Service Delivery Manager: Banking

Surgo (PTY) Ltd. has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge the gap between digital expectations and real outcomes for international companies with Digital Intelligence. Our client is recruiting for an IT...

**Overview of the Role**: Our Service Delivery Managers (SDM) are professional technical services managers responsible for co-ordinating the delivery of services into key clients. The SDM plays a vital role in creating long-term healthy client relationships, acting as the bridge between the client and our operational delivery team. The key responsibilities...

Sabio is a Global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions. - Sabio provides expertise and solutions that our customers’ need to respond to the ever-changing world. Our powerhouse products and...

**Company Overview**: Guud is a pioneering provider of innovative healthcare solutions committed to improving access to high-quality patient care. Our mission is to deliver essential healthcare services directly to communities through our advanced fleet of mobile healthcare units. We prioritize cutting-edge technology and a dedicated team to ensure...

Our BPO client is looking for Service Delivery candidates: Basic Function: This is a business and client facing role that ensures a seamless IT Service Management, helping business growth and creating value for business and their clients through IT intervention. We also do relationship management with business client IT teams Essential Functions Client...

**Exciting Opportunity for Deliveries Optimization Manager / Delivery Services Manager!** Our client, a prominent player in the foods and beverages manufacturing industry, is seeking a dynamic professional to join their team in the role of Deliveries Optimization Manager / Delivery Services Manager. **Purpose of the Position**: To optimize deliveries to...

The Service Delivery Manager is responsible for the delivery of Cloud MXDR service offering. This includes the following processes, responsibilities, and tasks: - Day-to-day functional management of the MXDR team and members - Project management for connecting customers to the Cloud MXDR - Preparing and monitoring the Cloud MXDR SLA for assigned...

**Purpose of the position**: Developing business growth opportunities by actioning the strategic goals of the organization and delivering a premium class service to our customers and future potential customers. **Duties and Responsibilities but not limited**: - Conduct monthly visits of your bank base - Maintain an accurate customer database and call...

Location: Cape Town - Base Salary: R785,200 per year - Check out our values-driven benefits below! Vera is a growing organization, with more than 100 full-time staff based in offices in Cape Town, Geneva, London, Mumbai, São Paulo, and Washington DC. We have been honored with Echoing Green, Rainer Arnhold, Dasra Social Impact, and Bluhm/Helfand Social...

Key Responsibilities: - Engage with customers in the closing stage of sales to begin to plan the onboarding process - Manage a comprehensive onboarding process through from welcome packs through to live running of our products or services. - Ensure all departments fulfil their role in the onboarding process and troubleshoot any issues that arise during the...

Advanced Diploma / DegreeMin 3 years Product Management experienceExp gained within the Financial Services / Banking industryExp with Transactional productsGrow account baseImplement product initiatives

Location: Cape Town - Base Salary: R444,500 per year - Check out our values-driven benefits below! - Join our innovative, global team using technology to transform the way the social sector engages with data. We run on passion, blending diverse skill sets and experiences with a collective mission to help organizations tackle challenges and achieve greater...

Peachtree Networks is looking for a Project Manager to join our team. The Project Manager is a key member of the Service Delivery Project Management Team. The Project Manager is expected to become familiar with project complexities and develop a working knowledge of the ongoing project work within their functional working group to offer assistance to the...

The Client Delivery manager is accountable for the design, implementation and maintenance of the Service Delivery and Planning strategy, framework, and Operating model. This role assesses the environment across functions to identify and implement innovative improvements to support more efficient and cost-effective Service Delivery. The Client Delivery...

Cape Town/ JHB Role Description The Delivery Manager leads all aspects of assigned delivery projects within one of the companys Solution Centres and actively drives projects to deliver to agreed time and quality commitments. The role requires an uncompromising focus on delivering to project milestones and the ability to motivate teams to achieve those...

Business unit, Department, Reporting **Business Unit**: DPS **Department**: Application Solutions (SAP COE) **Reports to**: SAP IT Service Delivery Core Description Responsible for co-coordinating the delivery of services into BCX - Application Solutions - SAP COE’s customers. Ensure long-term healthy client relationships, acting as the bridge between...

**PURPOSE OF THE JOB** Responsible for overseeing and managing the eCommerce department of the FPG FOODs company with a specific focus placed on Online & Delivery transactions. This entails planning, developing and managing FPG Foods’ digital strategy to improve eCommerce (KFC Online and Delivery) presence and achieve sales...

The IT Support / Service Delivery Manager reports directly to the CFO and is responsible for managing and improving all aspects of the company’s core IT infrastructure, maintaining SLAs with service providers, and defining and building on the broader IT strategy. *** **Key Responsibilities** The IT Manager will be responsible for the following: -...

Think of our headquarters as a career destination on the Cape Town beachfront - a breathtaking expanse of white sand and surf, against the backdrop of the world-famous Table Mountain.Surrounded by shops and a buzzing outdoor community that use the beach for world class events and leisure activities, our headquarters facilitates the perfect life balanced away...

**Primary Purpose** To accurately and efficiently process and record routine branch banking transactions. Promote and advise clients on banks products and services. **Minimum Requirements** **F**INANCE Financial Management - Manage expenses by minimizing losses, write offs and revenue leakages - Provides forex services to clients - Manage client accounts...