Service Consultant

2 weeks ago


Nelspruit, South Africa Staff Solutions Full time

**Mpumalanga**, Nelspruit**

**Negotiable - Negotiable Monthly Cost To Company (Market related)**

**NEW VACANCY ALERT**
**Our client in the Finance/Insurance industry seeks to fill the role of Service Consultant (Short-Term Insurance) to join their operations in Nelspruit, Mpumalanga.**

**Responsibilities and work outputs**:
***
- **Servicing of dedicated client portfolios**
***:

- **Credit control/Unpaid Debit Orders/Account Queries**
***:

- **Maintaining and building client relationships**
***:

- **Delivering excellent client service**
***:

- **Maintaining and improving agreed client service levels**
***:

- **Thorough knowledge of short-term insurance products**
***:

- **Retention of current client portfolio**
***:

- **Growing current client portfolio**
***:

- **Identifying cross selling opportunities and provide leads**
***:

- **Assist clients with claim forms and queries**
***:

- **Day to Day management/assistance to clients and ensuring portfolio profitability**
***:

- **Underwriting on multi claimants/high loss ratio clients**
***:

- **Processing of Renewals**
***

***

**Competencies required**:
***
- **Technical Retail Acumen**
***:

- **Portfolio Management**
***:

- **Risk awareness**
***:

- **Cross-selling/Lead Referral**
***

***

**Experience and Qualifications**:
***
- **3 Years' Experience in Servicing (Short Term Insurance)**
***:

- **Matric/Grade 12**
***:

- **FAIS Credits (min 30 credits in short term insurance if date of first appointment is before 2010); or if date of**
***:

- **first appointment is on or after 01/01/2010, a full recognised qualification as per the FSCA qualification list**
***:

- **FAIS Regulatory examination for Representatives(RE5)**
***:

- **18 CPD (continuous professional development) points**
***

For more information please contact:
**Kailyn Kilian


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