store team to achieve sales targets and provide exceptional customer service. The successful candidate will be responsible for managing the store's inventory levels, supervising staff, and maintaining accurate records of sales and stock movements.Main...

  • Retail Assistant Manager

    7 months ago

    Pretoria, South Africa Eskort Pty Ltd Full time

    Gauteng, Tshwane (Pretoria) **Assistant Manager - Retail Food Store - Pretoria** As our Company expands, we are looking to hire Retail Assistant Managers for our Retail Store! The purpose of the role is for the Retail Assistant Manager is to provide assistance to the Retail Manager in regards to the oversight and leading all operations of the store in...

  • Retail Assistant Store Manager

    2 weeks ago

    Pretoria, South Africa PUMA Full time

    **RETAIL STORE** **RETAIL ASSISTANT STORE MANAGER**: - Pretoria, South Africa - Store Menlyn Park**YOUR MISSION**: The Retail Assistant Store Manager will be responsible for assisting the Retail Store Manager in strategically managing and promoting sales to achieve or exceed sales, KPIs, and profitability goals to position PUMA to be the Fastest Sports...

  • Assistant Store Manager Retail

    7 months ago

    Pretoria, South Africa The Recruitment Agency South Africa (TRASA) Full time

    **Overview** **Assistant Store Manager Retail** We are looking for a store assistant for our boutique store in Hazelwood, Pretoria. Our Client is a small high end brand selling ladies leather handbags and limited clothing items (our space is 50 squares big). We are looking for a sophisticated young lady who can work 3 x half days during the week (days can...

  • Retail Store Manager

    3 hours ago

    Pretoria, South Africa PUMA Full time

    **YOUR TALENT**: - Directly responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short - and long-term planning, expense control, sales and service. - Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and...

  • Store Manager

    1 week ago

    Pretoria, South Africa Moresport ta Outdoor Warehouse Full time

    Store Manager (Retail) in the Pretoria area. 3 - 5 years experience in a retail environment - and more specifically in Management. Valid driver license. Completed Matric or equivalent qualification. Computer literate. **Job Types**: Full-time, Permanent COVID-19 considerations: All Covid-19 protocols are adhered to.

  • Retail Store Manager

    2 months ago

    Pretoria, South Africa Mambo's Storage & Home Full time

    Mambo’S - Tickled pink at what we have in store for you Lead the Way in retail excellence We are seeking a highly skilled and motivated Retail Store Manager to join our team at Mambo’s Castle Gate, Erasmus Park Pretoria. As a key member of our operations team, you will play a vital role in driving sales growth, ensuring operational efficiency, and...

  • Retail Store Manager

    9 months ago

    Pretoria, South Africa She Recruits Full time

    **Qualification / s**kills and experience required**: - Good understanding of merchandising - Retail experience in managing a store - Responsible and able to work retail hours - Excellent interpersonal and customer relations skills **Job description**: - **Overall Store Management**: Lead and oversee all aspects of store operations including sales,...

  • Retail Store Manager

    9 months ago

    Pretoria, South Africa She Recruits Full time

    **Qualification / s**kills and experience required**: - Good understanding of merchandising - Retail experience - Responsible and able to work retail hours - Great people skills as this is a customer centric role **Job description**: - **Overall Store Management**: Lead and oversee all aspects of store operations including sales, inventory management,...

  • Assistant Retail Store Manager

    7 months ago

    Pretoria, South Africa Job Crystal Full time

    A leading Footwear manufacturer is looking for an Assistant Store Manager who will help the store achieve sales budgets and provide excellent customer service to every customer. Location: Pretoria **DUTIES & RESPONSIBILITIES, NOT LIMITED TO**: Customer Service & Sales - Acknowledge every customer within 30 seconds - Deliver excellent customer service to...

  • Retail Store Manager

    8 months ago

    Pretoria, South Africa She Recruits Full time

    **Qualifications and/or s**kills and experience required**: - Good understanding of and experience in merchandising - Experience in managing a team of sales staff - Retail experience with luxury fashion or fitness brands - Responsible and able to work retail hours - Great people skills as this is a customer centric role **Job description**: - **Overall...