Junior Manager Retail Store

5 days ago


Stellenbosch, South Africa KAL Group Full time

As a diversified, growth-focused JSE listed company, we are looking for a talented incumbent who is committed to accelerating performance, passionate about adding value to the customer experience and who embraces our accelerating performance culture._

**Job Specification**

Reporting to the Senior Manager Retail Store, the incumbent would be responsible for aspects of a retail store, which includes assisting the Manager in overseeing sales, staff, inventory and operational & administrative systems and controls.

**Minimum Requirements**
- NQF 5 Diploma
- 3 years related experience in retail sales with a proven track record in a supervisory capacity
- Ability to effectively communicate and/or negotiate with high level of proficiency
- Excellent MS Office skills and knowledge POS systems

**Key performance indicators**

**Growth**
- Ability to execute in a diverse environment by building a deep understanding of the company's products and consumers to develop narratives that translate those concepts to broad consumer audiences and customer experiences
- Delivering messaging, communications, and programs that inform, influence, and inspire customers, for example promotional displays

**Optimisation**
- Assist the manager in maximizing profitability to meet sales goals and targets
- Maintain proper stock control, i.e stock counts and reconciliations
- Promote high levels of customers satisfaction by addressing customer complaints
- Compliance with internal company policies, procedures, processes, and external regulations

**Leveraging Culture & Diversity**
- Ability to supervise a high impact team and collaborate with different stakeholders
- Building trusting relations and inspire relations amongst the internal and external stakeholders

**Digital Transformation**
- Assist with the automation/optimization of digital processes and inventory control platforms
- Assist with the development consumer-facing content across a variety of segments to publicise the company's products & brands

**Key leadership attributes**
- The incumbent would need to have t_**_he ability to progress and add continuous incremental value - having impact_**
- Dealing with complexity
- Sound pragmatic judgement
- Self - awareness
- Achievement orientation



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