General Manager

4 weeks ago

Kruger National Park, South Africa HotelJobs.co.za Full time

Lodge Group is looking for an experienced and competent General Manager to oversee the ongoing creation of life enriching experiences at their two award winning high end 5* lodges close to Kruger National Park.
- To meet with the General Manager of Operations monthly or as required and update on property operations.
- Attend meetings with the Leadership team as required.
- To maintain and ensure the good will of the brand at property level.
- To be a key ambassador of the group and its brands including hosting Site Inspections, communicating with the market and hosting journalists.
- To ensure thaqt property standards are upheld and maintained.
- To ensure the management personnel of the property is up to the brand standard, ensuring a streamlined and effective management structure in line with hospitality trends.
- To ensure effective monthly departmental meetings take place, accurate minutes are taken and follow ups completed.
- To have monthly one on one meetings with all managers and HODs reporting directly.
- To assist if any of the management positions are vacant.
- To assist in achieving the best procurement agreements for the property
- To keep the property innovative in its guest experience and up to date with both competitor offerings and current trends in the hospitality industry.
- To be readily available to deal with all guest queries and complaints. Responding to complaints to be dealt with in a pleasant, constructive manner always, using the feedback as a learning experience and platform for constructive discussion.

Development & Staff Management
- To earmark and develop individuals who show potential to grow into higher positions at the property and group.
- To implement training
- Assist in facilitating cross property training for employees who would benefit from cross training
- To provide effective leadership through professional management and encouragement of all subordinates, including mediation.
- To take part in regular Operations forums with the intention of aligning the management teams and ensuring optimized teamwork and collaboration.

Performance Management
- To drive and monitor the effective implementation and execution of Performance Management and Succession
- Planning processes.
- Drive and run the effective implementation of the group's Performance Management system.
- In liaison with senior management and HODs, define mandated company/property KPIs.
- In liaison with HODs, define personal KPIs for each staff member, according to the KPI requirements.
- Plan, organize and attend Performance Planning discussions and Performance Reviews, ensuring that the correct process is followed.
- To carry out regular, meaningful performance appraisals conducted in such a manner that effective, open, two-way communication is maintained. To follow up and ensure that the agreed action and developmental plans identified at these appraisals are being affected.

Community
- Establish and support community partnerships ensuring that the property is consistently presented in a strong, positive image to relevant stakeholders.


**Requirements**:

- 3 - 5 years minimum management Experience in operation of similar size and complexity within a wildlife setting.
- F&B Background advantageous
- Sound knowledge of MS Office Suite.
- Valid Code 08 drivers license and own reliable transport essential.
- Unrelenting attention to detail and high standards, excellent hygiene principles
- Guest focus philosophy
- Excellent communication skills (written and verbal), practicing honest communication.
- Team player with positive attitude, enthusiasm, and emotional control.
- Excellent time management and self-discipline, interpersonal & problem-solving skills.
- Proactive, use initiative and creative flair when required.
- Committed and loyal, adaptable, and flexible.
- Must work accurately under pressure.
- People skills tolerance, patience, and care.
- Leadership skills with passion for development and skills transfer.
- Strong financial acumen and computer literacy. Experience with monthly financial reporting and budgeting critical.
- Energetic, proactive person who understands the Guest Experience and is able to continue developing this to an exceptional standard to ensure ongoing guest satisfaction.
- Aware, disciplined, consistent, compassionate, respectable, good communication.
- Passionate about sustainable tourism and conservation.

