Credit Controller

7 days ago


Johannesburg, Gauteng, South Africa MSA Outsourcing Solutions Full time
Junior Credit Controller

MSA Outsourcing Solutions is seeking a detail-oriented and organized Junior Credit Controller to support our credit control process. This role offers the opportunity to develop skills in debt recovery, customer relationships, and financial analysis.

Key Responsibilities:
  • Manage overdue accounts and negotiate repayment plans to ensure timely payments and maintain positive client relationships.
  • Collect outstanding debts through consistent follow-ups via email and phone calls, ensuring effective communication with clients.
  • Monitor aged debts and produce regular reports on debtor status and recovery performance for management review.
  • Act against delinquent accounts, liaising with legal professionals as required, to ensure debt recovery.
  • Prepare monthly and quarterly reports on credit status, collection performance, and outstanding balances.
  • Update customer accounts regularly to reflect payments, credit notes, and adjustments.
  • Collaborate with internal teams to resolve account disputes and discrepancies.
  • Conduct credit reviews and produce analysis to identify trends in customer payment behaviors.
Requirements:
  • Proven experience as a Credit Controller or similar role.
  • Experience in property management, finance, or related industries.
  • Strong knowledge of credit management, collections processes, and debt recovery.
  • Familiarity with financial software and MS Office, particularly Excel.
  • Excellent communication, negotiation, and interpersonal skills.
  • Strong attention to detail and organizational skills.
  • Ability to work effectively in a team and independently.
  • Positive attitude and willingness to learn in a fast-paced environment.

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