Senior Quality Assurance Manager
2 weeks ago
**Introduction**
Our Client, based in Durban, is looking for a Senior Quality Assurance Manager to join their team.
The Senior Quality Assurance Manager will be responsible for managing the design, development, and maintenance of quality control measures ensuring that the standards of the business are maintained.
**The successful incumbent will: -**
Be responsible for providing strategic compliance insights to all business stakeholders to ensure the business is kept safe
- trend/root cause analysis/sales conversion
Be responsible for process optimisation through technology to optimise sales compliance and insights
Oversee the development and project management of new QA evaluation strategies to support new campaigns and initiatives within the business and industry
Develop, upskill, and lead the managers and people within their structure
**Duties & Responsibilities**
Manage the implementation and continuous improvement of quality frameworks and structures.
Create and deploy an effective QA strategy that will deliver industry-leading customer experience.
Drive and support the delivery of quality improvement plans.
Manage reporting trends and opportunities for performance improvement as well as engage with appropriate stakeholders to share insights.
Allocate appropriate time and skillset resources for deep dive investigations and actionable insights around specific performance areas.
Mitigate business and customer risk exposure through the identification and eradication of issues relating to people, processes, and technology. This key role encompasses ownership of risk mitigation through solution-orientated analytics and sales insights to contribute to business growth. He/she will be the QA lead on critical deviations, investigations, Risk assessments, and root cause analysis as required.
**Desired Experience & Qualification**
Matric
Tertiary qualification (advantageous)
Proficiency in using Microsoft Office with Advanced Excel skills (formulae, pivot tables)
4-5 years experience - Quality Assurance Management - managing various QA team managers and QA managers.
Proven track record of building QA teams, and managing the function & direction of QA teams.
Diverse knowledge of QA systems and building QA scorecards
**Interested?
-
Contract: Manager Quality Assurance
1 month ago
Durban, South Africa Transnet Full time**_ Equity Statement :_** **_ Alternative Application Methods: (Completed Curriculum Vitae to be submitted)_** Post: E-mail: Fax: before the closing date of the advertisement. Note: if you have not been contacted within 30 days of the closing date of this advertisement please consider your We urge all our employees, clients, members of the public and our...
-
Quality Assurance Manager
1 month ago
Durban, South Africa Pro Talent Full timeOur client, a dynamic global manufacturing organization, is looking for a ** **Quality Assurance Manager, based in Durban. **MAIN FUNCTIONS** - To assure that all quality standards are always satisfied for all products. - Develop, execute, and manage procedures to guarantee that products fulfill quality, function, and reliability criteria before being...
-
Quality Assurance Officer
4 weeks ago
Durban, KwaZulu-Natal, South Africa W&RSETA Full timeW&RSETA's job vacancy, Career and RecruitmentJob title : Quality Assurance Officer jobs in KwaZulu-NatalJob Location : KwaZulu-Natal, DurbanDeadline : May 04, 2024Quick Recommended LinksJobs by LocationJob by industries The role of this position is to:To provide a professional, efficient and effective quality assurance function and service on W&RSETA...
-
Quality Assurance Insights Manager
1 month ago
Durban, South Africa Pollock and Associates Full timeQuality Assurance & Insights Manager Call Centre BPO Durban - Kwa Zulu Natal - South Africa A fantastic opportunity exists for a highly experienced Quality Assurance and Insights (QA&I) Leader to join an innovative, complex, and rapidly growing BPO business. The role holder will be accountable for delivering all aspects of the QA&I plan, ensuring the...
-
Quality Assurance and Insights Manager
1 month ago
Durban, South Africa O'Dwyer Personnel Full time**POSITION**: Quality Assurance & Insights Manager **REPORTS TO**: Centre of Excellence Executive **BASED IN**: Durban, Mount Edgecombe A fantastic opportunity exists for a highly experienced **Quality Assurance and Insights (QA&I) Leader** to join an innovative, complex, and rapidly growing BPO business. The role holder will be accountable for delivering...
-
Quality Assurer
4 weeks ago
Durban, South Africa Huhtamaki Group Full timeInspired to grow with your experience, learn and share with new colleagues? Huhtamaki is a key global provider of sustainable packaging solutions for consumers around the world, enabling wellbeing and convenience. Our innovative products protect on-the-go and on-the-shelf food and beverages, ensuring hygiene and safety, and help prevent food waste. We are...
-
Quality Assurance Agent
1 month ago
Durban, South Africa Urban Lifestyle Rewards Full time**About us** Urban Lifestyle Rewards is a small business in UMHLANGA PLAZA. We are professional, agile, and our goal is to Urban Lifestyle Rewards are looking for an experienced quality assurance consultant who has attention to detail,applicant must pose a keen ability to adhere to SLA, we offer a competitive basic salary and an awesome working environment....
-
Quality Assurance Agent
4 weeks ago
Durban, South Africa urban lifestyle rewards Full timeUrban Lifestyle Rewards are looking for an experienced quality assurance consultant who has attention to detail, applicant must pose a keen ability to adhere to SLA, we offer a competitive basic salary and an awesome working environment. We pride ourselves with quality and look forward to having awesome people join our rapidly growing Team!! - Full Training...
