Warehouse Manager

5 days ago

Germiston, South Africa Buzzblock Recruitment Full time

Warehouse Manager (Transport/Logistics) East Rand

The Warehouse Manager will be responsible for Managing the daily activities of an account or as allocated in a manner which meets the company objectives, maximises profits, grows the account and meets customer requirements. This involves management from customer service to financials to operational requirements as well as staff within the operation.

Key Responsibilities:
Operational
Ensure that all Standard Operating Procedures are known, understood, documented, in place, managed and maintained and enforced
Understand and know how to make use of the various systems in the business
Ensure optimal storage of stock through maximum utilisation of space (ABC)
Ensure cycle counts are carried out daily to maintain high stock accuracy levels with mínimal losses
Ensure stock takes are carried out as per the company and customer requirements
Ensure that all stock is checked and put away on a daily basis
Ensure that all queries are resolved within 24 hours
Review operational performance highlighting opportunities for improvement and increased productivity and implementing improvements
Ensure that all required reports are compiled, analysed and reported on to senior management as per the required periods
Ensure action based on analysis of report information
Ensure that the WIP report and statuses are maintained and that all POD’s are controlled
Ensure that discipline in instilled and maintained in the operation
Provide support to ensure that all orders are planned, picked and dispatched on time and correctly, in line with all Standard Operating Procedures
Ensure procedures are in place to ensure mínimal, if not no claims occur
Report to management on the functioning of the operation
Manage and maintain master data including product master and delivery point master applicable to the operation
Ensure that all the IT systems are working reliably and effectively
Maintain a good relationship with the customer
Manage, report on and resolve customer complaints and compliments
Manage the expectations of the customer and ensure high quality service levels

Staff
Establish and maintain the organisational structure to ensure adequate staffing by recruiting and placing capable staff in order to meet operational requirements
Ensure succession planning within the operation
Monitor staff performance
Manage leave, time and attendance of all staff
Drive skills development of staff through training and other initiatives as regularly as required
Identify problem areas and initiate IR and HR processes as required
Ensure that all HR and payroll records are in place and maintained (Job profiles, competencies, appraisals, wages etc)
Ensure that all staff are well managed, to improve productivity, reduce overtime and ensure that staff are motivated and productive
Quality, Health and Safety and KPI’s
Ensure that customer KPI’s are known, understood, measured, managed and maintained and reported on monthly
Ensure continuous improvement receives focus and is implemented
Ensure pro-active actions are taken within the operation
Ensure that all QMS procedures are implemented and maintained within the operation.
Ensure NCR’s/NCP’s and IO’s are raised daily and staff are motivated to use the system to improve the operations.
Ensure that all NCR’s/NCP’s and IO’s are closed off within the required lead times (5 working days)
Ensure that QMS targets and objectives are managed and maintained
Ensure standards of Health and Safety are maintained and that the requirements of the Occupational Health and Safety Act
Ensure that all monthly checks are carried out as required
Maintain housekeeping standards on a daily basis
Financials
Ensure that budgets are effectively managed and maintained
Manage and control all costs within the operation to maintain minimum costs
Manage the operational profit and losses month to month and report on its status to senior management
Make operational decisions which will improve the bottom line in parallel with operation efficiencies
Ensure that all additional operational expenditures (sundry billing) are authorised and recovered where applicable
Review and comment on monthly operating expenditures
Manage and maintain low levels of overtime with the goal to eliminate

Minimum Requirements:
Matric
Supply chain/logistics certificate/diploma/degree
Minimum 3-5 years experience in warehousing with management roles and responsibilities for at least 3 of the 5 years

Management and leadership skills
Computer literate
Good communication skills
Organisational skills
Ability to identify non-conformances as well as opportunities for improvement

Ability to make decisions
Ability to analyse data

Working knowledge of warehousing and stock control practices
Client requirements including cut off times and KPI’s
Financial principles, budgets, P&L, G&Ls, and invoicing
HR and IR regulations, policies, processes and p

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