Supplier Returns Clerk
2 weeks ago
**SUPPLIER RETURNS CLERK (B2)**
**Functions**
- Liaise with customer credit department aspect by monitoring complaints, claims, credits
- Liaise with the Procurement Department with regard to queries received and follow up on response
- Monitor and follow up with the suppliers on credit returns i.e., expired stock, product complaints and errors etc.
- Monitor the Booking outs of stock by raising claims with suppliers, reps or agencies
- Participate in the weekly or annual stock take activities for the entire warehouse
- Complete the claims documentation of the previous day before proceeding to current
- Keep register of goods returned and confirm this as accurate.
- Check if goods have been booked in out of main stock by stock clerk, as for request to RTS
- Draw recall invoices and send back to suppliers.
- Liaise with buyers and gain authorization concerning return policy on promotions and expired goods
- Arrange for upliftment of authorized. Follow up
- Comply to OHS ACT***
**Knowledge Required**
- Relevant Standard Operating Procedure
- Good product knowledge
- Numeracy
- Good general warehouse practice
**Educational Qualifications and Skills**
- Matric
- 2 years’ experience in supplier claims returns /receiving process knowledge or policy / MS Word and Excel knowledge
- Communication Skills
- Planning Skills
- Time Management Skills
- Interpersonal Skills
- Office Admin experience advantageous
- Oracle System experience advantageous
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