Trade Lane Co-ordinator

1 month ago

Johannesburg, South Africa Unique Personnel Full time

**Job Number**
- 69128

**Job Type**
- Permanent

**Job Title**
- Trade Lane Co-Ordinator (Freight Forwarding)

**Computer Skills**
- Ms Office

**Industry**
- Transportation - Logistics

**City**
- Johannesburg

**Province**
- Gauteng

**Processing a new order**
- Communicating with the Client Services team as well as Origin offices to discover the correct cargo details
- Selection of correct movement type (LCL / FCL) and use of the best viable shipping line and contract for that route
- Updating CargoWise regularly, accurately, and timely as per the SOP
- Providing consistent feedback to CS regarding the status of the shipments
- Conduct meetings with carriers, co-loaders, and shipping lines on service delivery

**Feedback**
- Updating CargoWise regularly, accurately, and timely as per the SOP
- Providing consistent feedback to CS regarding the status of the shipments

**Shipment updates and amendments**
- Ensure that any updates to the ETD / ETA are amended on CargoWise and that the correct vessel name, schedule is always displayed on the system and that feedback is provided to CS regarding any delays experienced

**Control**
- Attention to detail to pick up on mistakes made by origin offices or locally and taking corrective action to get the problem resolved

**Freight Rates**
- Understanding the freight contracts and rates that are negotiated with carriers and co-loaders
- Taking account of special rates (NAC’s) that have been negotiated for specific clients and ensuring that the correct NAC contract is used
- Using the freight rates knowledge to make calculated decisions on shipments when required**Inherent Requirements**

**Knowledge & Experience**
- Matric or equivalent of Senior certification
- Computer literate
- Modes - Ocean
- Minimum of 2 years’ experience in Freight Forwarding

**Skills**
- Conceptual, analytical, numeracy
- Query Resolution
- Communication
- Time management
- People Skills
- Ability to work under stress
- Attention to detail

**Attributes**
- Adaptability: Adjusting effectively to work with new structures, processes, and requirements
- Contributing to team success: Actively participating as a member of a team to move the team towards completing a goal
- Customer focus: Develop and sustain productive internal & external customer relationships
- Follow up: Monitoring the results of assignments
- Communication: Setting up ongoing procedures to collect and review information needed to manage activities
- Managing work: Effectively managing one’s time and resources to ensure that work is completed
- efficiently (includes time management)
- Stress tolerance: Maintaining stable performance under pressure or opposition
- Work standards: Assuming responsibility and accountability for successful completing assignments or tasks

**Training**
- Induction
- Quality Training

**What Qualification**
- Grade 12

**Minimum Qualification**
- Matric

**Status**
- Available

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