-
Quality Assurance Agent
4 weeks ago
Durban, South Africa Urban lifestyle Full time**Quality Assurance Agent required** The offer: - R4500 Basic Salary plus + Commission * - An awesome working environment The Requirements: - 1 years experience in Quality assurance - Matric - Good knowledge of excel. - Good communication skills. - Clear Criminal record. **Salary**: From R4,500.00 per month Ability to commute/relocate: - Phoenix,...
-
In Service Trainee Quality Assurance
1 week ago
Durban, South Africa Coca-Cola Beverages Africa Full timeCoca-Cola Beverages South Africa (CCBSA) has an exciting opportunity in our Manufacturing department. We are looking for talented individuals with relevant skills and experience for an In-Service Quality Assurance, at Phoenix CCBSA. The successful candidate will report directly to the Quality Assurance Manager.
-
Quality Assurance Food Technician
2 weeks ago
Durban, South Africa Adzuna ZA B C2 Full timePosition: Quality Assurance Food TechnicianLocation: Durban NorthMinimum Qualifications Required:Grade 12National Diploma In Quality Assurance/National Diploma In Food Technology2-3 yrs + Experience working in a FMCG/Food manufacturing sectorKnowledge of the Occupational Health and Safety (OHS) Act is a mustKnowledge of FSSC 22000 Food Safety Management...
-
Quality Assurance Food Technician
2 weeks ago
Durban, South Africa Stratogo Full timePosition: Quality Assurance Food TechnicianLocation: Durban NorthMinimum Qualifications Required: Grade 12 National Diploma In Quality Assurance/National Diploma In Food Technology 2-3 yrs + Experience working in a FMCG/Food manufacturing sector Knowledge of the Occupational Health and Safety (OHS) Act is a must Knowledge of FSSC 22000 Food Safety...
-
Senior Training and Quality Manager
4 weeks ago
Durban, South Africa Webhelp Full time**Job Advert** Reimagine your career** Join our team as a Senior Training & Quality Manager and be responsible for delivering exceptional training and maintaining high-quality standards at Concentrix + Webhelp. With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a...
-
Senior Training and Quality Manager
4 weeks ago
Durban, South Africa Webhelp Full time**Advisor** **Location** - Durban, South Africa**Language** - English*** **Job Advert**: **Reimagine your career** Join our team as a Senior Training & Quality Manager and be responsible for delivering exceptional training and maintaining high-quality standards at Concentrix + Webhelp. With game-changers in over 70 different countries, we celebrate our...
-
Quality Assurance Agent
3 hours ago
Durban, KwaZulu-Natal, South Africa Talksure Full timeTalksure has a fantastic opportunity for Quality Assurance Agents. Do you have the below experience and are you looking for a career in a well renowned FSP? Then Yes TALKSURE is the place to be.DUTIES AND RESPONSIBILITIESCreate scorecards providing accurate feedbackListening to and assessing callsProvide accurate feedbackReport on any trends or patterns that...
-
Quality Assurance Food Technician
1 week ago
Durban, South Africa Adzuna ZA B C2 Full timePosition: Quality Assurance Food TechnicianLocation: DurbanMinimum Qualification Requirements:Grade 12National Diploma In Quality Assurance/National Diploma In Food Technology3+ Years experience working in a FMCG/Food Manufacturing SectorKnowledge of the Occupational Health and Safety (OHS) ActKnowledge of FSSC 22000 Food Safety Management SystemKnowledge...
-
Quality Assurance Food Technician
1 week ago
Durban, South Africa Stratogo Full timePosition: Quality Assurance Food TechnicianLocation: DurbanMinimum Qualification Requirements:Grade 12National Diploma In Quality Assurance/National Diploma In Food Technology3+ Years experience working in a FMCG/Food Manufacturing SectorKnowledge of the Occupational Health and Safety (OHS) ActKnowledge of FSSC 22000 Food Safety Management SystemKnowledge...
-
Quality Assurance Food Technician
1 week ago
Durban, South Africa Stratogo Full timePosition: Quality Assurance Food TechnicianLocation: DurbanMinimum Qualification Requirements: Grade 12 National Diploma In Quality Assurance/National Diploma In Food Technology 3+ Years experience working in a FMCG/Food Manufacturing Sector Knowledge of the Occupational Health and Safety (OHS) Act Knowledge of FSSC 22000 Food Safety Management System...
-
Director of Quality
3 days ago
Durban, South Africa ABC Worldwide Full timeJob Description: Lead and manage the Quality department within a BPO setting Develop and implement quality assurance strategies and programs Monitor and evaluate quality metrics to ensure compliance and improvement Collaborate with other departments to enhance quality processes and...
-
Quality Assurance Officer
5 hours ago
Durban, South Africa Armstrong Appointments Full timeMain job function To develop automated testing robots and to perform quality assurance on developed systems as per business specifications and provide administrative support to the development team in order to achieve project deliverables of the highest standards. Automated Testing Development: Learn and become proficient in UiPath for developing automated...