Control Room Operator

7 months ago


Worcester, South Africa Fidelity Services Group Full time

**MAIN PURPOSE OF JOB**:
The aim of a Monitoring Centre Associate I is to handle incoming signals and the monitoring of all Response and Patrol resources.

**QUALIFICATION & EXPERIENCE**:

- Grade 12 (Matric)
- Grade C PSIRA Registered

**Responsibilities and duties**:
**1. Administration**
- Monitor and action emergency and non-emergency signals
- Phoning of the Premises/ Clients/ Key holders
- Recording all relevant information into the activations by means of computer
- Record and report all incidents and accidents to the senior on duty
- Ensure all relevant administrative work and handled signals are completed
- Monitoring and action of vehicle violations
- Updating of timesheets

**2. COMPUTERS AND EQUIPMENT MANAGEMENT**
- Report any faults to the appropriate authority on duty
- Not abuse the use of company telephones for private telephone calls
- Effective use and compliance of safety and zero harm standards

**3. TIDINESS OF THE MONITORING CENTRE**
- Responsible for a clean and tidy workstation

**4. CLIENT LIAISON**
- Telephonic assistance with any problems or complaints
- Updating of client information i.e. holiday instructions/other client information to be given to Monitoring Associate IV/V
- Reporting of any faulty alarm systems through the appropriate channel(s)
- Sales leads to be recorded and reported through the appropriate channel(s)

**5. GENERAL**
- Have sound knowledge about all facets pertaining to your position
- Attend all required meetings and training sessions
- Not abuse company telephone for private calls

**6. STANDARD OPERATING PROCEDURES**
- Standing Operating Procedures must be upheld
- Meeting and keeping on agreed upon service level and performance targets
- High standard of service must be upheld

**7. ADHOC**
- Assisting with other ad-hoc tasks and projects as and when required

**_

**_ Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate._


  • Controller

    15 hours ago


    Worcester, South Africa Fidelity Services Group Full time

    The above position is vacant at our Worcester Branch. The overall purpose of this position is to work in the CIT Control Room, to ensure an efficient flow of schedules, issuing of confidential information and tracking of the fleet. **Minimum Requirements**: - Clear criminal record - PSIRA accredited at least with Grade C - At least 1 years’ control room...

  • Dining Room Server

    3 weeks ago


    Worcester, Western Cape, South Africa Wild Dreams Hospitality Full time

    Job Title: Dining Room Server">Overview:Wild Dreams Hospitality is seeking a skilled and experienced Waiter to join our team. As a key member of our front-of-house staff, you will be responsible for delivering exceptional customer service and ensuring a memorable dining experience for our guests.">Salary and Benefits:The estimated salary for this position is...


  • Worcester, South Africa KWV SA Full time

    **Purpose**: To provide steam for distillation by operating a coal fired boiler as needed and be an integral part of the maintenance team during shut down periods. **Minimum Requirements**: - Grade 12 - Code B License - Have a valid boiler operators certificate - Previously worked in boiler room - Have a technical aptitude - Willing to perform ad hoc and...

  • Boxroom Operator

    7 months ago


    Worcester, South Africa Fidelity Services Group Full time

    **Reporting to the Branch Manager** The above position is vacant at our Worcester Branch. The overall purpose of this position is to distribute and receive consignments. **Minimum Requirements**: - Clear criminal record - PSIRA accredited with a minimum Grade C qualification is advantageous - At least 1 years’ experience in security industry or similar...

  • Fleet Controller

    7 months ago


    Worcester, South Africa Exceed Recruitment and Human Resource Consultants Full time

    **Reference**: 7877 DB **Consultant**: Dorei Barnes The Fleet Controller is responsible to control vehicles, equipment, and staff in ensuring that deliveries are executed on time and in accordance with the Service level Agreement (SLA) conditions and all administration is completed timeously and accurately. **Qualifications**: Senior certificate or...

  • Process Controller

    5 days ago


    Worcester, South Africa Logic 360 Group Full time

    JOB SUMMARY: - This person will be responsible to monitor the performance of the plant within a shift period; do the required water analysis, compile and issue relevant reports; adjust the parameters of the plant in order to achieve the required water quality and quantity; strive to minimise the consumption of chemicals and electricity; liaise with the...

  • Coffee Shop Manager

    7 months ago


    Worcester, South Africa Western Province Caterers Full time

    We are recruiting for a **Coffee Shop Manager** to join our awesome team. **Job Classification**: Permanent The **CSM **will be responsible for monitoring the quality of the food, service and making sure that the business unit performs well. **Duties & Responsibilities**: - Discuss catering arrangements; - Plan menu and communicate with staff; - Daily...