  • General Lodge Manager

    2 weeks ago

    Kruger National Park, South Africa Tych Business Solutions Full time

    **Job ID**: 58105**Date Posted**: Posted 3 weeks ago**Location**: Kruger National Park**Job Title**: GENERAL LODGE MANAGER - KRUGER NATIONAL PARK - MPUMALANGA

  • General Lodge Manager

    2 weeks ago

    Kruger National Park, South Africa Tych Business Solutions Full time

    **Job ID**: 58105**Date Posted**: Posted 3 weeks ago**Location**: Kruger National Park**Job Title**: GENERAL LODGE MANAGER - KRUGER NATIONAL PARK - MPUMALANGA

  • General Lodge Manager

    3 weeks ago

    Kruger National Park, South Africa Tych Business Solutions Full time

    **Job ID**: 53910**Date Posted**: Posted 6 days ago**Location**: Sabi, Kruger National Park**Job Title**: GENERAL LODGE MANAGER - KRUGER NATIONAL PARK **Duties**: - To meet with the General Manager of Operations monthly or as required and update on property operations. - Attend meetings with the Leadership team as required - To earmark & develop...

  • General Manager

    2 weeks ago

    Kruger National Park, South Africa HotelJobs Full time

    Luxury reserve based in Kruger National Park, part of an established group is looking for a General Manager to take overall responsibility for the effective management and running of the lodge & tented camp, sleeping a maximum of 4- To ensure the Lodge and Camps, and brand, are not only maintained but taken to the next level of service standards and...

  • General Lodge Manager

    4 days ago

    Kruger National Park, South Africa Tych Business Solutions Full time

    **Job ID**: 58105**Date Posted**: Posted 18 hours ago**Location**: Kruger National Park**Job Title**: GENERAL LODGE MANAGER - KRUGER NATIONAL PARK - MPUMALANGA **Duties**: - To meet with the General Manager of Operations monthly or as required and update on property operations. - Attend meetings with the Leadership team as required. - To maintain and...

  • General Lodge Manager

    2 weeks ago

    Kruger National Park, South Africa Tych Business Solutions Full time

    Job ID: 58105Date Posted: Posted 18 hours agoLocation: Kruger National ParkJob Title: GENERAL LODGE MANAGER - KRUGER NATIONAL PARK - MPUMALANGADuties: To meet with the General Manager of Operations monthly or as required and update on property operations. Attend meetings with the Leadership team as required. To maintain and ensure the goodwill of the brand...

  • General Manager at Wildlife Lodge

    2 weeks ago

    Kruger National Park, South Africa Camino Recruit Full time

    Our client is seeking an experienced and competent General Manager with previous F&B experience in a wildlife setting. The General Manager will oversee critical aspects of general management, staff development, and performance. Your role is pivotal in maintaining the property's reputation aligned with the MFC brand. If you're a seasoned professional...

  • Franchised Lodge General Manager

    2 weeks ago

    Kruger National Park, South Africa Marriott International, Inc Full time

    Job Number Job Category Property LeadershipLocation Autograph Collection Kruger National Park South Africa, R536, KRUGER GATE ROAD, Kruger National Park, South Africa, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? YPosition Type ManagementAdditional Information:This hotel is owned and operated by an independent franchisee, Invest...

  • General Manager at Wildlife Lodge

    7 days ago

    Kruger National Park, South Africa Camino Recruit Full time

    Our client is seeking an experienced and competent General Manager with previous F&B experience in a wildlife setting. The General Manager will oversee critical aspects of general management, staff development, and performance. Your role is pivotal in maintaining the property's reputation aligned with the MFC brand. If you're a seasoned professional...

  • Ah 410795 - General Manager

    2 weeks ago

    Kruger National Park, South Africa HotelJobs.co.za Full time

    **Employer Description** Two 5* Game Lodges located in the Sabi Sands. Seeking an experienced and competent General Manager to oversee the ongoing creation of life enriching experiences at two Lodges in the Sabi Sands. Looking after our guests and our team of staff in a high-paced environment. KEY FOCUS AREAS General Management - To meet with the General...

  • General Manager

    2 weeks ago

    Kruger National Park, South Africa HotelJobs.co.za Full time

    High end luxury lodge in the Kruger National Park area is looking for a General Manager or Managment Couple to oversee all lodge operations. Overseeing: - Guest Experience including Spa and Gym - Food Experience - Guest spaces - Guiding Experience - Care and maintenance of the lodge / team villages - Financial and budgeting accountability - Conservation of...

