French Sportsbook Support Consultant

5 months ago


Cape Town, South Africa Initiate international Full time

**Join Our clients Team as a French Sportsbook Support Consultant**

Are you an avid sports enthusiast with a flair for French fluency? Your dream job awaits Become a key player in the online sports betting arena by joining our esteemed gaming operator as a **French Sportsbook Support Consultant**. Unleash your passion for sports and embark on an exhilarating journey with us

**Role Overview**:
**Key Responsibilities**:

- Assist customers in placing online sports bets, providing expert advice and support.
- Handle technical and account-related queries promptly and effectively.
- Stay updated on sports events through various resources, ensuring accurate responses.
- Collaborate with different departments for swift query resolution.
- Seamlessly onboard new customers, explaining promotions and requirements.
- Process deposits and ensure smooth account transactions.

**Requirements**:

- Fluent in French (Native proficiency).
- High School Diploma (Matric).
- 2-3 years’ experience in call centers, with a preference for 2 years in a sportsbook/casino environment.
- Willingness to work shifts.
- Strong customer service skills and in-depth sports knowledge.
- Familiarity with odds, betting, and computer literacy.

**How to Apply**:



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