Operations Specialist

2 weeks ago


Durban, South Africa Unique Personnel Full time

**Job Number**
- 67137

**Job Type**
- Permanent

**Job Title**
- Operations Specialist

**Computer Skills**
- MS Excel,MS Outlook,MS Word

**Industry**
- Retail/Franchise

**City**
- eThekwini (Durban)

**Province**
- Kwazulu Natal

**Site Visits**

**Sites that you are responsible for MUST be visited Minimum once a Month**
- Call Owner / Manager
- Confirm meeting in writing
- Date & Time & Place

**Meeting (minutes must be taken and filed accordingly on One Drive)**
- All information must be on your laptop (Power BI) ready for your presentation
- Past 3 months data (from the date of your meeting)
- Turnovers
- Waste reports
- Discuss stock levels - are they in order, can they be improved, up or down. Can we increase or decrease stock on specific days of the week?
- If the Owner / Manager has a specific budget, discuss with him and ask for performance feedback
- Feedback on delivery times
- Are the Drivers performing their duties?
- Taking Stock
- Issuing Stock
- Entering all the information on the APP as required
- Are they representing Company correctly?
- Discuss LTO’ s that have happened. Any feedback?
- Although not responsible for Marketing at site level, discuss how they can improve sales by Marketing their store. Company can assist with advice, and can design whatever is required at no cost
- Tele Consultant will be available for them to discuss any stock issues. Keeping in mind that company requires min 48 hours to increase or decrease stock levels

**Check List**
- Check
- Marketing POS in the store and outside areas
- Cabinet
- Current condition
- Branding (stickers)
- Screen
- Pricing
- Marketing
- Cleanliness
- Stock levels
- Random discussion with staff members on duty if they have any problems, or feedback from customers
- Ops Specialist to be on standby 24/7/365
- Phones to be kept on 24/7
- What’s-App messages on all relevant groups, to be read and replied within 10 minutes of receipt
- E mails to be checked and actioned within 2-3 hours of receipt
- No leave permitted during Festive Season period, or “Holiday Periods” (e.g., Easter)
- Ops Specialist in uniform always:

- Summer - Khaki pants / White Golf Shirt
- Winter - Khaki pants / Long Sleeve White Shirt / Branded Black Jacket or Green Sleeveless Sweater
- Ops Specialist with Company Cars
- Car Always Clean
- Branding intact
- Monday morning, all OPS Specialists to complete paperwork in the office and attend meetings.
- Keep Logbook, distance travelled, km’s etc
- Submit weekly report to Director, 24 hours prior to meeting
- Submit weekly site schedule to Director, 24 hours prior to meeting
- Make sure budgeted roll-out of sites are adhered to and on time
- Site Selection in conjunction with Regional Manager
- Submit Monthly roll-out plan for the following month, by the no later than the** 7**th** of each month
- Sites must be approved, signed off, Credit App complete, Contract signed, and payment received
- Be on the “look-out” for new potential sites and vendors at all times
- Contracts must be approved and checked by regional Manager
- Any negotiations with contracts, must be done with Regional Manager
- Position of stand / cabinet to be approved by Regional Manager
- Monitor position of cabinet/stand, should sales not meet the minimum requirements, move to another position if necessary
- Ensure Cabinets / Stands have sufficient stock at all times, taking waste levels into consideration
- Drivers (Day & Night Shift)
- Driver training at least once a month
- Test drivers with App
- Insure drivers have working phones
- Insure drivers have sufficient data
- Insure drivers have cleaning kits
- Insure drivers have back-up book
- Drivers to be accompanied at least once a month on a route, on the truck
- “Un-announced “driver check at least every 5 weeks. Ops Specialist to arrive on site before the truck arrives and monitor if the driver is performing his functions as required
- Attend Cabinet / Stand installation, minimum 24 hours prior to launch date
- Check that pricing is correct and bar codes are tested
- Place all Marketing material prior to launch
- Train ALL staff and management before opening - Brand Knowledge / Product Knowledge / FAQ that they can answer / Complaints procedures / Waste procedures / Ordering procedures
- Attend Launch of sites - Min One hour before site opening / Attend Min 2 hours, or longer if required by Owner / Manager
- Discuss any outstanding debts with Finance department, or Director and action accordingly
- Submit Cabinet / Stand weekly installations to Finance (accurate number of sites), by no later than **8:00 am on a Monday morning**. By Vendor, by region.
- Prepare for Monday Morning OPS meeting
- Ensure that cabinet/stands and screen stock is available according to the monthly schedule and delivered to the region / installer on time.
- Ensure that the installer (Cabinet & Screen) has been briefed, in writing, when and where the installation is taking place.
- Ensure all necessary c