  • Catering Manager

    5 days ago


    Worcester, South Africa Western Province Caterers Full time

    **Job description** We currently have a permanent position for an energetic, go-getter **Catering Manager **for a business unit based in Worcester (**Western Cape**) **Responsibilities but not limited to** - Cooking and preparation of meals; - Discuss catering arrangements; - Plan menu and communicate with staff; - Daily costing sheets to be completed; -...

  • Plant Operator

    7 months ago


    Worcester, South Africa Vine Full time

    Our client in Worcester is in need of a Plant operator to join their team/ **Responsibilities**: Basic process control on a SCADA system. Basic Lab tests to be done each day. Test results to be interpreted to make process control decisions. Basic fault finding/problem solving regarding equipment breakdowns. Basic maintenance on equipment. E.g. oil...


  • Worcester, South Africa MCH International Recruitment Full time

    Will be responsible to monitor the performance of the plant within a shift period; do the required water analysis, compile and issue relevant reports; adjust the parameters of the plant in order to achieve the required water quality and quantity; strive to minimise the consumption of chemicals and electricity; liaise with the Plant Supervisor to implement...


  • Worcester, South Africa Enshrine Placements Full time

    **Process Controller, Worcester, Western Cape, 981728-38** We are currently looking for a Process Controller Plant Operator to be responsible to monitor the performance of the plant within a shift period; do the required water analysis, compile and issue relevant reports; adjust the parameters of the plant in order to achieve the required water quality and...

  • Plant Operator

    2 days ago


    Worcester, South Africa Trillium Consulting Full time

    Summary: Qualifications: - National senior certificate (Matric/Similar) - National technical certificate (N3) - Drivers License - Basic first aid & firefighting preferred **Responsibilities**: - Plant operation & monitoring - The continuous monitoring (SCADA) and control of all operational parameters of the waste-to-value process plant - Operate process...

  • Supervisor, Operations

    7 months ago


    Worcester, South Africa Brambles Group Full time

    CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more...

  • Operations Assistant

    11 hours ago


    Worcester, Western Cape, South Africa Helderberg Personnel cc Full time

    We are seeking a highly skilled and organized individual to join our team as an Operations Assistant at Helderberg Personnel cc. As an integral part of our operations, you will be responsible for managing various administrative tasks.About the RoleThis is a permanent position that requires a tertiary qualification in a relevant field, coupled with 3 years of...

  • Operational Manager

    1 week ago


    Worcester, South Africa CA Support Full time

    Western Cape , Worcester Our client provides comprehensive logístical solutions, transport and warehousing, to their clients and is recruiting for an OPERATIONAL MANAGER, to be based in the Breede River Valley. The position is responsible for the optimal operation of the transport and logistics operations (fleet of, among others, 100 trucks) and the...

  • Hse Controller

    7 months ago


    Worcester, South Africa RNB Placements Full time

    **Key performance areas include (but are not limited to)**: ▪ Manage security operations and access control, ensure effective control measures are in place ▪ Perform and assist with incident investigation and identification of root cause and corrective and preventative measures ▪ Implement, maintain and update of effective Hazard Identification and...

  • Catering Supervisor

    7 months ago


    Worcester, South Africa Feedem Recruitment Full time

    **Job Advert Summary**: We are recruiting for a** **Catering Supervisor. The Catering Supervisor** **will be responsible for supervising and management of a busy central kithen and for providing a safe working environment, adhering to Occupational Health and Safety, and Food Safety Environmental procedures, and ensuring they are always understood and...


  • Worcester, South Africa Trillium Consulting Full time

    One of our clients is looking for a plant operator with Fitter or electrical experience in Worcester. Summary: Qualifications: - National senior certificate (Matric/Similar) - National technical certificate (N3) - Drivers License - Basic first aid & firefighting preferred **Responsibilities**: Plant operation & monitoring - The continuous monitoring...


  • Worcester, Western Cape, South Africa NDC Personnel Full time

    The ideal candidate will play a pivotal role in streamlining procurement and supply chain management within production operations, ensuring seamless execution of purchasing activities.The primary responsibilities include:Recruiting and negotiating with suppliers to secure the best possible deals.Procuring all necessary production and operational...


  • Worcester, South Africa Fidelity Services Group Full time

    A position exists for a **Operations Manager** stationed at the Worcester FSS Branch reporting to the Branch Manager. The overall purpose of this position is to manage several Clients in covering the following key areas, client liaison, HR /IR matters, fleet management, expenses control, Investigations and to ensure the posting of Security officers, that all...