Head: Trade Solutioning

2 weeks ago


Johannesburg, South Africa Nedbank Full time

**Job Purpose**
- To own and deliver a centre of excellence for the holistic solutioning of trade clients. Assist the Transactional Sales team to holistically solution trade clients. Execute and lead the trade product CVP by driving a digital culture shift through digitization in line with the cluster goals for Transactional Services and CIB.**Responsibilities**:
**Financial**:
Manage and drive the holistic solutioning of trade clients.
- Drive financial objectives through budget gap analysis and creating awareness of the gap with the frontline Sales team
- Drive, develop and manage client growth by identifying client CVP opportunities across sector and channel for market share growth, portfolio optimisation and ensuring enhanced commercialisation
- Drive financial objectives through budget gap analysis and creating awareness with frontline teams**Customer**:
Drive client value creation by supporting effective problem statement articulation and holistic solutioning with frontline sales teams.
- Provide product specific expertise and support to Sales and clients in terms of deal structuring and solutioning.
- Drive client engagement through information and insights to ensure product health, utilisation and conduct to understand competitor pricing, create customer value analysis (i.e. identifying additional cross-sell opportunities) and ensure client problem statement articulation
- Responsible for client CVP around the end-to-end value chain to create seamless client experiences and innovative solutions around touch point optimisation with digital self service capability
- Deliver a world-class service by ensuring a client centric culture.**Product management**:
Input into the product vision with a long-term strategic execution of business roadmap & strategy through creation of client and sector CVP's
- Provide feedback loop on product/process with regards to client needs, issues, pipeline and industry developments to ensure CVP, differentiators and target alignment
- Drive excellence in strategy execution by integrating people, processes, management, systems, and measurements
- Lead and influence collaboration across TS, cluster and juristic to achieve the distinctive client-centred CVPs.**Stakeholder Management**:
Collaboration with stakeholders for commercialisation, compliance, people, technology, support, operationalisation, value management and servicing
- Collaboration with stakeholders inclusive of defining and delivering on training and upskilling where needed within value chain for Sales and Client
- Identify new vendor and partner opportunities and providing feedback to Product Specialist & Product Head
- Ensure attendance and contribution to pricing, pipeline, CST and sector meetings with shared accountability of lead generation and acquisition conversion.**Job Responsibilities Continue**

**Industry**:
Ensure reporting to industry bodies in line with regulatory requirements and create feedback loop into product development
- Driving ideation and execution whilst ensuring appropriate contribution in strategic engagements & reforms
- Performance against targets set for regulatory compliance, risk management/risk appetite, internal audit, market conduct and other business process obligations
- Accountability and understanding of the implications and possible requirements and opportunity.**Risk, Internal Audit & Compliance**:
Monitor compliance of staff to applicable operational and legislative requirements.
- Prevent loss and risk, enforce internal controls and ensure staff adherence through the implementation of effective management processes.
- Accountability of Risk, Internal Audit and Compliance
- Engage Business Analyst to re-engineer required processes to ensure efficacy and adequate risk control.**People**:
Manage team effectively and efficiently across the HR value chain including recruitment, performance management, retention of critical staff, succession planning and coaching and talent management.
- Managing performance of direct reports and holding them accountable for managing the performance of their direct subordinates- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression opportunities for self- Preferred Qualification- Bachelor’s degree in business field such as Commerce, Banking, Sales, Accounting and marketing.- Post Graduate degree will be advantageous.- Minimum Experience Level- 7-10 years’ experience in a relevant or appropriate role in banking or financial services environment that has provided the types of exposure listed above.**Technical / Professional Knowledge**
- Strategic planning
- Financial Accounting Principles
- Change management
- Performance management
- Business administration and management
- Management information and reporting principles, tools and mechanisms
- Communication Strategies
- Client service management
- Diversity management
- Stakeholder management
- Behavioura



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