  • Operations Specialist

    2 weeks ago


    Durban, South Africa F & G Sourcing Specialist Full time

    **F and G Sourcing Specialist** is assisting a **highly innovative Logistics client** that is seeking a **skilled Operations Specialist** to join their company that is based in **Durban.** Full-time position. Rotational function includes working night and weekend shifts. **Requirements to fulfil responsibilities**: - Matric - Post matric qualification...


  • Durban, South Africa F and G Sourcing Specialist Full time

    Our reputable Retail client based in La Lucia, Durban, is seeking a skilled **IT Security Specialist **to join their team. **Salary**: R15 000 - R35 000 Per Month (based on experience) **Introduction**: The Security Specialist will provide support to infrastructure and systems at a technical/security level, mediate/facilitate with Third Parties to assist...

  • Machine Operator

    1 week ago


    Durban, South Africa Labour Recruitment Specialist Full time

    Our client in Production and Manufacturing sector, is looking for seasonal employees with previous experience in the Cold storage and Fruit Handling industry, available to start work immediately, with traceable references and of sober habits for the following job function: - Reach Truck or Forklifts operators(minimum 3 years exp.) **NB: ONLY APPLY IF YOU...


  • Durban, KwaZulu-Natal, South Africa ATS Test Full time

    About the RoleThe People Operations Specialist will play a key role in implementing and maintaining effective HR processes and procedures across the organization.

  • Operations Manager

    3 weeks ago


    Durban, South Africa F & G Sourcing Specialist Full time

    Our reputable client within the Quick Service Restaurant (**QSR**) industry is seeking an **Operations Manager** to join their team based in KZN. **The Operations Manager must be on standby (according to the needs of the business).** **There will also be extensive travelling involved.** **Salary**: R20 000 - R25 000 per Month Nett. **Requirements**: -...


  • Durban, KwaZulu-Natal, South Africa The Wright Recruitment Full time

    About the RoleThis Senior Operations Specialist position is responsible for managing engineering projects across various disciplines, including mechanical, electrical, and civil engineering. The incumbent will work closely with cross-functional teams to ensure seamless project execution and delivery.


  • Durban, KwaZulu-Natal, South Africa Clicks Group Limited Full time

    About the Store Operations RoleWe are seeking a highly organized and detail-oriented Store Operations Specialist to join our team. The successful candidate will be responsible for overseeing daily store operations, maintaining accurate records, and providing exceptional customer service.The ideal candidate will have a strong understanding of retail...


  • Durban, KwaZulu-Natal, South Africa Staff Connection Full time

    A leading online retailer is seeking a highly skilled Operations and Maintenance Specialist to join their Supply Chain team in Durban. The successful candidate will have a strong background in facilities management and be able to oversee the smooth operation of our DC.The Operations and Maintenance Specialist will be responsible for ensuring that all...


  • Durban, KwaZulu-Natal, South Africa AMS Personnel Group Full time

    We are seeking an accomplished Business Operations Specialist to join our team in Umhlanga. The ideal candidate will have a strong background in business operations, excellent analytical skills and be able to work effectively in a fast-paced environment.About the Role:Responsible for managing all aspects of business operations, including financial planning...


