Administration Clerk

1 day ago

Pretoria, South Africa Fidelity Services Group Full time

**Fidelity Cash Solutions - CashMaster, Waltloo**

**Reporting to: Risk Analysis Manager**
A vacancy exists for an Admin Clerk / PM Co-Ordinator for Fidelity CashMaster in Waltloo reporting to the Risk Analysis Manager. The main purpose of the position is to provide co-ordination, administrative support as well assist with the day to day administrative processes and procedures in the Operations Department.
***
**Minimum Requirements**
- Matric / Grade 12 / National Senior Certificate
- Administrative qualification will be advantageous.
- At least 3 Years’ experience as an Administrator/Personal Assistant reporting to Senior Management.
- Outstanding customer service skills
- Excellent technical, problem solving and analytical skills
- Advanced Excel, MS Word and Power Point proficiency.
- Strong written and oral communication skills
- Ability to work independent and part as a team
- Ability to work under pressure and meet targets and deadlines
- Able to work effectively in a complicated environment with mínimal management guidance/supervision
- Attention to detail
- Ability to resolve conflict effectively.
- Highly motivated and enthusiastic.

**KEY PERFORMANCE AREAS**:

- Assist Technicians with PM’s
- Co-ordination of data between CashMaster and Clients.
- Office administration and general Administrative duties.
- Minute taking at selected meetings and engagements.
- Maintaining of strict confidential protocols regarding correspondence and communication.
- Liaising with different levels of management and act as ambassador of the Fidelity CashMaster business specially with clients
- Consolidate management information and reports.
- Compiling daily, weekly and monthly reports.
- Typing of documents, reports and preparation of data
- Assisting in queries and day to day co-ordination of operational tasks related to area of responsibility.
- Strong Timeline Management

**CORE COMPETENCIES**
- Ability to maintain confidentiality and handle office matters with utmost professionalism.
- Strong interpersonal and communication skills with diplomacy and tact to interact effectively at all levels.
- Above average report writing skills.
- Organizing skills.
- Initiative skills.
- Time Management skills.
- Attention to detail.
- Team player.
- Self-development
- Self-motivated & Independent operator.
- Delivery-orientated and deadline-driven
- High emotional intelligence (EQ) required.
- Professional interpersonal communication (written and verbal).
- Able to function in an unstructured environment.
- Build relationships across the business
- Ownership and accountability and decision making skills.

**_Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate._

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