  • General Manager 5 Game Lodges

    4 weeks ago

    Kruger National Park, South Africa Eagle's Recruitment Full time

    **General Manager - 5* Game Lodges Sabi Sands Mpumalanga** Looking for an experienced and competent General Manager to oversee the ongoing creation of life enriching experiences at the 5* Game Lodges of this retreat, both for our guests and our team of staff in a high paced environment. **KEY FOCUS AREAS** General Management - To meet with the General...

  • General Manager

    3 weeks ago

    Kruger National Park, South Africa HotelJobs.co.za Full time

    Luxury reserve based in Kruger National Park, part of an established group is looking for a General Manager to take overall responsibility for the effective management and running of the lodge & tented camp, sleeping a maximum of 45. - To ensure the Lodge and Camps, and brand, are not only maintained but taken to the next level of service standards and...

  • Relief General Manager

    3 weeks ago

    Kruger National Park, South Africa HotelJobs.co.za Full time

    Managing all aspects of the odge - Managing, overseeing and disciplining staff - Staff training and development - Assisting the marketing manager to get content for social media - Hosting duties - Allocating airport transfers - Little paw program - Financial - Rooms division

  • General Manager, Kruger Area: R40 R45k

    3 weeks ago

    Kruger National Park, South Africa HotelJobs.co.za Full time

    **Cedar Wood Recruitment is now recruiting for a General Manager at a luxury game lodge in a prestigious, big 5 private game reserve near the Kruger National Park.** **Key Performance Areas** **_ Property & Facilities_** - Overall responsibility for the effective management and running of the Company’s Tented Camp and Treehouse. To ensure the Lodge and...

  • Jr 410861 - Senior General Management Couple

    3 weeks ago

    Kruger National Park, South Africa HotelJobs.co.za Full time

    **Employer Description** 5 star game lodge in KNP. Newly renovated 5 star game lodge in Big 5 game reserve seeks a strong couple to manage the operations - lodge opens in January 2024. 24 sleeper with a staff compliment of 35. Your role will be to ensure the lodge is ready to open in January 2024, put all systems and policies in place and you will then...

  • Maintenance Manager

    2 weeks ago

    Kruger National Park, South Africa Kruger Shalati Full time

    Apr 6, 2023Remuneration: Negotiable DoELocation: Skukuza, Kruger National ParkJob level: seniorType: PermanentCompany: Kruger ShalatiJOB DESCRIPTIONA new and unique luxury hotel in Skukuza is seeking a Maintenance Manager. The hotel is situated in a unique setting in one of the world's most iconic national parks - with lions, leopards and elephants as your...

  • Camp Manager

    3 weeks ago

    Kruger National Park, South Africa HotelJobs.co.za Full time

    **Hospitality and Outdoor - New Vacancy - Camp Manager** **Luxury Lodge - Kruger National Park** **Requirements**: - Degree or equivalent from a reputable & recognized Hotel School (Advantageous) - At least 3-5 years Hospitality Management experience in a 4 or 5 star luxury lodge environment (Essential) - Sound experience in Hospitality positions minimum...

  • Maintenance Manager

    2 weeks ago

    Kruger National Park, South Africa HotelJobs.co.za Full time

    **Maintenance** **Manager.** World Class 5* Game Lodge Mpumalanga - Bordering Kruger National Park. Applicants to have experience in all or most of the areas referenced below. Applicants to have and inclination and passion for the technical aspects of a high end lodge operation. The position is a live-in position working on a 6 week on 2 week off...

  • Maintenance Manager

    2 weeks ago

    Kruger National Park, South Africa HotelJobs.co.za Full time

    High end luxury lodge part of an established group based in Kruger National Park is looking for a Maintenance Manager with an Electrical qualification & experience. - Oversee all maintenance on the property - plumbing, **electrical (domestic + high voltage)**, refrigeration, buildings, carpentry, waste management, water plant, cars, tractor, trailers, quad...