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Senior Manager: Risk

2 months ago


Johannesburg, South Africa Absa Bank Limited Full time

Bring your possibility to life Define your career with us
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary

Manage a team of Team Leaders and Analysts in the Intelligence & Surveillance area in support of the Head: Customer Monitoring and Review to ensure that customer reviews are performed in accordance with local legislation, policy and standards requirements.

**Job Description**:
Accountability: Oversight, Operational Support and Coordination
- Ensure that appropriate Customer Review (“CR”) Standards are compiled and approved by the Head: Customer Monitoring and Review. The CR standards are to be compiled by considering the AGL AML Policy, FATF guidance and other relevant information.
- Ensure that the CR Standards are implemented and complied with by way of oversight of the appropriate management information reports (daily and monthly) as well as quality assurance reports (monthly).
- Ensure that appropriate processes are designed and implemented to oversee the daily distribution of CR alerts for review by the CR Analysts.
- Ensure that daily monitoring is performed on the status of all CR alerts to comply with any regulatory or AGL policy timeframes.
- Ensure that appropriate processes and controls are designed and implemented so that all CR alerts are reviewed and approved by the respective team leaders.
- Ensure that appropriate processes and controls are designed and implemented to comply with all regulatory requests and instructions.
- Ensure that sufficient resources/capacity exists within the team to comply with the standards, processes and reporting timeframes pertaining to CR.
- Ensure that an annual leave programme for team leaders and team members are compiled and that sufficient capacity exists during the peaks and valley periods.
- Document, socialise, agree and contract PD objectives for the team leaders and ensure that all analysts have contracted PD objectives.
- Document and agree development plans, talent profiles, and retention plans for Team Leaders and ensure that the same exists for all Analysts.
- Ensure that all compulsory training is completed timeously by Team Leaders and Analysts.

Accountability: Reporting and Governance
- Conduct comparative analysis of review statistics to assess whether the processes and reporting systems are efficient and operate optimally. Propose updates, revisions or changes as and when detected.
- Report and escalate all CR risks and issues arising from the businesses promptly and appropriately.
- Inform the Head: Customer Monitoring and Review with regards to all CR risks that pose financial or reputational risks for the business.
- Ensure that all daily, weekly and monthly CR related reporting is provided to the Head: Customer Monitoring and Review.
- Ensure that comprehensive action plans are developed and agreed with regards to problematic matters as confirmed by the reporting.
- Ensure that all CR Assurance and or Internal Audit findings and issues are tracked and closed within the agreed due dates.
- Attend all CR related governance forums and provide valuable input, guidance and problem resolution.
- Ensure the timeous, complete and accurate reporting of all KRI/KRO information on a monthly basis.

Accountability: Personal and team up skilling and development
- Stay abreast of all new developments in the field of expertise and execute on own development as defined in the development plan compiled by the Head: Customer Monitoring and Review.
- Take decisions and lead the team in respect of the recruitment of staff and HR related matters pertaining to the area under control.
- Ensure that an appropriate training programme is designed and approved by the Head: Customer Monitoring and Review and that all newly appointed Team Leaders and Analysts are trained in AGL’s policies and procedures that are relevant to transaction monitoring.
- Contract and monitor job specific training and development of team leaders and analysts to enable continuous development.
- Provide guidance to all analysts with regard to complex reviews.
- Participate in the development, distribution and regular review of training material and processes related to Financial Crime Compliance.
- Engage team members and peers in team building initiatives to nurture a co-operative one team ethos within Intelligence & Surveillance.

Accountability: Reporting
- Ensure timeous completion and delivery of statistics to the Line Manager for the consolidation of reports.
- Document new trends and typologies related to Money Laundering to ensure growth and development of team members and promote the awareness.
- Supervise and/or execute all ad hoc requests from Management that are related to Suspicious Transaction Reporting and Politically Expos


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