Customer Services Manager

 We are searching for a friendly and highly analytical customer service specialist to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, and provide training to new hires.A top-notch Customer Service Specialist...

Carrol Boyes is a renowned South African designer and manufacturer of functional art pieces, specializing in homeware and lifestyle products. With creativity, craftsmanship, and innovation being the core values of the brand, Carrol Boyes has become a leading homeware retailer both locally and internationally. We are committed to delivering exceptional...

Carrol Boyes is a renowned South African designer and manufacturer of functional art pieces, specializing in homeware and lifestyle products. With creativity, craftsmanship, and innovation being the core values of the brand, Carrol Boyes has become a leading homeware retailer both locally and internationally. We are committed to delivering exceptional...

Carrol Boyes is a renowned South African designer and manufacturer of functional art pieces, specializing in homeware and lifestyle products. With creativity, craftsmanship, and innovation being the core values of the brand, Carrol Boyes has become a leading homeware retailer both locally and internationally. We are committed to delivering exceptional...

Carrol Boyes is a renowned South African designer and manufacturer of functional art pieces, specializing in homeware and lifestyle products. With creativity, craftsmanship, and innovation being the core values of the brand, Carrol Boyes has become a leading homeware retailer both locally and internationally. We are committed to delivering exceptional...

Carrol Boyes is a renowned South African designer and manufacturer of functional art pieces, specializing in homeware and lifestyle products. With creativity, craftsmanship, and innovation being the core values of the brand, Carrol Boyes has become a leading homeware retailer both locally and internationally. We are committed to delivering exceptional...

**Role Duties and Responsibilities**: - Develop and implement customer service policies and procedures to improve overall customer experience - Track and monitor key customer service metrics and report on performance to senior management - Collaborate with other departments to identify and resolve any issues impacting customer satisfaction - Implement...

An exciting opportunity for a **Customer Services Manager** is available within a reputable Oil & Gas company in Cape Town. **Salary**: R663 664 inclusive of Pension Fund and medical aid **Requirements**: - Tertiary degree or equivalent diploma in Business Management or marketing - 3 years’ experience in Sales or Customer service - Experience in a...

Job DescriptionEngaging with Customers through multiple channels to resolve their queries in a manner that meets and exceeds the needs of our customers and limits any reputational damage to the brand. This is done in-line with our strategic intend, operational policies and applicable regulations. The role forms part of the overall value chain in partnership...

Job DescriptionKey Responsibilities AreasMain purposeThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly.                                                         ...

Job DescriptionKey Responsibilities AreasMain purposeThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly.                                                         ...

Our client is looking for a customer service manager who has with 5 years’ experience in short term insurance industry with 2-3 years managing staff with an extensive knowledge of short Term Insurance to manage a team of service consultants Salary R650 000-00 pa plus Incentives plus pension plus medical plus Incentives plus 13th Cheque **Experience and...

Job DescriptionJob DescriptionMain purposeThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly.                                                                 ...

Job DescriptionPrimary Job Duties & ResponsibilitiesRole involves handling inbound calls from customers/agents to resolve queries on their accountsRole requires providing excellent customer service on queries related to processing insurance policy related transactions – new business, renewals, amendment, enquiries, etc. received from CustomersReview and...

Job DescriptionMain purposeThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly.                                                                           ...

**Responsibilities**: - Efficiently handling sales orders, ensuring accuracy and timeliness. - Capturing invoices upon receipt of stock and processing credit transactions. - Overseeing the non-muster stock from receipt to dispatch, including monthly stock takes and reporting. - Preparing back-order reports and sending updates. - Assisting with travel...

**The Company**:Bet.co.za **Role Name**: Customer Service Agent **Location**: Somerset Road, Green Point, Cape Town **Hours of work**: Weekday shift: 07h00-16h00 and 15h00-00h00, Weekend shift: 08h00-16h00 and 15h00-23h00 and on call schedule **Role summary**: A Customer Service Agent is required to improve customer satisfaction, customer service...

A fantastic opportunity has come up for an outgoing person who is passionate about customer service. You will be required to call on 10 - 15 clients per day in order to ensure service level agreements are being met and that they are receiving excellent customer service. There is some flexibility in your day and you are required to self-manage your time. We...

REQUIREMENTS: - Matric certificate required - Customer service experience 3 years + - Well articulated - Computer literate - Basic + Commission **Job Types**: Full-time, Permanent **Salary**: R6,000.00 per month

To maintain excellent customer relationships through effective service delivery; to assist Account Managers with daily tasks with the objective of retaining and growing the defined portfolios. To actively resolve all client queries that have been escalated to Service Consultant within a reasonable timeframe and to actively identify leads for respective Key...