  • Durban, KwaZulu-Natal, South Africa Talent Sam Full time

    Are you a highly organized and detail-oriented individual with a passion for logistics? Do you have experience in supply chain management and shipping operations? If so, we encourage you to apply for the Operations and Logistics Specialist position at Talent Sam.In this role, you will be responsible for overseeing the shipping process from start to finish,...


  • Durban, KwaZulu-Natal, South Africa The Chemical Engineer Full time

    Detailed Job DescriptionWe are looking for a Technical Operations Specialist with expertise in WCM and Lean Manufacturing principles. The ideal candidate will have experience in eliminating losses, improving efficiency, and optimizing processes.Leverage technical knowledge to drive process improvements.Apply WCM and Lean Manufacturing principles to eliminate...


  • Durban, KwaZulu-Natal, South Africa MASA Outsourcing (Pty) Ltd Full time

    About the Job:This is a unique opportunity to join a dynamic team as a Financial Operations Specialist. The successful candidate will be responsible for managing the day-to-day financial operations, including bookkeeping, accounts payable, and accounts receivable.The ideal candidate will have a thorough knowledge and experience of operational accounting,...


  • Durban, KwaZulu-Natal, South Africa Cosmix Retail PTY Ltd Full time

    We are seeking an experienced Operations Support Specialist to join our team at Cosmix Retail PTY Ltd. As an integral part of our Operations Department, you will play a crucial role in ensuring the smooth and efficient day-to-day operations of the company.Key Responsibilities:Organize events, schedule meetings, and make travel arrangements as needed.Manage...


  • Durban, KwaZulu-Natal, South Africa Hollywoodbets Full time

    About the RoleWe are seeking a highly skilled Telecommunications Operations Specialist to join our team in Umhlanga, Durban.The successful candidate will provide operational support to our Mobile, Retail, Stakeholders team nationally and assist the Value-Added Services department with back-end systems administration.Key Responsibilities:Ensure sales figures...


  • Durban, KwaZulu-Natal, South Africa Games Global Operations Limited Full time

    Games Global Operations Limited is a leading provider of innovative gaming solutions. We are currently seeking a skilled Software Development Expert to join our team.Job Description:The Technical Solutions Specialist will be responsible for designing, developing, and maintaining software applications that meet the company's requirements. This involves...


  • Durban, KwaZulu-Natal, South Africa Ramsay Engineering Full time

    We are seeking an Operational Data Specialist to join our team at Ramsay Engineering.This role involves integrating operational information to enhance decision-making across the business.Key Responsibilities:Analyze data to identify trends, patterns, and insights to inform business decisions.Establish dashboards for data analysis, enabling continuous...


  • Durban, KwaZulu-Natal, South Africa Spar Group Limited Full time

    As a Financial Operations Specialist, you will be responsible for managing the entire leave process, processing salaries, and maintaining system databases. You will also be responsible for loading new employees, updating records, processing terminations and transfers, and any other changes.The successful candidate will have a minimum of 5 years' experience...


  • Durban, KwaZulu-Natal, South Africa OneCall24 Limited Full time

    Job Description:OneCall24 Limited is seeking a highly skilled and detail-oriented Booking Operations Specialist to join our team. As a key member of our operations department, you will be responsible for facilitating the booking process and ensuring seamless customer experiences.The ideal candidate will have strong organizational and multitasking abilities,...


  • Durban, KwaZulu-Natal, South Africa Stratogo Full time

    About the Role">This is an exciting opportunity for an experienced Operations Management Specialist to join our team at Stratogo. As a key member of our operations team, you will be responsible for ensuring the effective and efficient management of our operations within the ACSA External Yard KZN contract.The successful candidate will have a strong...


  • Durban, KwaZulu-Natal, South Africa Clicks Group Limited Full time

    About The JobWe are looking for: A highly motivated Retail Operations Specialist who can deliver exceptional customer service and drive sales growth through effective cross and up selling.Key Responsibilities:To provide detailed product knowledge to customers.To maintain a high level of customer satisfaction through excellent service delivery.To identify...