Credit Controller

2 weeks ago


Johannesburg, Gauteng, South Africa Network Recruitment Full time
Job Title: Credit Controller

Network Recruitment is seeking a skilled Credit Controller to join our team. As a Credit Controller, you will be responsible for managing cash collection, minimizing overdue payments, and maintaining strong relationships with customers.

Key Responsibilities:
  • Reconcile customer accounts to optimize cash collection and minimize overdue payments.
  • Cultivate strong relationships with customers, both internally and externally.
  • Set monthly KPIs for collectors and branches, with daily updates and weekly reports to management.
  • Establish monthly KPIs for aging debt, prioritize reconciliations, and prepare for debt reduction meetings.
  • Daily collection of customer remittance advises for accurate allocation.
  • Timely submission of claim documentation for deductions.
  • Reconcile credit notes with invoices, match unmatched credits before month-end, and aim for zero outstanding cash daily.
  • Conduct personal visits and maintain regular contact via phone and email to resolve queries and collect debts.
  • Ensure all customers are contacted monthly and update SAP and KPIs post-contact.
  • Collaborate effectively with internal and external stakeholders to achieve desired outcomes.
  • Prepare monthly reconciliations to align Saint-Gobain and customer records, escalating issues as needed.
  • Submit all adjustments through the designated workflow for approval.
  • Prepare reconciliations with supporting documentation and verify customer details.
  • Download and submit monthly invoices to customer portals and confirm receipt by customers.
  • Keep customer contact information updated for accurate auto-emailing.
  • Refer overdue debts to collection agencies as per policy.
  • Prepare bad debt write-offs and review orders on hold for credit decisions.
  • Keep local business units informed of collection status and highlight concerns early.
  • Ensure compliance with month-end closing processes and timely reporting.
  • Align credit control tasks with internal procedures and pursue process improvements.
Requirements:
  • Completed B-Com or Credit control management diploma.
  • Minimum 5-year experience in a similar role.
  • Manufacturing industry experience is preferred.
  • 5 Years experience working on SAP would be advantageous.
  • Dealing with key accounts like BUCO or Massmart.

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