Credit Controller

4 weeks ago

Johannesburg, South Africa Unique Personnel Full time

**Job Number**
- 71306

**Job Type**
- Permanent

**Job Title**
- Credit Controller

**Computer Skills**
- MS Excel,MS Outlook

**Industry**
- Manufacturing

**City**
- Johannesburg South

**Province**
- Gauteng

**Key Responsibilities**:

- Specific actions, tasks or areas of responsibility this role oversees.
- Will be responsible for your own customers which will be split by representative
- Will ensure that customers pay within their payment terms as per the Company’s Credit Control Policy
- Will deal effectively and on a daily basis with “On Hold” customers.
- Customers who remain in breach of their payment terms, will be placed on hold and authorisation will be required to over-ride orders for on hold customers. This is outlined in the Credit Control Policy
- Will deal effectively and on a daily basis with “Over credit limit” customers. Customers who exceed their
- credit limits will be required to make an interim payment to reduce their credit limit in order to continue to
- purchase, or a credit limit review is to be conducted in accordance with the Credit Control Policy. Where
- necessary authorisation will be required to over-ride the credit limit for new orders.
- Working to achieve KPI’s set by management
- Effectively dealing with customer account queries, including liaising with other departments and representatives in order to ensure they are brought to a satisfactory conclusion and in order to minimize the impact on the customer payment
- Effectively create and develop strong relationships with customers, representatives and other stakeholders.
- Ensure all customer queries and all collection efforts are recorded on the customer memo screen in Omni
- Daily processing of the cash book receipts and final completion of the cash book receipt processing by the 1st of the month in time to send out customer statements
- When required, taking of cash/card payments
- Report monthly to Management on account status and overdue debt analysis
- Advise Management immediately of all important development or problems on customer accounts**Inherent Requirements**

**Specific skills, traits and competencies necessary to be successful in this role.**

**Skills, Traits and Competencies**:

- Minimum of 3-5 years’ experience in all aspects of a very busy credit control function preferably in a FMCG Company.
- Proficient in English (both written and spoken)
- Excellent verbal and written communication skills
- Confident, professional and assertive manner both telephonic and face to face
- Ability to work accurately under pressure
- Excellent attention to detail (accuracy levels)
- Strong organisational and administration skills
- Can demonstrate ability to build strong relationships with customers, representatives and other stakeholders
- Honesty, trustworthiness and integrity
- Strong computer skills (preferably Microsoft packages and more specifically Excel and Outlook)
- Self-motivated and little requirement for supervision
- Flexible and good team worker
- Conscientious

**What Qualification**

**Minimum Qualification**
- Any

**Status**
- Available

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